yellow shield still there

I use Automatic Updates to inform me when Microsoft updates are available,
but I download and install them from the Windows Update website. On my new
notebook computer running WinXP Pro SP3 I downloaded and installed Tuesday's
updates today. All seven of them downloaded and, according to Windows
Update, were successfully installed.

However, after three reboots, I still have the yellow shield in the system
tray. When I click on it, I'm informed that the Cumulative Security Update
for Internet Explorer 7 for Windows XP (KB956390) should be downloaded. I
checked at Windows Update, and it doesn't show any Priority updates for my
computer. I looked at the Windows Update log, and the last entry for
KB956390 shows that it was successfully installed.

So what do I do about the yellow shield?

Thanks much!

Jo-Anne

Is this the machine running NIS?

Is "Security Update for Windows Internet Explorer (KB956390)" listed in
Add/Remove Programs?

Start a free Windows Update support incident request:
https://support.microsoft.com/oas/de...spx?gprid=6527

For home users, no-charge support is available by calling 1-866-PCSAFETY in
the United States and in Canada or by contacting your local Microsoft
subsidiary. There is no-charge for support calls that are associated with
security updates. When you call, clearly state that your problem is related
to a Security Update and cite the update's KB number (e.g., KB956390).

LOOK! => If your problem relates to a Cumulative Security Update for IE,
call the above number and ask to be transferred to the Consumer IE7 queue
(which is 47830).
--
~Robear Dyer (PA Bear)
MS MVP-IE, Mail, Security, Windows Desktop Experience - since 2002
AumHa VSOP & Admin http://aumha.net
DTS-L http://dts-l.net/

Jo-Anne wrote:
> I use Automatic Updates to inform me when Microsoft updates are available,
> but I download and install them from the Windows Update website. On my new
> notebook computer running WinXP Pro SP3 I downloaded and installed
> Tuesday's
> updates today. All seven of them downloaded and, according to Windows
> Update, were successfully installed.
>
> However, after three reboots, I still have the yellow shield in the system
> tray. When I click on it, I'm informed that the Cumulative Security Update
> for Internet Explorer 7 for Windows XP (KB956390) should be downloaded. I
> checked at Windows Update, and it doesn't show any Priority updates for my
> computer. I looked at the Windows Update log, and the last entry for
> KB956390 shows that it was successfully installed.
>
> So what do I do about the yellow shield?
>
> Thanks much!
>
> Jo-Anne

Thank you for responding, Robear! Answers follow:

No, this computer is running Avira AntiVir and the Windows Firewall, not
NIS.

No, [Cumulative] Security Update for Windows Internet Explorer (KB956390) is
not listed in Add/Remove Programs; all I see there is Windows Internet
Explorer 7 itself. Should the security upgrade be listed separately there?
(Windows Malicious Software Removal Tool October 2008 [KB890830] isn't
there either, although it has apparently been installed.)

Should I go ahead and allow the installation through Automatic Updates to
see what happens? Or would I create a problem by doing that?

If nothing else works, I will start a support incident request.

By the way, I haven't yet downloaded the Tuesday updates on my NIS-protected
computer. I suppose I should do that to see if I get the same issue...

Thanks again!

Jo-Anne

"PA Bear [MS MVP]" <> wrote in message
news:%...
> Is this the machine running NIS?
>
> Is "Security Update for Windows Internet Explorer (KB956390)" listed in
> Add/Remove Programs?
>
> Start a free Windows Update support incident request:
> https://support.microsoft.com/oas/de...spx?gprid=6527
>
> For home users, no-charge support is available by calling 1-866-PCSAFETY
> in the United States and in Canada or by contacting your local Microsoft
> subsidiary. There is no-charge for support calls that are associated with
> security updates. When you call, clearly state that your problem is
> related to a Security Update and cite the update's KB number (e.g.,
> KB956390).
>
> LOOK! => If your problem relates to a Cumulative Security Update for IE,
> call the above number and ask to be transferred to the Consumer IE7 queue
> (which is 47830).
> --
> ~Robear Dyer (PA Bear)
> MS MVP-IE, Mail, Security, Windows Desktop Experience - since 2002
> AumHa VSOP & Admin http://aumha.net
> DTS-L http://dts-l.net/
>
> Jo-Anne wrote:
>> I use Automatic Updates to inform me when Microsoft updates are
>> available,
>> but I download and install them from the Windows Update website. On my
>> new
>> notebook computer running WinXP Pro SP3 I downloaded and installed
>> Tuesday's
>> updates today. All seven of them downloaded and, according to Windows
>> Update, were successfully installed.
>>
>> However, after three reboots, I still have the yellow shield in the
>> system
>> tray. When I click on it, I'm informed that the Cumulative Security
>> Update
>> for Internet Explorer 7 for Windows XP (KB956390) should be downloaded. I
>> checked at Windows Update, and it doesn't show any Priority updates for
>> my
>> computer. I looked at the Windows Update log, and the last entry for
>> KB956390 shows that it was successfully installed.
>>
>> So what do I do about the yellow shield?
>>
>> Thanks much!
>>
>> Jo-Anne
>

I mis-spoke about the cumulative security update for IE7. I didn't see the
box that one has to check to view updates in Add/Remove Programs til a few
minutes ago. And the answer is now yes, KB956390 is listed in Add/Remove
Programs. Also, I turned on the computer after midnight, so I could check on
whether the shield would disappear the day after the installation (hoping
anyway)--but it's still there.

Jo-Anne

"Jo-Anne" <Jo-AnneATnowhere.com> wrote in message
news:...
> Thank you for responding, Robear! Answers follow:
>
> No, this computer is running Avira AntiVir and the Windows Firewall, not
> NIS.
>
> No, [Cumulative] Security Update for Windows Internet Explorer (KB956390)
> is not listed in Add/Remove Programs; all I see there is Windows Internet
> Explorer 7 itself. Should the security upgrade be listed separately there?
> (Windows Malicious Software Removal Tool October 2008 [KB890830] isn't
> there either, although it has apparently been installed.)
>
> Should I go ahead and allow the installation through Automatic Updates to
> see what happens? Or would I create a problem by doing that?
>
> If nothing else works, I will start a support incident request.
>
> By the way, I haven't yet downloaded the Tuesday updates on my
> NIS-protected computer. I suppose I should do that to see if I get the
> same issue...
>
> Thanks again!
>
> Jo-Anne
>
> "PA Bear [MS MVP]" <> wrote in message
> news:%...
>> Is this the machine running NIS?
>>
>> Is "Security Update for Windows Internet Explorer (KB956390)" listed in
>> Add/Remove Programs?
>>
>> Start a free Windows Update support incident request:
>> https://support.microsoft.com/oas/de...spx?gprid=6527
>>
>> For home users, no-charge support is available by calling 1-866-PCSAFETY
>> in the United States and in Canada or by contacting your local Microsoft
>> subsidiary. There is no-charge for support calls that are associated
>> with security updates. When you call, clearly state that your problem is
>> related to a Security Update and cite the update's KB number (e.g.,
>> KB956390).
>>
>> LOOK! => If your problem relates to a Cumulative Security Update for IE,
>> call the above number and ask to be transferred to the Consumer IE7 queue
>> (which is 47830).
>> --
>> ~Robear Dyer (PA Bear)
>> MS MVP-IE, Mail, Security, Windows Desktop Experience - since 2002
>> AumHa VSOP & Admin http://aumha.net
>> DTS-L http://dts-l.net/
>>
>> Jo-Anne wrote:
>>> I use Automatic Updates to inform me when Microsoft updates are
>>> available,
>>> but I download and install them from the Windows Update website. On my
>>> new
>>> notebook computer running WinXP Pro SP3 I downloaded and installed
>>> Tuesday's
>>> updates today. All seven of them downloaded and, according to Windows
>>> Update, were successfully installed.
>>>
>>> However, after three reboots, I still have the yellow shield in the
>>> system
>>> tray. When I click on it, I'm informed that the Cumulative Security
>>> Update
>>> for Internet Explorer 7 for Windows XP (KB956390) should be downloaded.
>>> I
>>> checked at Windows Update, and it doesn't show any Priority updates for
>>> my
>>> computer. I looked at the Windows Update log, and the last entry for
>>> KB956390 shows that it was successfully installed.
>>>
>>> So what do I do about the yellow shield?
>>>
>>> Thanks much!
>>>
>>> Jo-Anne
>>
>
>

Today, 10/16, as of 10:00 a.m., the yellow shield has disappeared. I'll go
ahead and install the updates on my other computer.

Jo-Anne

"Jo-Anne" <Jo-AnneATnowhere.com> wrote in message
news:...
> Thank you for responding, Robear! Answers follow:
>
> No, this computer is running Avira AntiVir and the Windows Firewall, not
> NIS.
>
> No, [Cumulative] Security Update for Windows Internet Explorer (KB956390)
> is not listed in Add/Remove Programs; all I see there is Windows Internet
> Explorer 7 itself. Should the security upgrade be listed separately there?
> (Windows Malicious Software Removal Tool October 2008 [KB890830] isn't
> there either, although it has apparently been installed.)
>
> Should I go ahead and allow the installation through Automatic Updates to
> see what happens? Or would I create a problem by doing that?
>
> If nothing else works, I will start a support incident request.
>
> By the way, I haven't yet downloaded the Tuesday updates on my
> NIS-protected computer. I suppose I should do that to see if I get the
> same issue...
>
> Thanks again!
>
> Jo-Anne
>
> "PA Bear [MS MVP]" <> wrote in message
> news:%...
>> Is this the machine running NIS?
>>
>> Is "Security Update for Windows Internet Explorer (KB956390)" listed in
>> Add/Remove Programs?
>>
>> Start a free Windows Update support incident request:
>> https://support.microsoft.com/oas/de...spx?gprid=6527
>>
>> For home users, no-charge support is available by calling 1-866-PCSAFETY
>> in the United States and in Canada or by contacting your local Microsoft
>> subsidiary. There is no-charge for support calls that are associated
>> with security updates. When you call, clearly state that your problem is
>> related to a Security Update and cite the update's KB number (e.g.,
>> KB956390).
>>
>> LOOK! => If your problem relates to a Cumulative Security Update for IE,
>> call the above number and ask to be transferred to the Consumer IE7 queue
>> (which is 47830).
>> --
>> ~Robear Dyer (PA Bear)
>> MS MVP-IE, Mail, Security, Windows Desktop Experience - since 2002
>> AumHa VSOP & Admin http://aumha.net
>> DTS-L http://dts-l.net/
>>
>> Jo-Anne wrote:
>>> I use Automatic Updates to inform me when Microsoft updates are
>>> available,
>>> but I download and install them from the Windows Update website. On my
>>> new
>>> notebook computer running WinXP Pro SP3 I downloaded and installed
>>> Tuesday's
>>> updates today. All seven of them downloaded and, according to Windows
>>> Update, were successfully installed.
>>>
>>> However, after three reboots, I still have the yellow shield in the
>>> system
>>> tray. When I click on it, I'm informed that the Cumulative Security
>>> Update
>>> for Internet Explorer 7 for Windows XP (KB956390) should be downloaded.
>>> I
>>> checked at Windows Update, and it doesn't show any Priority updates for
>>> my
>>> computer. I looked at the Windows Update log, and the last entry for
>>> KB956390 shows that it was successfully installed.
>>>
>>> So what do I do about the yellow shield?
>>>
>>> Thanks much!
>>>
>>> Jo-Anne
>>
>
>

Very good. [I've learned to wait a minimum of 12 hours before replying to
any of your threads, Jo-Anne. <wink>]

Jo-Anne wrote:
> Today, 10/16, as of 10:00 a.m., the yellow shield has disappeared. I'll go
> ahead and install the updates on my other computer.
>
> Jo-Anne
>
> "Jo-Anne" <Jo-AnneATnowhere.com> wrote in message
> news:...
>> Thank you for responding, Robear! Answers follow:
>>
>> No, this computer is running Avira AntiVir and the Windows Firewall, not
>> NIS.
>>
>> No, [Cumulative] Security Update for Windows Internet Explorer (KB956390)
>> is not listed in Add/Remove Programs; all I see there is Windows Internet
>> Explorer 7 itself. Should the security upgrade be listed separately
>> there?
>> (Windows Malicious Software Removal Tool October 2008 [KB890830] isn't
>> there either, although it has apparently been installed.)
>>
>> Should I go ahead and allow the installation through Automatic Updates to
>> see what happens? Or would I create a problem by doing that?
>>
>> If nothing else works, I will start a support incident request.
>>
>> By the way, I haven't yet downloaded the Tuesday updates on my
>> NIS-protected computer. I suppose I should do that to see if I get the
>> same issue...
>>
>> Thanks again!
>>
>> Jo-Anne
>>
>> "PA Bear [MS MVP]" <> wrote in message
>> news:%...
>>> Is this the machine running NIS?
>>>
>>> Is "Security Update for Windows Internet Explorer (KB956390)" listed in
>>> Add/Remove Programs?
>>>
>>> Start a free Windows Update support incident request:
>>> https://support.microsoft.com/oas/de...spx?gprid=6527
>>>
>>> For home users, no-charge support is available by calling 1-866-PCSAFETY
>>> in the United States and in Canada or by contacting your local Microsoft
>>> subsidiary. There is no-charge for support calls that are associated
>>> with security updates. When you call, clearly state that your problem
>>> is
>>> related to a Security Update and cite the update's KB number (e.g.,
>>> KB956390).
>>>
>>> LOOK! => If your problem relates to a Cumulative Security Update for IE,
>>> call the above number and ask to be transferred to the Consumer IE7
>>> queue
>>> (which is 47830).
>>> --
>>> ~Robear Dyer (PA Bear)
>>> MS MVP-IE, Mail, Security, Windows Desktop Experience - since 2002
>>> AumHa VSOP & Admin http://aumha.net
>>> DTS-L http://dts-l.net/
>>>
>>> Jo-Anne wrote:
>>>> I use Automatic Updates to inform me when Microsoft updates are
>>>> available,
>>>> but I download and install them from the Windows Update website. On my
>>>> new
>>>> notebook computer running WinXP Pro SP3 I downloaded and installed
>>>> Tuesday's
>>>> updates today. All seven of them downloaded and, according to Windows
>>>> Update, were successfully installed.
>>>>
>>>> However, after three reboots, I still have the yellow shield in the
>>>> system
>>>> tray. When I click on it, I'm informed that the Cumulative Security
>>>> Update
>>>> for Internet Explorer 7 for Windows XP (KB956390) should be downloaded.
>>>> I
>>>> checked at Windows Update, and it doesn't show any Priority updates for
>>>> my
>>>> computer. I looked at the Windows Update log, and the last entry for
>>>> KB956390 shows that it was successfully installed.
>>>>
>>>> So what do I do about the yellow shield?
>>>>
>>>> Thanks much!
>>>>
>>>> Jo-Anne

Thank you for that, Robear. I'm trying to get to a point where I hold off
the 12 hours before posting about something that's wrong but that isn't
life-threatening to my computer. I did manage to do something for myself
today after starting a post: I figured out how to join a Microsoft private
newsgroup through OE, although Microsoft's instructions didn't go far
enough.

Jo-Anne

"PA Bear [MS MVP]" <> wrote in message
news:OO2zrQ$...
> Very good. [I've learned to wait a minimum of 12 hours before replying to
> any of your threads, Jo-Anne. <wink>]
>
> Jo-Anne wrote:
>> Today, 10/16, as of 10:00 a.m., the yellow shield has disappeared. I'll
>> go
>> ahead and install the updates on my other computer.
>>
>> Jo-Anne
>>
>> "Jo-Anne" <Jo-AnneATnowhere.com> wrote in message
>> news:...
>>> Thank you for responding, Robear! Answers follow:
>>>
>>> No, this computer is running Avira AntiVir and the Windows Firewall, not
>>> NIS.
>>>
>>> No, [Cumulative] Security Update for Windows Internet Explorer
>>> (KB956390)
>>> is not listed in Add/Remove Programs; all I see there is Windows
>>> Internet
>>> Explorer 7 itself. Should the security upgrade be listed separately
>>> there?
>>> (Windows Malicious Software Removal Tool October 2008 [KB890830] isn't
>>> there either, although it has apparently been installed.)
>>>
>>> Should I go ahead and allow the installation through Automatic Updates
>>> to
>>> see what happens? Or would I create a problem by doing that?
>>>
>>> If nothing else works, I will start a support incident request.
>>>
>>> By the way, I haven't yet downloaded the Tuesday updates on my
>>> NIS-protected computer. I suppose I should do that to see if I get the
>>> same issue...
>>>
>>> Thanks again!
>>>
>>> Jo-Anne
>>>
>>> "PA Bear [MS MVP]" <> wrote in message
>>> news:%...
>>>> Is this the machine running NIS?
>>>>
>>>> Is "Security Update for Windows Internet Explorer (KB956390)" listed in
>>>> Add/Remove Programs?
>>>>
>>>> Start a free Windows Update support incident request:
>>>> https://support.microsoft.com/oas/de...spx?gprid=6527
>>>>
>>>> For home users, no-charge support is available by calling
>>>> 1-866-PCSAFETY
>>>> in the United States and in Canada or by contacting your local
>>>> Microsoft
>>>> subsidiary. There is no-charge for support calls that are associated
>>>> with security updates. When you call, clearly state that your problem
>>>> is
>>>> related to a Security Update and cite the update's KB number (e.g.,
>>>> KB956390).
>>>>
>>>> LOOK! => If your problem relates to a Cumulative Security Update for
>>>> IE,
>>>> call the above number and ask to be transferred to the Consumer IE7
>>>> queue
>>>> (which is 47830).
>>>> --
>>>> ~Robear Dyer (PA Bear)
>>>> MS MVP-IE, Mail, Security, Windows Desktop Experience - since 2002
>>>> AumHa VSOP & Admin http://aumha.net
>>>> DTS-L http://dts-l.net/
>>>>
>>>> Jo-Anne wrote:
>>>>> I use Automatic Updates to inform me when Microsoft updates are
>>>>> available,
>>>>> but I download and install them from the Windows Update website. On my
>>>>> new
>>>>> notebook computer running WinXP Pro SP3 I downloaded and installed
>>>>> Tuesday's
>>>>> updates today. All seven of them downloaded and, according to Windows
>>>>> Update, were successfully installed.
>>>>>
>>>>> However, after three reboots, I still have the yellow shield in the
>>>>> system
>>>>> tray. When I click on it, I'm informed that the Cumulative Security
>>>>> Update
>>>>> for Internet Explorer 7 for Windows XP (KB956390) should be
>>>>> downloaded.
>>>>> I
>>>>> checked at Windows Update, and it doesn't show any Priority updates
>>>>> for
>>>>> my
>>>>> computer. I looked at the Windows Update log, and the last entry for
>>>>> KB956390 shows that it was successfully installed.
>>>>>
>>>>> So what do I do about the yellow shield?
>>>>>
>>>>> Thanks much!
>>>>>
>>>>> Jo-Anne
>

Let me guess: The private OE Stationery newsgroup? <wink>

Jo-Anne wrote:
> ...I did manage to do something for myself
> today after starting a post: I figured out how to join a Microsoft private
> newsgroup through OE, although Microsoft's instructions didn't go far
> enough.

You do keep sending me to Google... I thought you had to be making it up,
but no, there is (or was) a private OE stationery newsgroup.

Jo-Anne

"PA Bear [MS MVP]" <> wrote in message
news:O$...
> Let me guess: The private OE Stationery newsgroup? <wink>
>
> Jo-Anne wrote:
>> ...I did manage to do something for myself
>> today after starting a post: I figured out how to join a Microsoft
>> private
>> newsgroup through OE, although Microsoft's instructions didn't go far
>> enough.
>

Just discovered your response to someone in OE about that very topic. No
wonder you mentioned it.

"PA Bear [MS MVP]" <> wrote in message
news:O$...
> Let me guess: The private OE Stationery newsgroup? <wink>
>
> Jo-Anne wrote:
>> ...I did manage to do something for myself
>> today after starting a post: I figured out how to join a Microsoft
>> private
>> newsgroup through OE, although Microsoft's instructions didn't go far
>> enough.
>