See if anything here helps.
Joan
An error occurs when Windows Update is unable to download and install the
Windows Update
ActiveX component.
Can also be caused when a firewall blocks the download of the component.
Try adding the following sites to the IE Trusted Sites zone
http://update.microsoft.com
http://download.windowsupdate.microsoft.com
You may need to uncheck "Require Server Verification (https

for all sites
in this zone
to add these sites.
Recheck when finished.
You receive an "Initialization error 0x800A1391" error message and the
Windows Update Web
site does not appear
http://support.microsoft.com/kb/836961
Check for parasites:
http://www.aumha.org/a/quickfix.htm
"FrankB" <> wrote in message
news:9E2A8E47-53BA-4462-8797-...
> When I try to connect to Windows Update, the reply I receive is:
>
> "Install the ActiveX control required to view the website
> The website will not display correctly on your computer without this
> control. To install it:"
>
> I have installed the ActiveX and have also followed the 2 resolutions
> suggested and cannot get through to the website. The Internet Explorer
> Information Bar appeared the very first time but no longer appears. Can
> anyone suggest any help?
> Thanks
>