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XP Update kills network

 
 
Dave
Guest
Posts: n/a

 
      08-19-2008
A Windows automatic update kills connection to router (LinkSysWRT54G ) and
therefore to entire wireless network. It also removes references to all
other networks I use.

New "wireless network wizard" does not work -- requires a USB port on the
router for the thumb-drive option and won't move forward on any other option.

Use GoBack to restore to a time before the update and the network works fine.
Unfortunately, the automatic update keeps screwing things up "automatically"
whenever I am away from the computer for a while.

2 month old Dell Latitude 630 laptop apparently running broadcom network
control software.
 
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MowGreen [MVP]
Guest
Posts: n/a

 
      08-19-2008
Dave,

Specifically, which update is causing this ?
Which firewall is being used ... which antivirus/security suite ?

BTW, you can set Automatic Updates to " Download updates for me but let
me choose when to install them " to avoid the reinstallation of the
problematic update ... if you know the KB number of it <g>
Just UNcheck the box next to it when the update icon appears in the
Notification area.

MowGreen [MVP 2003-2008]
===============
*-343-* FDNY
Never Forgotten
===============


Dave wrote:

> A Windows automatic update kills connection to router (LinkSysWRT54G ) and
> therefore to entire wireless network. It also removes references to all
> other networks I use.
>
> New "wireless network wizard" does not work -- requires a USB port on the
> router for the thumb-drive option and won't move forward on any other option.
>
> Use GoBack to restore to a time before the update and the network works fine.
> Unfortunately, the automatic update keeps screwing things up "automatically"
> whenever I am away from the computer for a while.
>
> 2 month old Dell Latitude 630 laptop apparently running broadcom network
> control software.

 
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Dave
Guest
Posts: n/a

 
      08-19-2008
Thanks for the help. I have changed the setting on auto updates to notify me
for install.

I am running XP Pro SP2 and using Norton SystemWorks 2006, including
AntiVirus. No firewall is running.

There is an additional symptom -- After the update, Norton AntiVirus says it
"has a license or subscription problem" that can be resolved only by
re-installing AntiVirus. That doesn't go away after the GoBack.

That message took me to the event log, where automatic update posts an error
message that it can't continue because "some binaries are not signed by
Symantec -- some tampering may have occurred".

There is also an information message at live update startup -"the
description for event ID (0) in source (Live UpdateNotice Service cannot be
found." That message appears to recurr every time an update is attempted.
Once this morning this same message is then repeated as an error from
Broadcom ASF IP and Smbios mailbox monitor

I cannot access the update history in the Help and support center to get a
specific update ID. Is there somewhere else I should be looking?

Thanks again for the help.

"MowGreen [MVP]" wrote:

> Dave,
>
> Specifically, which update is causing this ?
> Which firewall is being used ... which antivirus/security suite ?
>
> BTW, you can set Automatic Updates to " Download updates for me but let
> me choose when to install them " to avoid the reinstallation of the
> problematic update ... if you know the KB number of it <g>
> Just UNcheck the box next to it when the update icon appears in the
> Notification area.
>
> MowGreen [MVP 2003-2008]
> ===============
> *-343-* FDNY
> Never Forgotten
> ===============
>
>
> Dave wrote:
>
> > A Windows automatic update kills connection to router (LinkSysWRT54G ) and
> > therefore to entire wireless network. It also removes references to all
> > other networks I use.
> >
> > New "wireless network wizard" does not work -- requires a USB port on the
> > router for the thumb-drive option and won't move forward on any other option.
> >
> > Use GoBack to restore to a time before the update and the network works fine.
> > Unfortunately, the automatic update keeps screwing things up "automatically"
> > whenever I am away from the computer for a while.
> >
> > 2 month old Dell Latitude 630 laptop apparently running broadcom network
> > control software.

>

 
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MowGreen [MVP]
Guest
Posts: n/a

 
      08-19-2008
There's no firewall Enabled ? Then the system has 'unwanted guests'
despite the included AV in NSW.

You can see which updates were installed in either the System event log
[ the Source is Windows Update Agent ], the ReportingEvents.log [located
in WINDOWS\SoftwareDistribution], Add/Remove Programs in the Control
Panel under ' Windows XP - Software Updates ', or in the
WindowsUpdate.log [located in WINDOWS].

The updates by themselves are not killing the network, rather, the issue
is occurring in conjunction with an outdated NSW and the attempt to
update. NSW 2006 is not compatible with XP. From the sounds of things,
it's not even compatible with itself since it can not update.

At this point you are going to spend more time resolving the issues then
it would take to reformat the drive and reinstall XP.
Let me know which path you'd care to pursue ... hours of figuring out
what NSW did to XP and cleaning up malware because there's no firewall
or, just wiping and reloading.

MowGreen [MVP 2003-2008]
===============
*-343-* FDNY
Never Forgotten
===============



Dave wrote:

> Thanks for the help. I have changed the setting on auto updates to notify me
> for install.
>
> I am running XP Pro SP2 and using Norton SystemWorks 2006, including
> AntiVirus. No firewall is running.
>
> There is an additional symptom -- After the update, Norton AntiVirus says it
> "has a license or subscription problem" that can be resolved only by
> re-installing AntiVirus. That doesn't go away after the GoBack.
>
> That message took me to the event log, where automatic update posts an error
> message that it can't continue because "some binaries are not signed by
> Symantec -- some tampering may have occurred".
>
> There is also an information message at live update startup -"the
> description for event ID (0) in source (Live UpdateNotice Service cannot be
> found." That message appears to recurr every time an update is attempted.
> Once this morning this same message is then repeated as an error from
> Broadcom ASF IP and Smbios mailbox monitor
>
> I cannot access the update history in the Help and support center to get a
> specific update ID. Is there somewhere else I should be looking?
>
> Thanks again for the help.
>
> "MowGreen [MVP]" wrote:
>
>
>>Dave,
>>
>>Specifically, which update is causing this ?
>>Which firewall is being used ... which antivirus/security suite ?
>>
>>BTW, you can set Automatic Updates to " Download updates for me but let
>>me choose when to install them " to avoid the reinstallation of the
>>problematic update ... if you know the KB number of it <g>
>>Just UNcheck the box next to it when the update icon appears in the
>>Notification area.
>>
>>MowGreen [MVP 2003-2008]
>>===============
>> *-343-* FDNY
>>Never Forgotten
>>===============
>>
>>
>>Dave wrote:
>>
>>
>>>A Windows automatic update kills connection to router (LinkSysWRT54G ) and
>>>therefore to entire wireless network. It also removes references to all
>>>other networks I use.
>>>
>>>New "wireless network wizard" does not work -- requires a USB port on the
>>>router for the thumb-drive option and won't move forward on any other option.
>>>
>>>Use GoBack to restore to a time before the update and the network works fine.
>>>Unfortunately, the automatic update keeps screwing things up "automatically"
>>>whenever I am away from the computer for a while.
>>>
>>>2 month old Dell Latitude 630 laptop apparently running broadcom network
>>>control software.

>>

 
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Dave
Guest
Posts: n/a

 
      08-20-2008
Turned out to be a corrupted NAV file that was causing all the problems. Did
not look forward to redoing everything, so tried working on NAV first -- it
worked.

Thanks for the help

Dave

"MowGreen [MVP]" wrote:

> There's no firewall Enabled ? Then the system has 'unwanted guests'
> despite the included AV in NSW.
>
> You can see which updates were installed in either the System event log
> [ the Source is Windows Update Agent ], the ReportingEvents.log [located
> in WINDOWS\SoftwareDistribution], Add/Remove Programs in the Control
> Panel under ' Windows XP - Software Updates ', or in the
> WindowsUpdate.log [located in WINDOWS].
>
> The updates by themselves are not killing the network, rather, the issue
> is occurring in conjunction with an outdated NSW and the attempt to
> update. NSW 2006 is not compatible with XP. From the sounds of things,
> it's not even compatible with itself since it can not update.
>
> At this point you are going to spend more time resolving the issues then
> it would take to reformat the drive and reinstall XP.
> Let me know which path you'd care to pursue ... hours of figuring out
> what NSW did to XP and cleaning up malware because there's no firewall
> or, just wiping and reloading.
>
> MowGreen [MVP 2003-2008]
> ===============
> *-343-* FDNY
> Never Forgotten
> ===============
>
>
>
> Dave wrote:
>
> > Thanks for the help. I have changed the setting on auto updates to notify me
> > for install.
> >
> > I am running XP Pro SP2 and using Norton SystemWorks 2006, including
> > AntiVirus. No firewall is running.
> >
> > There is an additional symptom -- After the update, Norton AntiVirus says it
> > "has a license or subscription problem" that can be resolved only by
> > re-installing AntiVirus. That doesn't go away after the GoBack.
> >
> > That message took me to the event log, where automatic update posts an error
> > message that it can't continue because "some binaries are not signed by
> > Symantec -- some tampering may have occurred".
> >
> > There is also an information message at live update startup -"the
> > description for event ID (0) in source (Live UpdateNotice Service cannot be
> > found." That message appears to recurr every time an update is attempted.
> > Once this morning this same message is then repeated as an error from
> > Broadcom ASF IP and Smbios mailbox monitor
> >
> > I cannot access the update history in the Help and support center to get a
> > specific update ID. Is there somewhere else I should be looking?
> >
> > Thanks again for the help.
> >
> > "MowGreen [MVP]" wrote:
> >
> >
> >>Dave,
> >>
> >>Specifically, which update is causing this ?
> >>Which firewall is being used ... which antivirus/security suite ?
> >>
> >>BTW, you can set Automatic Updates to " Download updates for me but let
> >>me choose when to install them " to avoid the reinstallation of the
> >>problematic update ... if you know the KB number of it <g>
> >>Just UNcheck the box next to it when the update icon appears in the
> >>Notification area.
> >>
> >>MowGreen [MVP 2003-2008]
> >>===============
> >> *-343-* FDNY
> >>Never Forgotten
> >>===============
> >>
> >>
> >>Dave wrote:
> >>
> >>
> >>>A Windows automatic update kills connection to router (LinkSysWRT54G ) and
> >>>therefore to entire wireless network. It also removes references to all
> >>>other networks I use.
> >>>
> >>>New "wireless network wizard" does not work -- requires a USB port on the
> >>>router for the thumb-drive option and won't move forward on any other option.
> >>>
> >>>Use GoBack to restore to a time before the update and the network works fine.
> >>>Unfortunately, the automatic update keeps screwing things up "automatically"
> >>>whenever I am away from the computer for a while.
> >>>
> >>>2 month old Dell Latitude 630 laptop apparently running broadcom network
> >>>control software.
> >>

>

 
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MowGreen [MVP]
Guest
Posts: n/a

 
      08-20-2008

You're welcome, Dave. Perhaps it's time to dump NSW or, disable NAV so
that it doesn't act like a virus ? <w>
Avast and AntiVir are two good *free* AVs.

MowGreen [MVP 2003-2008]
===============
*-343-* FDNY
Never Forgotten
===============


Dave wrote:

> Turned out to be a corrupted NAV file that was causing all the problems. Did
> not look forward to redoing everything, so tried working on NAV first -- it
> worked.
>
> Thanks for the help
>
> Dave
>
> "MowGreen [MVP]" wrote:
>
>
>>There's no firewall Enabled ? Then the system has 'unwanted guests'
>>despite the included AV in NSW.
>>
>>You can see which updates were installed in either the System event log
>>[ the Source is Windows Update Agent ], the ReportingEvents.log [located
>>in WINDOWS\SoftwareDistribution], Add/Remove Programs in the Control
>>Panel under ' Windows XP - Software Updates ', or in the
>>WindowsUpdate.log [located in WINDOWS].
>>
>>The updates by themselves are not killing the network, rather, the issue
>>is occurring in conjunction with an outdated NSW and the attempt to
>>update. NSW 2006 is not compatible with XP. From the sounds of things,
>>it's not even compatible with itself since it can not update.
>>
>>At this point you are going to spend more time resolving the issues then
>>it would take to reformat the drive and reinstall XP.
>>Let me know which path you'd care to pursue ... hours of figuring out
>>what NSW did to XP and cleaning up malware because there's no firewall
>>or, just wiping and reloading.
>>
>>MowGreen [MVP 2003-2008]
>>===============
>> *-343-* FDNY
>>Never Forgotten
>>===============
>>
>>
>>
>>Dave wrote:
>>
>>
>>>Thanks for the help. I have changed the setting on auto updates to notify me
>>>for install.
>>>
>>>I am running XP Pro SP2 and using Norton SystemWorks 2006, including
>>>AntiVirus. No firewall is running.
>>>
>>>There is an additional symptom -- After the update, Norton AntiVirus says it
>>>"has a license or subscription problem" that can be resolved only by
>>>re-installing AntiVirus. That doesn't go away after the GoBack.
>>>
>>>That message took me to the event log, where automatic update posts an error
>>>message that it can't continue because "some binaries are not signed by
>>>Symantec -- some tampering may have occurred".
>>>
>>>There is also an information message at live update startup -"the
>>>description for event ID (0) in source (Live UpdateNotice Service cannot be
>>>found." That message appears to recurr every time an update is attempted.
>>>Once this morning this same message is then repeated as an error from
>>>Broadcom ASF IP and Smbios mailbox monitor
>>>
>>>I cannot access the update history in the Help and support center to get a
>>>specific update ID. Is there somewhere else I should be looking?
>>>
>>>Thanks again for the help.
>>>
>>>"MowGreen [MVP]" wrote:
>>>
>>>
>>>
>>>>Dave,
>>>>
>>>>Specifically, which update is causing this ?
>>>>Which firewall is being used ... which antivirus/security suite ?
>>>>
>>>>BTW, you can set Automatic Updates to " Download updates for me but let
>>>>me choose when to install them " to avoid the reinstallation of the
>>>>problematic update ... if you know the KB number of it <g>
>>>>Just UNcheck the box next to it when the update icon appears in the
>>>>Notification area.
>>>>
>>>>MowGreen [MVP 2003-2008]
>>>>===============
>>>> *-343-* FDNY
>>>>Never Forgotten
>>>>===============
>>>>
>>>>
>>>>Dave wrote:
>>>>
>>>>
>>>>
>>>>>A Windows automatic update kills connection to router (LinkSysWRT54G ) and
>>>>>therefore to entire wireless network. It also removes references to all
>>>>>other networks I use.
>>>>>
>>>>>New "wireless network wizard" does not work -- requires a USB port on the
>>>>>router for the thumb-drive option and won't move forward on any other option.
>>>>>
>>>>>Use GoBack to restore to a time before the update and the network works fine.
>>>>>Unfortunately, the automatic update keeps screwing things up "automatically"
>>>>>whenever I am away from the computer for a while.
>>>>>
>>>>>2 month old Dell Latitude 630 laptop apparently running broadcom network
>>>>>control software.
>>>>

 
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