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XP sp3 Causes restarts

 
 
portumnadaz
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      05-22-2008
i installed sp3 and restarted my pc as normal, but now it restarts itself
even before the windows logo appears and i am forced to load up in safe mode.
ive tried a full system resrore twice and updated from scratch, but the
problem repeats itself. i cant do any further updating in safe mode. im
really stuck. Can anyone help out please.
 
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Alias
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      05-22-2008
portumnadaz wrote:
> i installed sp3 and restarted my pc as normal, but now it restarts itself
> even before the windows logo appears and i am forced to load up in safe mode.
> ive tried a full system resrore twice and updated from scratch, but the
> problem repeats itself. i cant do any further updating in safe mode. im
> really stuck. Can anyone help out please.


Got an HP or Compaq computer with an AMD processor?

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PA Bear [MS MVP]
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      05-23-2008
See
http://msinfluentials.com/blogs/jesp...ng-xp-sp3.aspx
[NB: The above has been updated many times and now includes "a small tool
that will detect the IntelPPM problem and mitigate it before installing
(WinXP SP3)."]

Some other possible workarounds:

• Boot into Safe Mode and rename INTELPMM.SYS to INTELPMM.OLD.

• After booting into Safe Mode:

Start | Run | (copy/paste) sc config intelppm start= disabled | OK | Reboot
into normal (Windows) mode.

Other references:

http://aumha.net/viewtopic.php?p=187790#p187790

• You receive a “Stop 0x0000007E” error message after you upgrade to Windows
XP Service Pack 2 or Service Pack 3 on a non-Intel-processor-based computer
(Revised 06 May-08)
http://support.microsoft.com/kb/888372

• HP and Compaq Desktop PCs: Computer Restarts after Displaying Stop Error
0x0000007E [after installing WinXP SP3]
http://h10025.www1.hp.com/ewfrf/wc/g...en&lc=en&cc=us

• Microsoft Windows XP SP3 Upgrade Utility for systems with AMD processors
http://h10025.www1.hp.com/ewfrf/wc/g...reg_R1002_USEN

=========================

Free unlimited installation and compatibility support is available for
Windows XP, but only for Service Pack 3 (SP3), until 14 Apr-09. Chat and
e-mail support is available only in the United States and Canada.

• US:
http://support.microsoft.com/oas/def...3&gprid=522131

• CA:
http://support.microsoft.com/oas/def...3&gprid=522131

• UK:
http://support.microsoft.com/oas/def...3&gprid=522131

• AU:
http://support.microsoft.com/oas/def...3&gprid=522131

• Other: http://support.microsoft.com/oas/def...spx?gprid=1173 | select
Windows XP | select Windows XP Service Pack 3
--
~Robear Dyer (PA Bear), working offline
MS MVP-IE, Mail, Security, Windows Desktop Experience - since 2002
AumHa VSOP & Admin http://aumha.net
DTS-L http://dts-l.net/


portumnadaz wrote:
> i installed sp3 and restarted my pc as normal, but now it restarts itself
> even before the windows logo appears and i am forced to load up in safe
> mode. ive tried a full system resrore twice and updated from scratch, but
> the problem repeats itself. i cant do any further updating in safe mode.
> im
> really stuck. Can anyone help out please.


 
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eagle2498
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      05-23-2008
If you have a HP computer with an AMD processor, you need to get the patch
from Hp.com.

"portumnadaz" wrote:

> i installed sp3 and restarted my pc as normal, but now it restarts itself
> even before the windows logo appears and i am forced to load up in safe mode.
> ive tried a full system resrore twice and updated from scratch, but the
> problem repeats itself. i cant do any further updating in safe mode. im
> really stuck. Can anyone help out please.

 
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Craig S
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      05-23-2008
Fixed same issue on my HP w / AMD processor via following url:

http://aumha.net/viewtopic.php?p=187790#p187790

Another site:
http://msinfluentials.com/blogs/jesp...ng-xp-sp3.aspx

Good luck.
 
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eagle2498
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      05-23-2008
Here is a link for HP xp sp3 error, there is a downloadable fix so you dont
have to do it yourself. they say to install it before you instsll sp3.
http://h10025.www1.hp.com/ewfrf/wc/s...os=228&lang=en

"portumnadaz" wrote:

> i installed sp3 and restarted my pc as normal, but now it restarts itself
> even before the windows logo appears and i am forced to load up in safe mode.
> ive tried a full system resrore twice and updated from scratch, but the
> problem repeats itself. i cant do any further updating in safe mode. im
> really stuck. Can anyone help out please.

 
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