you do not have permission to update windows xp

Windows XP Home edition trying to install SP2 from a CD. I get the listed
error message. Reset permissions for all folders in Registry, scanned for
viruses and root kits, attempted to restore to an earlier date and it stated
I did not have the rights to restore. I created a new user name with
Administer rights, I started in Safe mode and finally I ran the Subinacl
program. Nothing has worked and since this is the home edition, I am unable
to set policy rights through the Administrative Tools section.

Any thoughts?

Tip: Temporarily disable real-time protection by your anti-virus and/or
anti-spyware applications (e.g., CounterSpy, Spysweeper, Spybot, AVG
Anti-Spyware) and/or any third-party firewall (e.g., ZA) before attempting
to install the update(s). If you disable a third-party firewall, do NOT
connect to the internet without having the Windows Firewall enabled!

Start a free Windows Update support incident request:
https://support.microsoft.com/oas/de...spx?gprid=6527

Support for Windows Update:
http://support.microsoft.com/gp/wusupport

For home users, no-charge support is available by calling 1-866-PCSAFETY in
the United States and in Canada or by contacting your local Microsoft
subsidiary. There is no-charge for support calls that are associated with
security updates.
--
~Robear Dyer (PA Bear)
MS MVP-Windows (IE, OE, Security, Shell/User)
AumHa VSOP & Admin; DTS-L.net


David wrote:
> Windows XP Home edition trying to install SP2 from a CD. I get the listed
> error message. Reset permissions for all folders in Registry, scanned for
> viruses and root kits, attempted to restore to an earlier date and it
> stated
> I did not have the rights to restore. I created a new user name with
> Administer rights, I started in Safe mode and finally I ran the Subinacl
> program. Nothing has worked and since this is the home edition, I am
> unable
> to set policy rights through the Administrative Tools section.
>
> Any thoughts?

Thanks Bear, I uninstalled AV and turned off the Windows firewall with no
success. I'll go ahead and get started with a Support request.

Thanks

"PA Bear [MS MVP]" wrote:

> Tip: Temporarily disable real-time protection by your anti-virus and/or
> anti-spyware applications (e.g., CounterSpy, Spysweeper, Spybot, AVG
> Anti-Spyware) and/or any third-party firewall (e.g., ZA) before attempting
> to install the update(s). If you disable a third-party firewall, do NOT
> connect to the internet without having the Windows Firewall enabled!
>
> Start a free Windows Update support incident request:
> https://support.microsoft.com/oas/de...spx?gprid=6527
>
> Support for Windows Update:
> http://support.microsoft.com/gp/wusupport
>
> For home users, no-charge support is available by calling 1-866-PCSAFETY in
> the United States and in Canada or by contacting your local Microsoft
> subsidiary. There is no-charge for support calls that are associated with
> security updates.
> --
> ~Robear Dyer (PA Bear)
> MS MVP-Windows (IE, OE, Security, Shell/User)
> AumHa VSOP & Admin; DTS-L.net
>
>
> David wrote:
> > Windows XP Home edition trying to install SP2 from a CD. I get the listed
> > error message. Reset permissions for all folders in Registry, scanned for
> > viruses and root kits, attempted to restore to an earlier date and it
> > stated
> > I did not have the rights to restore. I created a new user name with
> > Administer rights, I started in Safe mode and finally I ran the Subinacl
> > program. Nothing has worked and since this is the home edition, I am
> > unable
> > to set policy rights through the Administrative Tools section.
> >
> > Any thoughts?
>
>

I said nothing about uninstalling your AV app or turning off the Windows
Firewall!

David wrote:
> Thanks Bear, I uninstalled AV and turned off the Windows firewall with no
> success. I'll go ahead and get started with a Support request.
>
> Thanks
>
> "PA Bear [MS MVP]" wrote:
>
>> Tip: Temporarily disable real-time protection by your anti-virus and/or
>> anti-spyware applications (e.g., CounterSpy, Spysweeper, Spybot, AVG
>> Anti-Spyware) and/or any third-party firewall (e.g., ZA) before
>> attempting
>> to install the update(s). If you disable a third-party firewall, do NOT
>> connect to the internet without having the Windows Firewall enabled!
>>
>> Start a free Windows Update support incident request:
>> https://support.microsoft.com/oas/de...spx?gprid=6527
>>
>> Support for Windows Update:
>> http://support.microsoft.com/gp/wusupport
>>
>> For home users, no-charge support is available by calling 1-866-PCSAFETY
>> in
>> the United States and in Canada or by contacting your local Microsoft
>> subsidiary. There is no-charge for support calls that are associated
>> with
>> security updates.
>> --
>> ~Robear Dyer (PA Bear)
>> MS MVP-Windows (IE, OE, Security, Shell/User)
>> AumHa VSOP & Admin; DTS-L.net
>>
>>
>> David wrote:
>>> Windows XP Home edition trying to install SP2 from a CD. I get the
>>> listed
>>> error message. Reset permissions for all folders in Registry, scanned
>>> for
>>> viruses and root kits, attempted to restore to an earlier date and it
>>> stated
>>> I did not have the rights to restore. I created a new user name with
>>> Administer rights, I started in Safe mode and finally I ran the Subinacl
>>> program. Nothing has worked and since this is the home edition, I am
>>> unable
>>> to set policy rights through the Administrative Tools section.
>>>
>>> Any thoughts?