"0x80070002"

Discussion in 'Windows Update' started by HRAST, Jan 6, 2008.

  1. HRAST

    HRAST Guest

    Running windows 2000 SP4
    Keep getting error "0x80070002" after windows update is downloaded
    Tried few sugestions from windows help with no results.

    Any sugestions ??? Thanks for the help, Drazen
     
    HRAST, Jan 6, 2008
    #1
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  2. HRAST

    TaurArian Guest

    You receive a "0x80070002" or "0x80070003" error code after you download an update from
    Windows Update, from Microsoft Update, or from Windows Server Update Services
    http://support.microsoft.com/kb/910336

    When searching for available updates on the Update site, you see the 0x80070002 or
    0x80070003 error
    http://update.microsoft.com/windowsupdate/v6/showarticle.aspx?articleid=17&ln=en&IsMu=False


    --
    ====================================
    TaurArian [MVP] 2005-2008 - Australia
    ====================================
    How to ask a question: http://support.microsoft.com/kb/555375
    http://taurarian.mvps.org/index.htm
    Emails will not be acknowledged - please post to the newsgroup so all may benefit.


    | Running windows 2000 SP4
    | Keep getting error "0x80070002" after windows update is downloaded
    | Tried few sugestions from windows help with no results.
    |
    | Any sugestions ??? Thanks for the help, Drazen
    |
     
    TaurArian, Jan 6, 2008
    #2
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  3. HRAST

    Calven Guest

    This error is most likely caused by one of the following conditions:

    1. The Windows Update Temporary folder is corrupted.
    2. Windows Update Agent 3.0 is not installed properly.

    We can perform the following steps to troubleshoot this issue. After trying
    each suggestion, please go to the Windows Update site to check the result.
    Thanks for your cooperation.

    NOTE: Some third party programs can also affect the Windows Update service.
    If you are running any third party applications such as Spyblocker, Internet
    or web accelerators (programs designed to boost the speed of the Internet
    connection), security or anti-virus programs (Norton, McAfee, etc.), I
    recommend we temporarily disable or shut them down and then try accessing the
    Windows Update site later. Please be sure to enable them again after
    completing the update process.

    Suggestion 1: Clean up Windows Update temporary folder
    ===========================================
    1. Click Start, Run, type: cmd and press Enter. Please run the following
    command in the open window.

    Net stop WuAuServ

    2. Click Start, Run, type: %windir% and press Enter.
    3. In the open folder, rename the folder SoftwareDistribution to Sdold.
    4. Click Start, Run, type: cmd and press Enter. Please run the following
    command in the open window.

    Net start WuAuServ

    Suggestion 2: Reinstall Windows Update Agent 3.0
    ======================================
    1. Visit the following link and download Windows Update Agent 3.0 to the C:\
    (Choose Save, click My Computer on left panel, Click C:\, Click Open and
    Click Save)

    http://download.windowsupdate.com/W...one/7.0.6000.381/WindowsUpdateAgent30-x86.exe

    2. Click Start, Click Run and copy the following command to the panel:

    C:\WindowsUpdateAgent30-x86.exe /wuforce

    Note: There is a space between "C:\WindowsUpdateAgent30-x86.exe" and
    "/wuforce".

    Best Regards,

    Calven
     
    Calven, Jan 25, 2008
    #3
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