XP SP2 Will Not Download The First 3 Critical Updates

Hi all. I realize there are many update problems with XP, but this one
has me stumped. I have customer with Dial-up access only (33k Yet!). The
XP SP2 will connect to the update server and displays several updates to
be installed, but when I continue the update, the downloads immediately
fail. These updates apparently have failed for several months according
to the update log. I have checked the Microsoft site about this, but
nothing seems to resolve this issue.

Question #1 - Any ideas what could be causing this?

Question #2 - Is there any way to collect the critical updates at my
shop and burn them to a cd or dvd and take them out to the customer?

Thanks to all....

- Tim -

Tim said the following on 1/29/2006 5:30:
>
> Question #2 - Is there any way to collect the critical updates at my
> shop and burn them to a cd or dvd and take them out to the customer?

Prepare a list of the KB numbers of the required updates. Go here and
download the full administrative versions of the updates:
http://download.microsoft.com

Lance
*****

Thanks Lance, I will get the customer to get me a list the failed
updates, and I'll put them on a cd and take them up to him.

- Tim -



In article <>,
lltbhill@link_earth.net says...
>
>
> Tim said the following on 1/29/2006 5:30:
> >
> > Question #2 - Is there any way to collect the critical updates at my
> > shop and burn them to a cd or dvd and take them out to the customer?
>
> Prepare a list of the KB numbers of the required updates. Go here and
> download the full administrative versions of the updates:
> http://download.microsoft.com
>
> Lance
> *****
>

OK I have most of the updates he missed.

I could not get KB892130 - Validation tool, which I assume is not
available as a download and;

MS Windows Installer 3.1 I believe is covered with the KB893803 Update
package.

If that's the case then I'm ready to head out to the sticks with my
update CD. I plan on doing the updates in the same order as they were
released.

- Tim -


In article <>,
lltbhill@link_earth.net says...
>
>
> Tim said the following on 1/29/2006 5:30:
> >
> > Question #2 - Is there any way to collect the critical updates at my
> > shop and burn them to a cd or dvd and take them out to the customer?
>
> Prepare a list of the KB numbers of the required updates. Go here and
> download the full administrative versions of the updates:
> http://download.microsoft.com
>
> Lance
> *****
>

OK, so I installed the 12 updates on his list of failed updates. Now
there are 18 more updates to install. I have them ready to go and it
looks like these may bring him up to date.

Installing all the failed updates did not fix the instaneous "failed!"
response when trying to download updates tho, as all 18 of these
immediately failed when the update process started.

I have a feeling that Panda Anti Virus is the root problem here. I
removed it and tried to update, the updates did not immediately fail,
but I could not tie up his system for the 2 hours of downloads that it
wanted to do, and the download never when beyond 0% downloaded, but I
was connected at 26.4 K on dial-up, so it may have just been very slow.

I'll keep you up to date on the progress,

- Tim -

In article <>,
lltbhill@link_earth.net says...
>
>
> Tim said the following on 1/29/2006 5:30:
> >
> > Question #2 - Is there any way to collect the critical updates at my
> > shop and burn them to a cd or dvd and take them out to the customer?
>
> Prepare a list of the KB numbers of the required updates. Go here and
> download the full administrative versions of the updates:
> http://download.microsoft.com
>
> Lance
> *****
>

OK, the final 18 went on today no problem. The system did want to do a
final .net 1.1 update (1.5 megs), but it would not download. I used the
manual download method to get the file and installed it. His system is
now up to date, but he still cannot use the auto-update method. I am
removing Panda tomorrow and putting on NOD32 to see if that resolves the
problem.

- Tim -

In article <> ,
says...
> OK, so I installed the 12 updates on his list of failed updates. Now
> there are 18 more updates to install. I have them ready to go and it
> looks like these may bring him up to date.
>
> Installing all the failed updates did not fix the instaneous "failed!"
> response when trying to download updates tho, as all 18 of these
> immediately failed when the update process started.
>
> I have a feeling that Panda Anti Virus is the root problem here. I
> removed it and tried to update, the updates did not immediately fail,
> but I could not tie up his system for the 2 hours of downloads that it
> wanted to do, and the download never when beyond 0% downloaded, but I
> was connected at 26.4 K on dial-up, so it may have just been very slow.
>
> I'll keep you up to date on the progress,
>
> - Tim -
>
> In article <>,
> lltbhill@link_earth.net says...
> >
> >
> > Tim said the following on 1/29/2006 5:30:
> > >
> > > Question #2 - Is there any way to collect the critical updates at my
> > > shop and burn them to a cd or dvd and take them out to the customer?
> >
> > Prepare a list of the KB numbers of the required updates. Go here and
> > download the full administrative versions of the updates:
> > http://download.microsoft.com
> >
> > Lance
> > *****
> >
>

OK, the problem has apparently been solved.

The Panda Anti-virus seems to have been stopping the updates from
downloading. Uninstalling and re-installing, then updating Panda did not
resolve the issue.

I removed Panda and installed NOD32, let update itself. Then I did an
optional update, as there were no new criticals today, and it went all
the way thru ok.

I have always had a problem with using Panda on systems with dial-up or
Windows 98. Heaven foribid if you had both Win98 and dial-up. That's one
of the reasons I dropped it a year ago.

Hope this article thread will help someone in the future.

- Tim -


In article < >,
says...
> OK, the final 18 went on today no problem. The system did want to do a
> final .net 1.1 update (1.5 megs), but it would not download. I used the
> manual download method to get the file and installed it. His system is
> now up to date, but he still cannot use the auto-update method. I am
> removing Panda tomorrow and putting on NOD32 to see if that resolves the
> problem.
>
> - Tim -
>
> In article <> ,
> says...
> > OK, so I installed the 12 updates on his list of failed updates. Now
> > there are 18 more updates to install. I have them ready to go and it
> > looks like these may bring him up to date.
> >
> > Installing all the failed updates did not fix the instaneous "failed!"
> > response when trying to download updates tho, as all 18 of these
> > immediately failed when the update process started.
> >
> > I have a feeling that Panda Anti Virus is the root problem here. I
> > removed it and tried to update, the updates did not immediately fail,
> > but I could not tie up his system for the 2 hours of downloads that it
> > wanted to do, and the download never when beyond 0% downloaded, but I
> > was connected at 26.4 K on dial-up, so it may have just been very slow.
> >
> > I'll keep you up to date on the progress,
> >
> > - Tim -
> >
> > In article <>,
> > lltbhill@link_earth.net says...
> > >
> > >
> > > Tim said the following on 1/29/2006 5:30:
> > > >
> > > > Question #2 - Is there any way to collect the critical updates at my
> > > > shop and burn them to a cd or dvd and take them out to the customer?
> > >
> > > Prepare a list of the KB numbers of the required updates. Go here and
> > > download the full administrative versions of the updates:
> > > http://download.microsoft.com
> > >
> > > Lance
> > > *****
> > >
> >
>