XP SP3 gets in a loop when reboot

I have an HP computer that came with Windows XP home SP2 (media
edition). I tried to upgrade to SP3, but after it reboots, it gets
stuck in a loop of showing the blue screen, the screen with the blue
dots going across it, and the screen that gives the option of booting
in safe mode. It kept going through those screens. Fortunately, I
was able to restore the system back to SP2. I tried to install it a
second time, but with the same result. Again, I was able to use
system restore.

Is there a way to get the SP3 update to install? I'm getting nervous
about trying again because I don't want the computer to get into a
state where it is not useable.
--
Replace you know what by j to email

Jud McCranie wrote:
> I have an HP computer that came with Windows XP home SP2 (media
> edition). I tried to upgrade to SP3, but after it reboots, it gets
> stuck in a loop of showing the blue screen, the screen with the blue
> dots going across it, and the screen that gives the option of
> booting in safe mode. It kept going through those screens.
> Fortunately, I was able to restore the system back to SP2. I tried
> to install it a second time, but with the same result. Again, I
> was able to use system restore.
>
> Is there a way to get the SP3 update to install? I'm getting
> nervous about trying again because I don't want the computer to get
> into a state where it is not useable.

WinXP SP3 - Read all prerequisites for a successful installation
http://msmvps.com/blogs/harrywaldron...tallation.aspx

Steps to take before you install Windows XP Service Pack 3
http://support.microsoft.com/kb/950717

Release Notes for Windows XP Service Pack 3
http://download.microsoft.com/downlo...1/relnotes.htm

Key things to note:

Internet Explorer:
"If you have installed Windows Internet Explorer® 7 or a beta version of
Internet Explorer 8, and then install Windows XP SP3, you cannot uninstall
Internet Explorer. To avoid this, ensure Internet Explorer 7 or a beta
version of Internet Explorer 8 is not installed before installing Windows XP
SP3. If you have already encountered this issue, uninstall Windows XP SP3,
uninstall Internet Explorer, and then reinstall Windows XP SP3."

Windows XP Media Center Edition 2002:
"If you install Windows XP SP3 on a computer running Windows XP Media Center
Edition 2002 with SP1, Windows XP Media Center Edition may malfunction. To
avoid this, install Windows XP SP2 before you install Windows XP SP3. If
this issue has already occurred, uninstall Windows XP SP3, install Windows
XP SP2, and then reinstall Windows XP SP3."

It seems some people are unable to get further updates after installing
SP3... Seems some have experienced a symptom similar to doing a repair
installation on Windows XP - and the same fix seems to work for them for
that...

Updates are not installed successfully from Windows Update, from Microsoft
Update, or by using Automatic Updates after you repair a Windows XP
installation
http://support.microsoft.com/kb/943144

Some people experience an "endless reboot" issue...

From PA Bear [MS MVP]:
Workarounds:

http://msinfluentials.com/blogs/jesp...ng-xp-sp3.aspx
[NB: The above has been updated many times and now includes "a small tool
that will detect the IntelPPM problem and mitigate it before installing
[WinXP SP3]."

1. Boot into Safe Mode and rename INTELPMM.SYS to INTELPMM.OLD.
2. After booting into Safe Mode:
Start --> Run --> (copy/paste)
sc config intelppm start= disabled
--> OK --> Reboot into normal (Windows) mode.

Other references include:
.. http://aumha.net/viewtopic.php?p=187790#p187790
..
http://msinfluentials.com/blogs/jesp...ng-xp-sp3.aspx
.. http://www.theregister.co.uk/2008/05...boots_crashes/
..
http://www.computerworld.com/action/...icleId=9084418
.. You receive a "Stop 0x0000007E" error message after you upgrade to Windows
XP Service Pack 2 or Service Pack 3 on a non-Intel-processor-based computer
(Revised 06 May-08)
http://support.microsoft.com/kb/888372


A place to get FREE support for SP3 installation issues *from Microsoft*...
http://support.microsoft.com/oas/def...3&gprid=522131

--
Shenan Stanley
MS-MVP
--
How To Ask Questions The Smart Way
http://www.catb.org/~esr/faqs/smart-questions.html

On Fri, 16 May 2008 18:47:24 -0500, "Shenan Stanley"
<> wrote:

>Some people experience an "endless reboot" issue...

Thanks, I have an HP with an AMD, which seems to be asking for trouble
in at least two ways.
--
Replace you know what by j to email

Had to do a system restore - rollback to get out of that mess as well.

Microsoft you have a working operating system that needs little if any
improvement & you just screwed it up yet again.
You charge a considerable amount for the OS & it doesn't work.
Microsoft when are you going to fix this mess you created.
No wonder people fear doing updates.

"Jud McCranie" wrote:

> I have an HP computer that came with Windows XP home SP2 (media
> edition). I tried to upgrade to SP3, but after it reboots, it gets
> stuck in a loop of showing the blue screen, the screen with the blue
> dots going across it, and the screen that gives the option of booting
> in safe mode. It kept going through those screens. Fortunately, I
> was able to restore the system back to SP2. I tried to install it a
> second time, but with the same result. Again, I was able to use
> system restore.
>
> Is there a way to get the SP3 update to install? I'm getting nervous
> about trying again because I don't want the computer to get into a
> state where it is not useable.
> Replace you know what by j to email

Samething keeps happening to me!! No more SP3 as soon as Im done with system
restore!!

"Jud McCranie" wrote:

> I have an HP computer that came with Windows XP home SP2 (media
> edition). I tried to upgrade to SP3, but after it reboots, it gets
> stuck in a loop of showing the blue screen, the screen with the blue
> dots going across it, and the screen that gives the option of booting
> in safe mode. It kept going through those screens. Fortunately, I
> was able to restore the system back to SP2. I tried to install it a
> second time, but with the same result. Again, I was able to use
> system restore.
>
> Is there a way to get the SP3 update to install? I'm getting nervous
> about trying again because I don't want the computer to get into a
> state where it is not useable.
> --
> Replace you know what by j to email
>

i have same set up and all the same issues ie an hp with amd processor xp
sp2 tried to up grade get stuck in to loop have to unintall sp3 from safe
mode as thats all thats loads..ive done 4 suggestions so far from the tech
guys at ms and still it doesnt work

"Hamid." wrote:

> Samething keeps happening to me!! No more SP3 as soon as Im done with system
> restore!!
>
> "Jud McCranie" wrote:
>
> > I have an HP computer that came with Windows XP home SP2 (media
> > edition). I tried to upgrade to SP3, but after it reboots, it gets
> > stuck in a loop of showing the blue screen, the screen with the blue
> > dots going across it, and the screen that gives the option of booting
> > in safe mode. It kept going through those screens. Fortunately, I
> > was able to restore the system back to SP2. I tried to install it a
> > second time, but with the same result. Again, I was able to use
> > system restore.
> >
> > Is there a way to get the SP3 update to install? I'm getting nervous
> > about trying again because I don't want the computer to get into a
> > state where it is not useable.
> > --
> > Replace you know what by j to email
> >

i ran to work arround sergested it now works

"Jud McCranie" wrote:

> I have an HP computer that came with Windows XP home SP2 (media
> edition). I tried to upgrade to SP3, but after it reboots, it gets
> stuck in a loop of showing the blue screen, the screen with the blue
> dots going across it, and the screen that gives the option of booting
> in safe mode. It kept going through those screens. Fortunately, I
> was able to restore the system back to SP2. I tried to install it a
> second time, but with the same result. Again, I was able to use
> system restore.
>
> Is there a way to get the SP3 update to install? I'm getting nervous
> about trying again because I don't want the computer to get into a
> state where it is not useable.
> --
> Replace you know what by j to email
>

See
http://msinfluentials.com/blogs/jesp...ng-xp-sp3.aspx
[NB: The above has been updated many times and now includes "a small tool
that will detect the IntelPPM problem and mitigate it before installing
(WinXP SP3)."]
--
~Robear Dyer (PA Bear)
MS MVP-IE, Mail, Security, Windows Desktop Experience - since 2002
AumHa VSOP & Admin http://aumha.net
DTS-L http://dts-l.net/

Kevin wrote:
> i have same set up and all the same issues ie an hp with amd processor xp
> sp2 tried to up grade get stuck in to loop have to unintall sp3 from safe
> mode as thats all thats loads..ive done 4 suggestions so far from the tech
> guys at ms and still it doesnt work
>
> "Hamid." wrote:
>
>> Samething keeps happening to me!! No more SP3 as soon as Im done with
>> system restore!!
>>
>> "Jud McCranie" wrote:
>>
>>> I have an HP computer that came with Windows XP home SP2 (media
>>> edition). I tried to upgrade to SP3, but after it reboots, it gets
>>> stuck in a loop of showing the blue screen, the screen with the blue
>>> dots going across it, and the screen that gives the option of booting
>>> in safe mode. It kept going through those screens. Fortunately, I
>>> was able to restore the system back to SP2. I tried to install it a
>>> second time, but with the same result. Again, I was able to use
>>> system restore.
>>>
>>> Is there a way to get the SP3 update to install? I'm getting nervous
>>> about trying again because I don't want the computer to get into a
>>> state where it is not useable.
>>> --
>>> Replace you know what by j to email

On Fri, 16 May 2008 18:47:24 -0500, "Shenan Stanley"
<> wrote:
>
>http://msinfluentials.com/blogs/jesp...ng-xp-sp3.aspx
>[NB: The above has been updated many times and now includes "a small tool
>that will detect the IntelPPM problem and mitigate it before installing
>[WinXP SP3]."

Thanks, I ran that utility, and the upgrade went without a problem!
With all of the beta testers, you'd think that some of them would have
an HP computer with an AMP CPU.
--
Replace you know what by j to email