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XP SP3 crashes computer

 
 
AUPoohBear
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      07-24-2008
Every time I try to install SP3, it gives me an error message and then
crashes my computer. It tells me something about FAT not installed and then
this second time I tried it, it gave me the blue screen error message. Then
it won't let me log in to windows to do a system restore but it did let me do
a system recovery which brought me back to when I had windows reinstalled
last week due to SP3 messing up my computer the first time. Has anyone had
this problem? Any solutions or suggestions?
 
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Shenan Stanley
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      07-24-2008
AUPoohBear wrote:
> Every time I try to install SP3, it gives me an error message and
> then crashes my computer. It tells me something about FAT not
> installed and then this second time I tried it, it gave me the blue
> screen error message. Then it won't let me log in to windows to do
> a system restore but it did let me do a system recovery which
> brought me back to when I had windows reinstalled last week due to
> SP3 messing up my computer the first time. Has anyone had this
> problem? Any solutions or suggestions?


Did you follow best practices the second round - or just 'wing it' again?

Clean up - properly prepare - update drivers - backup - update
applications - check for spyware/adware - check for viruses/trojans/worms -
defrag - chkdsk....

Check through this list of issues you might encounter and counter-act them
before continuing...

Then install SP3 from the full IT download or the CD...

A place to get FREE support for SP3 installation issues *from Microsoft*...
http://support.microsoft.com/oas/def...3&gprid=522131

Windows XP Service Pack 3 - ISO-9660 CD Image File
http://www.microsoft.com/downloads/d...DisplayLang=en

Windows XP Service Pack 3 Network Installation Package for IT Professionals
and Developers
http://www.microsoft.com/downloads/d...displaylang=en

WinXP SP3 - Read all prerequisites for a successful installation
http://msmvps.com/blogs/harrywaldron...tallation.aspx

Steps to take before you install Windows XP Service Pack 3
http://support.microsoft.com/kb/950717

Release Notes for Windows XP Service Pack 3
http://download.microsoft.com/downlo...1/relnotes.htm

Key things to note:

Internet Explorer:
"If you have installed Windows Internet Explorer® 7 or a beta version of
Internet Explorer 8, and then install Windows XP SP3, you cannot uninstall
Internet Explorer. To avoid this, ensure Internet Explorer 7 or a beta
version of Internet Explorer 8 is not installed before installing Windows XP
SP3. If you have already encountered this issue, uninstall Windows XP SP3,
uninstall Internet Explorer, and then reinstall Windows XP SP3."

Windows XP Media Center Edition 2002:
"If you install Windows XP SP3 on a computer running Windows XP Media Center
Edition 2002 with SP1, Windows XP Media Center Edition may malfunction. To
avoid this, install Windows XP SP2 before you install Windows XP SP3. If
this issue has already occurred, uninstall Windows XP SP3, install Windows
XP SP2, and then reinstall Windows XP SP3."

It seems some people are unable to get further updates after installing
SP3... Seems some have experienced a symptom similar to doing a repair
installation on Windows XP - and the same fix seems to work for them for
that...

Updates are not installed successfully from Windows Update, from Microsoft
Update, or by using Automatic Updates after you repair a Windows XP
installation
http://support.microsoft.com/kb/943144

Some people experience an "endless reboot" issue...

From PA Bear [MS MVP]:
Workarounds:

http://msinfluentials.com/blogs/jesp...ng-xp-sp3.aspx
[NB: The above has been updated many times and now includes "a small tool
that will detect the IntelPPM problem and mitigate it before installing
[WinXP SP3]."

1. Boot into Safe Mode and rename INTELPMM.SYS to INTELPMM.OLD.
2. After booting into Safe Mode:
Start --> Run --> (copy/paste)
sc config intelppm start= disabled
--> OK --> Reboot into normal (Windows) mode.

Other references include:
.. http://aumha.net/viewtopic.php?p=187790#p187790
..
http://msinfluentials.com/blogs/jesp...ng-xp-sp3.aspx
.. http://www.theregister.co.uk/2008/05...boots_crashes/
..
http://www.computerworld.com/action/...icleId=9084418
.. You receive a "Stop 0x0000007E" error message after you upgrade to Windows
XP Service Pack 2 or Service Pack 3 on a non-Intel-processor-based computer
(Revised 06 May-08)
http://support.microsoft.com/kb/888372

Some people have gotten an "Access Denied" message when trying to install
SP3... Method 3 of this article:
http://support.microsoft.com/kb/949377


Beyond that - some simple maintenance might be needed - like installing the
latest hardware drivers from your hardware vendors...

--
Shenan Stanley
MS-MVP
--
How To Ask Questions The Smart Way
http://www.catb.org/~esr/faqs/smart-questions.html


 
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PA Bear [MS MVP]
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      07-24-2008
Post the exact (verbatim) error message.

Free unlimited installation and compatibility support is available for
Windows XP, but only for Service Pack 3 (SP3), until 14 Apr-09. Chat and
e-mail support is available only in the United States and Canada.

• US:
http://support.microsoft.com/oas/def...3&gprid=522131

• CA:
http://support.microsoft.com/oas/def...3&gprid=522131

• UK:
http://support.microsoft.com/oas/def...3&gprid=522131

• AU:
http://support.microsoft.com/oas/def...3&gprid=522131

• Other: http://support.microsoft.com/oas/def...spx?gprid=1173 | select
Windows XP | select Windows XP Service Pack 3

WinXP SP3 - Read all prerequisites for a successful installation
http://msmvps.com/blogs/harrywaldron...tallation.aspx

Steps to take before you install WinXP SP3
http://support.microsoft.com/kb/950717
--
~Robear Dyer (PA Bear)
MS MVP-IE, Mail, Security, Windows Desktop Experience - since 2002
AumHa VSOP & Admin http://aumha.net
DTS-L http://dts-l.net/


AUPoohBear wrote:
> Every time I try to install SP3, it gives me an error message and then
> crashes my computer. It tells me something about FAT not installed and
> then
> this second time I tried it, it gave me the blue screen error message.
> Then
> it won't let me log in to windows to do a system restore but it did let me
> do a system recovery which brought me back to when I had windows
> reinstalled
> last week due to SP3 messing up my computer the first time. Has anyone had
> this problem? Any solutions or suggestions?


 
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Customs
Guest
Posts: n/a

 
      11-13-2008


"AUPoohBear" wrote:

> Every time I try to install SP3, it gives me an error message and then
> crashes my computer. It tells me something about FAT not installed and then
> this second time I tried it, it gave me the blue screen error message. Then
> it won't let me log in to windows to do a system restore but it did let me do
> a system recovery which brought me back to when I had windows reinstalled
> last week due to SP3 messing up my computer the first time. Has anyone had
> this problem? Any solutions or suggestions?

 
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noackphoto
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Posts: n/a

 
      01-15-2009


"AUPoohBear" wrote:

> Every time I try to install SP3, it gives me an error message and then
> crashes my computer. It tells me something about FAT not installed and then
> this second time I tried it, it gave me the blue screen error message. Then
> it won't let me log in to windows to do a system restore but it did let me do
> a system recovery which brought me back to when I had windows reinstalled
> last week due to SP3 messing up my computer the first time. Has anyone had
> this problem? Any solutions or suggestions?

 
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