yet another sending error

Good day all


I am not able to send mail but can receive them. I was using norton and
uninstalled it to no avail. I tried different connections( wi fi. and 2
different dial ups) I also used the telnet tool but I get an error and i even
formatted my pc... no luck. I tried 2 email addys with no success ( The
connection to the server has failed. Subject '', Account: 'pop.gmail.com',
Server: 'smtp.gmail.com', Protocol: SMTP, Port: 465, Secure(SSL): Yes, Socket
Error: 10060, Error Number: 0x800CCC0E)

Norton products when uninstalled leave a lot of problematic junk behind.
Any uninstall of a Norton product must be followed up by using their
debris removal tool:
http://service1.symantec.com/Support...05033108162039

Are you currently using any other third party security software?

--
Gary VanderMolen, Microsoft MVP (Mail)
http://mvp.support.microsoft.com/def...le/vandermolen


"Bandit" <> wrote in message news:36086DB3-7D98-4583-94F8-...
> Good day all
>
>
> I am not able to send mail but can receive them. I was using norton and
> uninstalled it to no avail. I tried different connections( wi fi. and 2
> different dial ups) I also used the telnet tool but I get an error and i even
> formatted my pc... no luck. I tried 2 email addys with no success ( The
> connection to the server has failed. Subject '', Account: 'pop.gmail.com',
> Server: 'smtp.gmail.com', Protocol: SMTP, Port: 465, Secure(SSL): Yes, Socket
> Error: 10060, Error Number: 0x800CCC0E)
>

Had the same error and searched the web. Came up with diagnoseyourpc.com.
Haven't tried it yet. What was your solution?

"Bandit" wrote:

> Good day all
>
>
> I am not able to send mail but can receive them. I was using norton and
> uninstalled it to no avail. I tried different connections( wi fi. and 2
> different dial ups) I also used the telnet tool but I get an error and i even
> formatted my pc... no luck. I tried 2 email addys with no success ( The
> connection to the server has failed. Subject '', Account: 'pop.gmail.com',
> Server: 'smtp.gmail.com', Protocol: SMTP, Port: 465, Secure(SSL): Yes, Socket
> Error: 10060, Error Number: 0x800CCC0E)
>

If you would like some custom help, right-click on your error message,
copy, then paste it into a reply here.
We can't do much troubleshooting without the complete error message.

--
Gary VanderMolen, Microsoft MVP (Mail)
http://mvp.support.microsoft.com/def...le/vandermolen


"Max200g" <> wrote in message news:F3C4A1D5-1F89-4067-AA09-...
> Had the same error and searched the web. Came up with diagnoseyourpc.com.
> Haven't tried it yet. What was your solution?
>
> "Bandit" wrote:
>
>> Good day all
>>
>>
>> I am not able to send mail but can receive them. I was using norton and
>> uninstalled it to no avail. I tried different connections( wi fi. and 2
>> different dial ups) I also used the telnet tool but I get an error and i even
>> formatted my pc... no luck. I tried 2 email addys with no success ( The
>> connection to the server has failed. Subject '', Account: 'pop.gmail.com',
>> Server: 'smtp.gmail.com', Protocol: SMTP, Port: 465, Secure(SSL): Yes, Socket
>> Error: 10060, Error Number: 0x800CCC0E)
>>

Hi Gary
I am downloading AVG at the moment but otherwise just using the standard
software preinstalled ( Windows defender, windows firewall etc) with the
laptop from new. Incidently my lap had worked from new with the norton.

Regards

"Bandit" wrote:

> Good day all
>
>
> I am not able to send mail but can receive them. I was using norton and
> uninstalled it to no avail. I tried different connections( wi fi. and 2
> different dial ups) I also used the telnet tool but I get an error and i even
> formatted my pc... no luck. I tried 2 email addys with no success ( The
> connection to the server has failed. Subject '', Account: 'pop.gmail.com',
> Server: 'smtp.gmail.com', Protocol: SMTP, Port: 465, Secure(SSL): Yes, Socket
> Error: 10060, Error Number: 0x800CCC0E)
>

Hi there Gary
I used the norton tool you recommended , thanks for the advice and i
installed the avg custom without email scanning, no luck. I am using all the
standard app ( windows defender and firewall) that comes preinstalled with
new laptop. What else should i do?

Regards
Bandit

"Gary VanderMolen (MVP)" wrote:

> Norton products when uninstalled leave a lot of problematic junk behind.
> Any uninstall of a Norton product must be followed up by using their
> debris removal tool:
> http://service1.symantec.com/Support...05033108162039
>
> Are you currently using any other third party security software?
>
> --
> Gary VanderMolen, Microsoft MVP (Mail)
> http://mvp.support.microsoft.com/def...le/vandermolen
>
>
> "Bandit" <> wrote in message news:36086DB3-7D98-4583-94F8-...
> > Good day all
> >
> >
> > I am not able to send mail but can receive them. I was using norton and
> > uninstalled it to no avail. I tried different connections( wi fi. and 2
> > different dial ups) I also used the telnet tool but I get an error and i even
> > formatted my pc... no luck. I tried 2 email addys with no success ( The
> > connection to the server has failed. Subject '', Account: 'pop.gmail.com',
> > Server: 'smtp.gmail.com', Protocol: SMTP, Port: 465, Secure(SSL): Yes, Socket
> > Error: 10060, Error Number: 0x800CCC0E)
> >
> .
>

The only other suggestion I have is to try upgrading to Windows Live Mail:

http://download.live.com/wlmail

--
Gary VanderMolen, Microsoft MVP (Mail)
http://mvp.support.microsoft.com/def...le/vandermolen


"Bandit" <> wrote in message news:76C2E782-F9C1-4A56-B27A-...
> Hi there Gary
> I used the norton tool you recommended , thanks for the advice and i
> installed the avg custom without email scanning, no luck. I am using all the
> standard app ( windows defender and firewall) that comes preinstalled with
> new laptop. What else should i do?
>
> Regards
> Bandit
>
> "Gary VanderMolen (MVP)" wrote:
>
>> Norton products when uninstalled leave a lot of problematic junk behind.
>> Any uninstall of a Norton product must be followed up by using their
>> debris removal tool:
>> http://service1.symantec.com/Support...05033108162039
>>
>> Are you currently using any other third party security software?
>>
>> --
>> Gary VanderMolen, Microsoft MVP (Mail)
>> http://mvp.support.microsoft.com/def...le/vandermolen
>>
>>
>> "Bandit" <> wrote in message news:36086DB3-7D98-4583-94F8-...
>> > Good day all
>> >
>> >
>> > I am not able to send mail but can receive them. I was using norton and
>> > uninstalled it to no avail. I tried different connections( wi fi. and 2
>> > different dial ups) I also used the telnet tool but I get an error and i even
>> > formatted my pc... no luck. I tried 2 email addys with no success ( The
>> > connection to the server has failed. Subject '', Account: 'pop.gmail.com',
>> > Server: 'smtp.gmail.com', Protocol: SMTP, Port: 465, Secure(SSL): Yes, Socket
>> > Error: 10060, Error Number: 0x800CCC0E)
>> >
>> .
>>