0x80041003 error (not yet related)

Discussion in 'Windows Update' started by l_walker, Feb 17, 2006.

  1. l_walker

    l_walker Guest

    I receive the 0x80041003 error in WindowsUpdate.log as follows. Hope I can
    get some help!
    Thanks,
    l_walker.

    WindowsUpdate.log:
    =================================================
    2006-02-17 11:18:08 1436 85c Agent *************
    2006-02-17 11:18:08 1436 85c Agent ** START ** Agent: Finding updates
    [CallerId = AutomaticUpdates]
    2006-02-17 11:18:08 1436 85c Agent *********
    2006-02-17 11:18:17 1436 85c Setup *********** Setup: Checking whether
    self-update is required ***********
    2006-02-17 11:18:17 1436 85c Setup * Inf file:
    C:\WINDOWS\SoftwareDistribution\SelfUpdate\Default\wusetup.inf
    2006-02-17 11:18:17 1436 85c Setup Update NOT required for
    C:\WINDOWS\system32\cdm.dll: target version = 5.8.0.2469, required version =
    5.8.0.2469
    2006-02-17 11:18:17 1436 85c Setup Update NOT required for
    C:\WINDOWS\system32\iuengine.dll: target version = 5.8.0.2469, required
    version = 5.8.0.2469
    2006-02-17 11:18:17 1436 85c Setup Update NOT required for
    C:\WINDOWS\system32\wuapi.dll: target version = 5.8.0.2469, required version
    = 5.8.0.2469
    2006-02-17 11:18:17 1436 85c Setup Update NOT required for
    C:\WINDOWS\system32\wuauclt.exe: target version = 5.8.0.2469, required
    version = 5.8.0.2469
    2006-02-17 11:18:18 1436 85c Setup Update NOT required for
    C:\WINDOWS\system32\wuauclt1.exe: target version = 5.8.0.2469, required
    version = 5.8.0.2469
    2006-02-17 11:18:18 1436 85c Setup Update NOT required for
    C:\WINDOWS\system32\wuaucpl.cpl: target version = 5.8.0.2469, required
    version = 5.8.0.2469
    2006-02-17 11:18:18 1436 85c Setup Update NOT required for
    C:\WINDOWS\system32\wuaueng.dll: target version = 5.8.0.2469, required
    version = 5.8.0.2469
    2006-02-17 11:18:18 1436 85c Setup Update NOT required for
    C:\WINDOWS\system32\wuaueng1.dll: target version = 5.8.0.2469, required
    version = 5.8.0.2469
    2006-02-17 11:18:18 1436 85c Setup Update NOT required for
    C:\WINDOWS\system32\wucltui.dll: target version = 5.8.0.2469, required
    version = 5.8.0.2469
    2006-02-17 11:18:18 1436 85c Setup Update NOT required for
    C:\WINDOWS\system32\wups.dll: target version = 5.8.0.2469, required version =
    5.8.0.2469
    2006-02-17 11:18:18 1436 85c Setup Update NOT required for
    C:\WINDOWS\system32\wups2.dll: target version = 5.8.0.2469, required version
    = 5.8.0.2469
    2006-02-17 11:18:18 1436 85c Setup Update NOT required for
    C:\WINDOWS\system32\wuweb.dll: target version = 5.8.0.2469, required version
    = 5.8.0.2469
    2006-02-17 11:18:18 1436 85c Setup * IsUpdateRequired = No
    2006-02-17 11:18:18 1436 85c PT +++++++++++ PT: Synchronizing server
    updates +++++++++++
    2006-02-17 11:18:18 1436 85c PT + ServiceId =
    {9482F4B4-E343-43B6-B170-9A65BC822C77}, Server URL =
    https://update.microsoft.com/v6/ClientWebService/client.asmx
    2006-02-17 11:18:19 1436 85c Agent WARNING: Failed to evaluate Installed
    rule, updateId = {ED300F67-421C-4C08-B3BA-F35C55F3B427}.100, error =
    0x80041003
    2006-02-17 11:18:21 1436 85c Agent WARNING: Failed to evaluate Installed
    rule, updateId = {794F5418-EDF1-44D6-97F4-8D693BC4CD97}.17, error = 0x80041003
    2006-02-17 11:18:21 1436 85c Agent WARNING: Failed to evaluate Installed
    rule, updateId = {02FF0A91-FC2F-4218-AAF5-D28FDD327581}.102, error =
    0x80041003
    2006-02-17 11:18:30 1436 85c Agent * Found 0 updates and 11 categories in
    search
    2006-02-17 11:18:30 1436 85c Report *********** Report: Initializing static
    reporting data ***********
    2006-02-17 11:18:30 1436 85c Report * OS Version = 5.1.2600.2.0.65792
    2006-02-17 11:18:30 1436 85c Report WARNING: Failed to load reporting
    information from Win32_ComputerSystem with hr = 80041003.
    2006-02-17 11:18:30 1436 85c Report WARNING: Failed to load reporting
    information from Win32_BiosProperties with hr = 80041003.
    2006-02-17 11:18:30 1436 85c Report * Locale ID = 1046
    2006-02-17 11:18:30 1436 85c Agent *********
    2006-02-17 11:18:30 1436 85c Agent ** END ** Agent: Finding updates
    [CallerId = AutomaticUpdates]
    2006-02-17 11:18:30 1436 85c Agent *************
    2006-02-17 11:18:30 1436 85c AU >>## RESUMED ## AU: Search for updates
    [CallId = {C02E54E5-F5D9-49D3-B51C-79059CA2142F}]
    2006-02-17 11:18:30 1436 85c AU # 0 updates detected
    2006-02-17 11:18:30 1436 85c AU #########
    2006-02-17 11:18:30 1436 85c AU ## END ## AU: Search for updates [CallId
    = {C02E54E5-F5D9-49D3-B51C-79059CA2142F}]
    2006-02-17 11:18:30 1436 85c AU #############
    2006-02-17 11:18:30 1436 85c AU AU setting next detection timeout to
    2006-02-18 12:12:31
    2006-02-17 11:18:35 1436 85c Report REPORT EVENT:
    {2F9FA3B8-D751-4D29-A27D-09F41A8D66CA} 2006-02-17
    11:18:30-0300 1 147 101 {00000000-0000-0000-0000-000000000000} 0 0 AutomaticUpdates Success Software Synchronization Agent has finished detecting items.
    =================================================
     
    l_walker, Feb 17, 2006
    #1
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  2. l_walker

    l_walker Guest

    Come on folks,

    This is the first time I see this error related to Windows Update.
    Would somebody please help?

    Thanks in advance,
    l_walker.

     
    l_walker, Mar 4, 2006
    #2
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  3. Please (temporarily) change your AU options to prompt for both
    download and install.

    When you are prompted for download make a note of the downloads
    you are being offered. E.g. doubleclick on the AU icon in the notification
    area and use the Custom Install option to be shown the list.
    The update name may not be capturable. If you prefer you can use the
    Details link and then capture some title information from the page you
    are shown. E.g. in IE use View Source (Alt-V,c) and then do a find in
    Notepad (press F3) for title. Then select the whole Title tag.


    An alternative to this approach to documenting what you are seeing
    is to use the following GUIDs and searching for a file which contains
    them as doublebyte characters. E.g. I found some in
    %windir%\SoftwareDistribution\edb.txt
    However, to search for one I had to interleave spaces between the
    characters of a GUID and to capture their related information you would
    have to delete the same spaces (which are actually nulls BTW and just
    represented by spaces by Notepad).


    Is this your computer or your company's?
    If the latter see your administrator.
    The code apparently means that the account being used
    to do (whatever it's doing) is not sufficiently authorized
    to use WMI


    http://www.microsoft.com/technet/scriptcenter/resources/wmifaq.mspx

    (MSN search for
    0x80041003 site:microsoft.com
    )

    <quote>
    0x80041003 (WBEM_E_ACCESS_DENIED)
    This typically results when the process trying to access the namespace
    does not have the required WMI privileges. The account attempting remote
    access should be an administrator on the target computer; in addition,
    the account might need to have a specific privilege enabled.
    To troubleshoot this error, check the namespace security on the remote
    namespace to see the privileges enabled for the account.
    </quote>


    HTH

    Robert Aldwinckle
    ---
     
    Robert Aldwinckle, Mar 5, 2006
    #3
  4. l_walker

    l_walker Guest

    Robert,

    I solved the problem searching the net a lot to find out this...

    Just disabled "protect my product" in Norton Internet Security 2005.
    The curious thing is that I have two computers, and "protect my product" is
    active within NIS2005 in the other computer with no problems.

    I just thought I had to post in case others have the same problem.

    Thanks for the reply.
    Regards,
    l_walker.

     
    l_walker, Mar 28, 2006
    #4
  5. ....

    Norton strikes again...




    Thanks for the feedback.


    Robert
    ---
     
    Robert Aldwinckle, Mar 30, 2006
    #5
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