"MALTA" <> wrote in message
news:...
>I have had similar experience with Windows Mail, which I like when it
>works, but there have been several periods of time when I could neither
>send or receive messages and had to retrieve my mail from my server using a
>password. I have had the problem "fixed" three times by a guru in India.
>In view of so many complaints about the same problem, surely Microsoft must
>know what is causing the problem. Has anyone seen any statement by
>Microsoft on the subject? Incidentally, I am using Trend Micro anti-virus
>and Spy Sweeper as advised when I bought my computer.
Assuming that the problem is a stuck message in the Outbox, try
http://www.oehelp.com/WMUtil/
Please read ALL of the instructions.
If that isn't it, please give us the entire error message.
Email scanning should be turned off in any anti-virus. Also exclude EML
files from the scan. It provides no
protection not provided by the regular resident protection.
Besides that, McAfee and Norton are not compatible with Windows Mail and
should be uninstalled.
--
Frank Saunders, MS-MVP OE/WM
Do not send mail.