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XP SP2 Error - A component's file does not match the verification

 
 
Jonathan
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Posts: n/a

 
      09-19-2004
Hello

I have just formatted my PC, installed Win XP 2002 with SP1. I added Zone
Alarm firewall and then tried to install Win XP SP2. Over half way through I
got the message "A component's file does not match the verification
information present in the component manifest" followed by "Service pack 2
installation did not complete. Select 'OK' to undo changes that have been
made.". SP2 proceeded to uninstall itself.

Has anyone had this or have any ideas on it?

Thanks in advance!

Regards
Jonathan
 
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transfigure
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Posts: n/a

 
      10-24-2004


"Jonathan" wrote:

> Hello
>
> I have just formatted my PC, installed Win XP 2002 with SP1. I added Zone
> Alarm firewall and then tried to install Win XP SP2. Over half way through I
> got the message "A component's file does not match the verification
> information present in the component manifest" followed by "Service pack 2
> installation did not complete. Select 'OK' to undo changes that have been
> made.". SP2 proceeded to uninstall itself.
>
> Has anyone had this or have any ideas on it?
>
> Thanks in advance!
>
> Regards
> Jonathan

 
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transfigure
Guest
Posts: n/a

 
      10-24-2004
Jonathan,

I'm getting exactly the same error. I just got this PC from a friend a few
weeks ago, no OS. I purchased XP home with SP1, and I decided to install SP2
in hopes of getting updated drivers for my CD-R, which doesn't seem to be
working under SP1. The error and progression of events that I experience is
identical to yours. I wish that the error mentioned which component was at
fault. Then I would have some chance of troubleshooting the problem myself.

It seems like this is a known problem, but Microsoft is mute on the issue.
I see posts like this all over the web, but I have yet to encounter a
response from anyone that explains or provides solution to the problem. I'd
rather not use up one of my two "free" support opportunities, so I'm hoping
that someone's found a solution. If I find anything out, I'll certainly let
you know.

Mike

"Jonathan" wrote:

> Hello
>
> I have just formatted my PC, installed Win XP 2002 with SP1. I added Zone
> Alarm firewall and then tried to install Win XP SP2. Over half way through I
> got the message "A component's file does not match the verification
> information present in the component manifest" followed by "Service pack 2
> installation did not complete. Select 'OK' to undo changes that have been
> made.". SP2 proceeded to uninstall itself.
>
> Has anyone had this or have any ideas on it?
>
> Thanks in advance!
>
> Regards
> Jonathan

 
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Torgeir Bakken \(MVP\)
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Posts: n/a

 
      10-25-2004
Hi

I suggest you use the full SP2 installer instead of Windows Update
to install SP2.

SP2 is available at the Microsoft Download Center
(standalone "network" version, 266 MB):

http://www.microsoft.com/downloads/d...5-9e368d3cdb5a

(disregard the "intended for IT professionals and developers" part,
it can be used on a single computer as well)


If you do not have broadband at home, but you have at work or you have
friends that have it, you can download it there and burn it to a CD.

If you think that the download is to large, you can get the same file
on a CD from Microsoft (a lot of computer magazines currently also
have the CD included).

The Windows XP SP2 CD order point:
http://www.microsoft.com/windowsxp/d...s/default.mspx


For folders you can consider deleting and other disk cleanup tips
after a successful SP2 installation, take a look here:

http://groups.google.com/groups?selm...TNGP15.phx.gbl


Before installing SP2, you should take a look at the
following sites:

What to Know Before You Download and Install Windows XP Service Pack 2
http://www.microsoft.com/windowsxp/s...hattoknow.mspx

How to successfully install Windows XP Service Pack 2.
http://www.fixyourwindows.com/winxpsp2install.htm

Service Pack Installation Checklist
http://www3.telus.net/dandemar/spackins.htm


Please take a look at this Microsoft knowledge base article as well:

Windows XP Service Pack 2 is not available to install from Windows
Update and is not offered by Automatic Updates
http://support.microsoft.com/?kbid=885627

*Important* part from the link above:

If you have T.V. Media from Total Velocity Corporation installed, or
your processor is a Intel P4 Prescott with C-0 stepping, you should
not install SP2.

Intel P4 Prescott processors came out February 2004, so if your
computer is older than that, this is not an issue for you. Also, if
you have a Dell, IBM or HP, this is not an issue.

If you suspect/know you have an Intel P4 Prescott processor, take a
look at the two following Web sites for what you need to do/have to
be able to install SP2 on the computer:

http://forum.aumha.org/viewtopic.php?t=7447
http://cquirke.mvps.org/sp2intel.htm

Newsflash:

Adware T.V. Media Program Removal Tool
http://support.microsoft.com/?kbid=886590

and

Microsoft have now released a fix for the problem where SP2 fails to
boot after installing it in a PC with the Prescott or a Celeron D CPU
(or fails to install in the case of slipstreamed cds). The problem is
described here:

http://go.microsoft.com/fwlink/?linkid=34535

and the download for the fix is available here (install it before you
install SP2):

http://www.microsoft.com/downloads/d...DisplayLang=en


Also, if you have a Dell Dell Inspiron 1150 or 2650, you might get a
slow running system after installing SP2, take a look at this thread
for more on this:
http://groups.google.com/groups?thre...ws.prodigy.com



transfigure wrote:

> Jonathan,
>
> I'm getting exactly the same error. I just got this PC from a friend a few
> weeks ago, no OS. I purchased XP home with SP1, and I decided to install SP2
> in hopes of getting updated drivers for my CD-R, which doesn't seem to be
> working under SP1. The error and progression of events that I experience is
> identical to yours. I wish that the error mentioned which component was at
> fault. Then I would have some chance of troubleshooting the problem myself.
>
> It seems like this is a known problem, but Microsoft is mute on the issue.
> I see posts like this all over the web, but I have yet to encounter a
> response from anyone that explains or provides solution to the problem. I'd
> rather not use up one of my two "free" support opportunities, so I'm hoping
> that someone's found a solution. If I find anything out, I'll certainly let
> you know.
>
> Mike
>
> "Jonathan" wrote:
>
>
>>Hello
>>
>>I have just formatted my PC, installed Win XP 2002 with SP1. I added Zone
>>Alarm firewall and then tried to install Win XP SP2. Over half way through I
>>got the message "A component's file does not match the verification
>>information present in the component manifest" followed by "Service pack 2
>>installation did not complete. Select 'OK' to undo changes that have been
>>made.". SP2 proceeded to uninstall itself.
>>
>>Has anyone had this or have any ideas on it?
>>
>>Thanks in advance!
>>
>>Regards
>>Jonathan



--
torgeir, Microsoft MVP Scripting and WMI, Porsgrunn Norway
Administration scripting examples and an ONLINE version of
the 1328 page Scripting Guide:
http://www.microsoft.com/technet/scr...r/default.mspx
 
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Jonathan
Guest
Posts: n/a

 
      10-28-2004
Hi again

Thanks for the replies. As suggested, the easiest solution is to use a CD
from a magazine. Fortunately these are easily available and one landed at my
front door on a magazine I subscribe to. It worked first time I tried it so
the problem is resolved and SP2 is installed.

Thanks again.

Regards
Jonathan
 
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transfigure
Guest
Posts: n/a

 
      10-29-2004
Thanks so much for your response. I will indeed try this, and I'll certainly
do my best to follow all of the instructions carefully.

Mike

"Torgeir Bakken (MVP)" wrote:

> Hi
>
> I suggest you use the full SP2 installer instead of Windows Update
> to install SP2.
>
> SP2 is available at the Microsoft Download Center
> (standalone "network" version, 266 MB):
>
> http://www.microsoft.com/downloads/d...5-9e368d3cdb5a
>
> (disregard the "intended for IT professionals and developers" part,
> it can be used on a single computer as well)
>
>

 
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