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XP - SP2 Update fails with errorcode 8020000E

 
 
Kharan
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      09-04-2004
Hi
A few days ago I started the download of SP2 (with Windows Update). It
started with no problems but then I had to cancel it. If I try to restart the
download now it doesn't work. The download fails with the error code
8020000E. What can I do to install SP2 anyway?

Kharan
 
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Torgeir Bakken \(MVP\)
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      09-04-2004
Kharan wrote:

> Hi
> A few days ago I started the download of SP2 (with Windows Update). It
> started with no problems but then I had to cancel it. If I try to restart the
> download now it doesn't work. The download fails with the error code
> 8020000E. What can I do to install SP2 anyway?

Hi

It looks like you have a BITS issue (Background Intelligent
Transfer Service)

BITS Return Values
http://msdn.microsoft.com/library/en...asp?frame=true


BG_E_VOLUME_CHANGED
0x8020000E
The destination volume, specified in the local file name, has
changed. For example, the original floppy disk has been replaced
with a different floppy disk.


You should clean out this folder (WU5's temporary download
folder) to get rid of the SP2 temporary installation files from
your failed installation and see if that helps:

%windir%\SoftwareDistribution\

(%windir% is typically C:\Windows)

You can use the procedure described here:
http://v5.windowsupdate.microsoft.co...cleid=11&ln=en


If SP2 installs sucessfully then, I suggest that you after the
installation deletes the %windir%\SoftwareDistribution\Download folder
again to regain some disk space (if you want to keep your WU history,
don't delete the DataStore folder the second time.)


If nothing of the above fix your problem, I suggest you download the
full SP2 installation and use it to install SP2.

SP2 is available at the Microsoft Download Center
(standalone"network" version, 266 MB):

http://www.microsoft.com/downloads/d...5-9e368d3cdb5a


If you think that download is to large, you can get the same
file on a CD from Microsoft.

The Windows XP SP2 CD order point:
http://www.microsoft.com/windowsxp/d...s/default.mspx





--
torgeir, Microsoft MVP Scripting and WMI, Porsgrunn Norway
Administration scripting examples and an ONLINE version of
the 1328 page Scripting Guide:
http://www.microsoft.com/technet/scr...r/default.mspx
 
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