0x80072EE7 windows update error

Discussion in 'Windows Update' started by Minus273, Dec 17, 2007.

  1. Minus273

    Minus273 Guest

    Hi guys

    I get the error message 0x80072EE7 when I try to download updates.
    There are no IP addresses for microsoft in the HOSTS file although there is
    127.0.0.1 localhost in the file

    I hope you can help me
    --
    Today is the first day of the rest of your life!
     
    Minus273, Dec 17, 2007
    #1
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  2. Minus273

    TaurArian Guest

    This error code translates to ERROR_INTERNET_CANNOT_CONNECT. This could be caused by
    firewall software blocking the Windows Update Site.
    You may receive an "Error 0x80072EE2," "Error 0x80072EE7," "Error 0x80072EFD," "Error
    0x80072F76," or "Error 0x80072F78" error message when you try to use the Windows Update
    Web site or the Microsoft Update Web site
    http://support.microsoft.com/?kbid=836941

    When searching for available updates on the Update site, you see the 0x80072EE7 error
    http://update.microsoft.com/windowsupdate/v6/showarticle.aspx?articleid=22&ln=en&IsMu=False

    You may receive an error message when you search for available updates on the Windows
    Update Web site or on the Microsoft Update Web site
    http://support.microsoft.com/?kbid=883821



    --
    ====================================
    TaurArian [MVP] 2005-2008 - Australia
    ====================================
    How to ask a question: http://support.microsoft.com/kb/555375
    http://taurarian.mvps.org/index.htm
    Emails will not be acknowledged - please post to the newsgroup so all may benefit.


    "Minus273" <> wrote in message
    news:...
    | Hi guys
    |
    | I get the error message 0x80072EE7 when I try to download updates.
    | There are no IP addresses for microsoft in the HOSTS file although there is
    | 127.0.0.1 localhost in the file
    |
    | I hope you can help me
    | --
    | Today is the first day of the rest of your life!
     
    TaurArian, Dec 17, 2007
    #2
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  3. "Minus273" wrote:

    > Hi guys
    >
    > I get the error message 0x80072EE7 when I try to download updates.
    > There are no IP addresses for microsoft in the HOSTS file although there is
    > 127.0.0.1 localhost in the file
    >
    > I hope you can help me
    > --
    > Today is the first day of the rest of your life!
     
    window update, Dec 17, 2007
    #3
  4. Minus273

    Minus273 Guest

    Hi

    below did not help! What do i need to do now, or what other
    information do you need from me?
    --
    Today is the first day of the rest of your life!


    "TaurArian" wrote:

    > This error code translates to ERROR_INTERNET_CANNOT_CONNECT. This could be caused by
    > firewall software blocking the Windows Update Site.
    > You may receive an "Error 0x80072EE2," "Error 0x80072EE7," "Error 0x80072EFD," "Error
    > 0x80072F76," or "Error 0x80072F78" error message when you try to use the Windows Update
    > Web site or the Microsoft Update Web site
    > http://support.microsoft.com/?kbid=836941
    >
    > When searching for available updates on the Update site, you see the 0x80072EE7 error
    > http://update.microsoft.com/windowsupdate/v6/showarticle.aspx?articleid=22&ln=en&IsMu=False
    >
    > You may receive an error message when you search for available updates on the Windows
    > Update Web site or on the Microsoft Update Web site
    > http://support.microsoft.com/?kbid=883821
    >
    >
    >
    > --
    > ====================================
    > TaurArian [MVP] 2005-2008 - Australia
    > ====================================
    > How to ask a question: http://support.microsoft.com/kb/555375
    > http://taurarian.mvps.org/index.htm
    > Emails will not be acknowledged - please post to the newsgroup so all may benefit.
    >
    >
    > "Minus273" <> wrote in message
    > news:...
    > | Hi guys
    > |
    > | I get the error message 0x80072EE7 when I try to download updates.
    > | There are no IP addresses for microsoft in the HOSTS file although there is
    > | 127.0.0.1 localhost in the file
    > |
    > | I hope you can help me
    > | --
    > | Today is the first day of the rest of your life!
    >
    >
    >
     
    Minus273, Dec 17, 2007
    #4
  5. Minus273

    guzarva Guest

    "TaurArian" wrote:

    > This error code translates to ERROR_INTERNET_CANNOT_CONNECT. This could be caused by
    > firewall software blocking the Windows Update Site.
    > You may receive an "Error 0x80072EE2," "Error 0x80072EE7," "Error 0x80072EFD," "Error
    > 0x80072F76," or "Error 0x80072F78" error message when you try to use the Windows Update
    > Web site or the Microsoft Update Web site
    > http://support.microsoft.com/?kbid=836941
    >
    > When searching for available updates on the Update site, you see the 0x80072EE7 error
    > http://update.microsoft.com/windowsupdate/v6/showarticle.aspx?articleid=22&ln=en&IsMu=False
    >
    > You may receive an error message when you search for available updates on the Windows
    > Update Web site or on the Microsoft Update Web site
    > http://support.microsoft.com/?kbid=883821
    >
    >
    >
    > --
    > ====================================
    > TaurArian [MVP] 2005-2008 - Australia
    > ====================================
    > How to ask a question: http://support.microsoft.com/kb/555375
    > http://taurarian.mvps.org/index.htm
    > Emails will not be acknowledged - please post to the newsgroup so all may benefit.
    >
    >
    > "Minus273" <> wrote in message
    > news:...
    > | Hi guys
    > |
    > | I get the error message 0x80072EE7 when I try to download updates.
    > | There are no IP addresses for microsoft in the HOSTS file although there is
    > | 127.0.0.1 localhost in the file
    > |
    > | I hope you can help me
    > | --
    > | Today is the first day of the rest of your life!
    >
    >
    >
     
    guzarva, Dec 18, 2007
    #5
  6. Minus273

    michgal2k Guest

    download fixwareout -
    http://www.bleepingcomputer.com/files/lonny/Fixwareout.exe
    Note: You will need to run this tool while having an Internet Connection.
    The tool will download other files while running.
    Save it to your desktop and run it. Click Next, then Install, make sure "Run
    fixit" is checked and click Finish.
    The fix will begin; follow the prompts.
    If your firewall gives an alert, (because this tool will download an
    additional files from the internet), please don't let your firewall block it,
    but allow it instead.
    You will be asked to reboot your computer; please do so. Your system may
    take longer than usual to load; this is normal.
    Once the desktop loads a text file will open (report.txt).

    After that try the microsoft update - it worked great for me.
    If you think about it, let me know

    "Minus273" wrote:

    > Hi
    >
    > below did not help! What do i need to do now, or what other
    > information do you need from me?
    > --
    > Today is the first day of the rest of your life!
    >
    >
    > "TaurArian" wrote:
    >
    > > This error code translates to ERROR_INTERNET_CANNOT_CONNECT. This could be caused by
    > > firewall software blocking the Windows Update Site.
    > > You may receive an "Error 0x80072EE2," "Error 0x80072EE7," "Error 0x80072EFD," "Error
    > > 0x80072F76," or "Error 0x80072F78" error message when you try to use the Windows Update
    > > Web site or the Microsoft Update Web site
    > > http://support.microsoft.com/?kbid=836941
    > >
    > > When searching for available updates on the Update site, you see the 0x80072EE7 error
    > > http://update.microsoft.com/windowsupdate/v6/showarticle.aspx?articleid=22&ln=en&IsMu=False
    > >
    > > You may receive an error message when you search for available updates on the Windows
    > > Update Web site or on the Microsoft Update Web site
    > > http://support.microsoft.com/?kbid=883821
    > >
    > >
    > >
    > > --
    > > ====================================
    > > TaurArian [MVP] 2005-2008 - Australia
    > > ====================================
    > > How to ask a question: http://support.microsoft.com/kb/555375
    > > http://taurarian.mvps.org/index.htm
    > > Emails will not be acknowledged - please post to the newsgroup so all may benefit.
    > >
    > >
    > > "Minus273" <> wrote in message
    > > news:...
    > > | Hi guys
    > > |
    > > | I get the error message 0x80072EE7 when I try to download updates.
    > > | There are no IP addresses for microsoft in the HOSTS file although there is
    > > | 127.0.0.1 localhost in the file
    > > |
    > > | I hope you can help me
    > > | --
    > > | Today is the first day of the rest of your life!
    > >
    > >
    > >
     
    michgal2k, Dec 20, 2007
    #6
  7. Why are you recommending running a malware specific tool when you have
    no evidence that the OP's system is infected ?
    Just because your system was infected does not mean that others' systems
    are. Do you know the consequences of running Fixwareout on a CLEAN system ?
    If not, then please refrain from this type of post.
    If you do, then please present the evidence that the OPs system is infected.
    The error message involves a protocol talker. The cause can be related
    to a number of factors, it is *not* strictly related to malware.


    MowGreen [MVP 2003-2008]
    ===============
    *-343-* FDNY
    Never Forgotten
    ================


    michgal2k wrote:

    > download fixwareout -
    > http://www.bleepingcomputer.com/files/lonny/Fixwareout.exe

    <snipped>
    > "Minus273" wrote:
    >
    >
    >>Hi
    >>
    >> below did not help! What do i need to do now, or what other
    >>information do you need from me?
    >>--
    >>Today is the first day of the rest of your life!
    >>
    >>
    >>"TaurArian" wrote:
    >>
    >>
    >>>This error code translates to ERROR_INTERNET_CANNOT_CONNECT. This could be caused by
    >>>firewall software blocking the Windows Update Site.
    >>>You may receive an "Error 0x80072EE2," "Error 0x80072EE7," "Error 0x80072EFD," "Error
    >>>0x80072F76," or "Error 0x80072F78" error message when you try to use the Windows Update
    >>>Web site or the Microsoft Update Web site
    >>>http://support.microsoft.com/?kbid=836941
    >>>
    >>>When searching for available updates on the Update site, you see the 0x80072EE7 error
    >>>http://update.microsoft.com/windowsupdate/v6/showarticle.aspx?articleid=22&ln=en&IsMu=False
    >>>
    >>>You may receive an error message when you search for available updates on the Windows
    >>>Update Web site or on the Microsoft Update Web site
    >>>http://support.microsoft.com/?kbid=883821
    >>>
    >>>
    >>>
    >>>--
    >>>====================================
    >>>TaurArian [MVP] 2005-2008 - Australia
    >>>====================================
    >>>How to ask a question: http://support.microsoft.com/kb/555375
    >>>http://taurarian.mvps.org/index.htm
    >>>Emails will not be acknowledged - please post to the newsgroup so all may benefit.
    >>>
    >>>
    >>>"Minus273" <> wrote in message
    >>>news:...
    >>>| Hi guys
    >>>|
    >>>| I get the error message 0x80072EE7 when I try to download updates.
    >>>| There are no IP addresses for microsoft in the HOSTS file although there is
    >>>| 127.0.0.1 localhost in the file
    >>>|
    >>>| I hope you can help me
    >>>| --
    >>>| Today is the first day of the rest of your life!
    >>>
    >>>
    >>>
     
    MowGreen [MVP], Dec 20, 2007
    #7
  8. Minus273

    Minus273 Guest

    Below is the content of the Windowsupdate.log file - does this help to
    identify the issue, and what can I do to correct it?

    2007-12-21 00:32:34:734 3420 828 Misc =========== Logging initialized
    (build: 7.0.6000.381, tz: -0000) ===========
    2007-12-21 00:32:34:734 3420 828 Misc = Process: C:\Program Files\Internet
    Explorer\IEXPLORE.EXE
    2007-12-21 00:32:34:734 3420 828 Misc = Module:
    C:\WINDOWS\system32\wuapi.dll
    2007-12-21 00:32:34:734 3420 828 COMAPI ----------- COMAPI:
    IUpdateServiceManager::AddService -----------
    2007-12-21 00:32:34:734 3420 828 COMAPI - ServiceId =
    {7971f918-a847-4430-9279-4a52d1efe18d}
    2007-12-21 00:32:34:734 3420 828 COMAPI - AuthorizationCabPath =
    C:\WINDOWS\SoftwareDistribution\AuthCabs\muauth.cab
    2007-12-21 00:32:34:781 852 f00 Misc Validating signature for
    C:\WINDOWS\SoftwareDistribution\AuthCabs\Downloaded\7971f918-a847-4430-9279-4a52d1efe18d.auth.cab.temp\muauth.cab:
    2007-12-21 00:32:34:796 852 f00 Misc Microsoft signed: Yes
    2007-12-21 00:32:35:015 3788 f38 Misc =========== Logging initialized
    (build: 7.0.6000.381, tz: -0000) ===========
    2007-12-21 00:32:35:015 3788 f38 Misc = Process:
    C:\WINDOWS\system32\wuauclt.exe
    2007-12-21 00:32:35:015 3788 f38 Misc = Module:
    C:\WINDOWS\system32\wuaueng.dll
    2007-12-21 00:32:35:015 3788 f38 DtaStor Update service properties: service
    registered with AU is {7971F918-A847-4430-9279-4A52D1EFE18D}
    2007-12-21 00:32:35:046 3420 828 COMAPI - Added service, URL =
    http://update.microsoft.com/microsoftupdate/
    2007-12-21 00:32:35:046 3420 828 COMAPI ----------- COMAPI:
    IUpdateServiceManager::RegisterServiceWithAU -----------
    2007-12-21 00:32:35:046 3420 828 COMAPI - ServiceId =
    {7971f918-a847-4430-9279-4a52d1efe18d}
    2007-12-21 00:32:35:093 3420 828 Misc =========== Logging initialized
    (build: 7.0.6000.381, tz: -0000) ===========
    2007-12-21 00:32:35:093 3420 828 Misc = Process: C:\Program Files\Internet
    Explorer\IEXPLORE.EXE
    2007-12-21 00:32:35:093 3420 828 Misc = Module:
    C:\WINDOWS\system32\muweb.dll
    2007-12-21 00:32:35:093 3420 828 Misc Validating signature for
    C:\WINDOWS\SoftwareDistribution\WuRedir\9482F4B4-E343-43B6-B170-9A65BC822C77\wuredir.cab:
    2007-12-21 00:32:35:109 3420 828 Misc Microsoft signed: Yes
    2007-12-21 00:32:35:515 3420 828 Misc WARNING: DownloadFileInternal failed
    for http://download.windowsupdate.com/v7/windowsupdate/redir/wuredir.cab:
    error 0x80072ee7
    2007-12-21 00:32:35:515 3420 828 Misc Validating signature for
    C:\WINDOWS\SoftwareDistribution\WuRedir\9482F4B4-E343-43B6-B170-9A65BC822C77\wuredir.cab:
    2007-12-21 00:32:35:531 3420 828 Misc Microsoft signed: Yes
    2007-12-21 00:32:36:312 3420 828 Misc Validating signature for
    C:\WINDOWS\SoftwareDistribution\WuRedir\9482F4B4-E343-43B6-B170-9A65BC822C77\wuredir.cab:
    2007-12-21 00:32:36:328 3420 828 Misc Microsoft signed: Yes
    2007-12-21 00:32:36:359 3420 828 Misc Validating signature for
    C:\WINDOWS\SoftwareDistribution\WebSetup\wuident.cab:
    2007-12-21 00:32:36:375 3420 828 Misc Microsoft signed: Yes
    2007-12-21 00:32:36:843 3420 828 Misc Validating signature for
    C:\WINDOWS\SoftwareDistribution\WebSetup\wuident.cab:
    2007-12-21 00:32:36:843 3420 828 Misc Microsoft signed: Yes
    2007-12-21 00:32:37:250 3420 828 Misc WARNING: DownloadFileInternal failed
    for
    http://download.windowsupdate.com/v7/windowsupdate/a/selfupdate/WSUS3/x86/Other/wsus3setup.cab: error 0x80072ee7

    --


    "MowGreen [MVP]" wrote:

    > Why are you recommending running a malware specific tool when you have
    > no evidence that the OP's system is infected ?
    > Just because your system was infected does not mean that others' systems
    > are. Do you know the consequences of running Fixwareout on a CLEAN system ?
    > If not, then please refrain from this type of post.
    > If you do, then please present the evidence that the OPs system is infected.
    > The error message involves a protocol talker. The cause can be related
    > to a number of factors, it is *not* strictly related to malware.
    >
    >
    > MowGreen [MVP 2003-2008]
    > ===============
    > *-343-* FDNY
    > Never Forgotten
    > ================
    >
    >
    > michgal2k wrote:
    >
    > > download fixwareout -
    > > http://www.bleepingcomputer.com/files/lonny/Fixwareout.exe

    > <snipped>
    > > "Minus273" wrote:
    > >
    > >
    > >>Hi
    > >>
    > >> below did not help! What do i need to do now, or what other
    > >>information do you need from me?
    > >>--
    > >>Today is the first day of the rest of your life!
    > >>
    > >>
    > >>"TaurArian" wrote:
    > >>
    > >>
    > >>>This error code translates to ERROR_INTERNET_CANNOT_CONNECT. This could be caused by
    > >>>firewall software blocking the Windows Update Site.
    > >>>You may receive an "Error 0x80072EE2," "Error 0x80072EE7," "Error 0x80072EFD," "Error
    > >>>0x80072F76," or "Error 0x80072F78" error message when you try to use the Windows Update
    > >>>Web site or the Microsoft Update Web site
    > >>>http://support.microsoft.com/?kbid=836941
    > >>>
    > >>>When searching for available updates on the Update site, you see the 0x80072EE7 error
    > >>>http://update.microsoft.com/windowsupdate/v6/showarticle.aspx?articleid=22&ln=en&IsMu=False
    > >>>
    > >>>You may receive an error message when you search for available updates on the Windows
    > >>>Update Web site or on the Microsoft Update Web site
    > >>>http://support.microsoft.com/?kbid=883821
    > >>>
    > >>>
    > >>>
    > >>>--
    > >>>====================================
    > >>>TaurArian [MVP] 2005-2008 - Australia
    > >>>====================================
    > >>>How to ask a question: http://support.microsoft.com/kb/555375
    > >>>http://taurarian.mvps.org/index.htm
    > >>>Emails will not be acknowledged - please post to the newsgroup so all may benefit.
    > >>>
    > >>>
    > >>>"Minus273" <> wrote in message
    > >>>news:...
    > >>>| Hi guys
    > >>>|
    > >>>| I get the error message 0x80072EE7 when I try to download updates.
    > >>>| There are no IP addresses for microsoft in the HOSTS file although there is
    > >>>| 127.0.0.1 localhost in the file
    > >>>|
    > >>>| I hope you can help me
    > >>>| --
    > >>>| Today is the first day of the rest of your life!
    > >>>
    > >>>
    > >>>

    >
     
    Minus273, Dec 21, 2007
    #8
  9. Hang in there. As one can see, this is what is known as an 'emerging
    issue '.
    The section of the log posted doesn't show which version of Windows the
    system is running ... I'm guessing XP, right ?
    What is the installed antivirus/security software ?

    MowGreen [MVP 2003-2008]
    ===============
    *-343-* FDNY
    Never Forgotten
    ===============


    Minus273 wrote:

    > Below is the content of the Windowsupdate.log file - does this help to
    > identify the issue, and what can I do to correct it?
    >
    > 2007-12-21 00:32:34:734 3420 828 Misc =========== Logging initialized
    > (build: 7.0.6000.381, tz: -0000) ===========
    > 2007-12-21 00:32:34:734 3420 828 Misc = Process: C:\Program Files\Internet
    > Explorer\IEXPLORE.EXE
    > 2007-12-21 00:32:34:734 3420 828 Misc = Module:
    > C:\WINDOWS\system32\wuapi.dll
    > 2007-12-21 00:32:34:734 3420 828 COMAPI ----------- COMAPI:
    > IUpdateServiceManager::AddService -----------
    > 2007-12-21 00:32:34:734 3420 828 COMAPI - ServiceId =
    > {7971f918-a847-4430-9279-4a52d1efe18d}
    > 2007-12-21 00:32:34:734 3420 828 COMAPI - AuthorizationCabPath =
    > C:\WINDOWS\SoftwareDistribution\AuthCabs\muauth.cab
    > 2007-12-21 00:32:34:781 852 f00 Misc Validating signature for
    > C:\WINDOWS\SoftwareDistribution\AuthCabs\Downloaded\7971f918-a847-4430-9279-4a52d1efe18d.auth.cab.temp\muauth.cab:
    > 2007-12-21 00:32:34:796 852 f00 Misc Microsoft signed: Yes
    > 2007-12-21 00:32:35:015 3788 f38 Misc =========== Logging initialized
    > (build: 7.0.6000.381, tz: -0000) ===========
    > 2007-12-21 00:32:35:015 3788 f38 Misc = Process:
    > C:\WINDOWS\system32\wuauclt.exe
    > 2007-12-21 00:32:35:015 3788 f38 Misc = Module:
    > C:\WINDOWS\system32\wuaueng.dll
    > 2007-12-21 00:32:35:015 3788 f38 DtaStor Update service properties: service
    > registered with AU is {7971F918-A847-4430-9279-4A52D1EFE18D}
    > 2007-12-21 00:32:35:046 3420 828 COMAPI - Added service, URL =
    > http://update.microsoft.com/microsoftupdate/
    > 2007-12-21 00:32:35:046 3420 828 COMAPI ----------- COMAPI:
    > IUpdateServiceManager::RegisterServiceWithAU -----------
    > 2007-12-21 00:32:35:046 3420 828 COMAPI - ServiceId =
    > {7971f918-a847-4430-9279-4a52d1efe18d}
    > 2007-12-21 00:32:35:093 3420 828 Misc =========== Logging initialized
    > (build: 7.0.6000.381, tz: -0000) ===========
    > 2007-12-21 00:32:35:093 3420 828 Misc = Process: C:\Program Files\Internet
    > Explorer\IEXPLORE.EXE
    > 2007-12-21 00:32:35:093 3420 828 Misc = Module:
    > C:\WINDOWS\system32\muweb.dll
    > 2007-12-21 00:32:35:093 3420 828 Misc Validating signature for
    > C:\WINDOWS\SoftwareDistribution\WuRedir\9482F4B4-E343-43B6-B170-9A65BC822C77\wuredir.cab:
    > 2007-12-21 00:32:35:109 3420 828 Misc Microsoft signed: Yes
    > 2007-12-21 00:32:35:515 3420 828 Misc WARNING: DownloadFileInternal failed
    > for http://download.windowsupdate.com/v7/windowsupdate/redir/wuredir.cab:
    > error 0x80072ee7
    > 2007-12-21 00:32:35:515 3420 828 Misc Validating signature for
    > C:\WINDOWS\SoftwareDistribution\WuRedir\9482F4B4-E343-43B6-B170-9A65BC822C77\wuredir.cab:
    > 2007-12-21 00:32:35:531 3420 828 Misc Microsoft signed: Yes
    > 2007-12-21 00:32:36:312 3420 828 Misc Validating signature for
    > C:\WINDOWS\SoftwareDistribution\WuRedir\9482F4B4-E343-43B6-B170-9A65BC822C77\wuredir.cab:
    > 2007-12-21 00:32:36:328 3420 828 Misc Microsoft signed: Yes
    > 2007-12-21 00:32:36:359 3420 828 Misc Validating signature for
    > C:\WINDOWS\SoftwareDistribution\WebSetup\wuident.cab:
    > 2007-12-21 00:32:36:375 3420 828 Misc Microsoft signed: Yes
    > 2007-12-21 00:32:36:843 3420 828 Misc Validating signature for
    > C:\WINDOWS\SoftwareDistribution\WebSetup\wuident.cab:
    > 2007-12-21 00:32:36:843 3420 828 Misc Microsoft signed: Yes
    > 2007-12-21 00:32:37:250 3420 828 Misc WARNING: DownloadFileInternal failed
    > for
    > http://download.windowsupdate.com/v7/windowsupdate/a/selfupdate/WSUS3/x86/Other/wsus3setup.cab: error 0x80072ee7
    >
     
    MowGreen [MVP], Dec 21, 2007
    #9
  10. Minus273

    Minus273 Guest

    Hi - thanks for the help. I do have XP with SP2. I am running AVG free, and
    also have AVG antispyware, windows defender and Spybot S&D on the machine. I
    have never had any problems or conflicts with these



    "MowGreen [MVP]" wrote:

    > Hang in there. As one can see, this is what is known as an 'emerging
    > issue '.
    > The section of the log posted doesn't show which version of Windows the
    > system is running ... I'm guessing XP, right ?
    > What is the installed antivirus/security software ?
    >
    > MowGreen [MVP 2003-2008]
    > ===============
    > *-343-* FDNY
    > Never Forgotten
    > ===============
    >
    >
    > Minus273 wrote:
    >
    > > Below is the content of the Windowsupdate.log file - does this help to
    > > identify the issue, and what can I do to correct it?
    > >
    > > 2007-12-21 00:32:34:734 3420 828 Misc =========== Logging initialized
    > > (build: 7.0.6000.381, tz: -0000) ===========
    > > 2007-12-21 00:32:34:734 3420 828 Misc = Process: C:\Program Files\Internet
    > > Explorer\IEXPLORE.EXE
    > > 2007-12-21 00:32:34:734 3420 828 Misc = Module:
    > > C:\WINDOWS\system32\wuapi.dll
    > > 2007-12-21 00:32:34:734 3420 828 COMAPI ----------- COMAPI:
    > > IUpdateServiceManager::AddService -----------
    > > 2007-12-21 00:32:34:734 3420 828 COMAPI - ServiceId =
    > > {7971f918-a847-4430-9279-4a52d1efe18d}
    > > 2007-12-21 00:32:34:734 3420 828 COMAPI - AuthorizationCabPath =
    > > C:\WINDOWS\SoftwareDistribution\AuthCabs\muauth.cab
    > > 2007-12-21 00:32:34:781 852 f00 Misc Validating signature for
    > > C:\WINDOWS\SoftwareDistribution\AuthCabs\Downloaded\7971f918-a847-4430-9279-4a52d1efe18d.auth.cab.temp\muauth.cab:
    > > 2007-12-21 00:32:34:796 852 f00 Misc Microsoft signed: Yes
    > > 2007-12-21 00:32:35:015 3788 f38 Misc =========== Logging initialized
    > > (build: 7.0.6000.381, tz: -0000) ===========
    > > 2007-12-21 00:32:35:015 3788 f38 Misc = Process:
    > > C:\WINDOWS\system32\wuauclt.exe
    > > 2007-12-21 00:32:35:015 3788 f38 Misc = Module:
    > > C:\WINDOWS\system32\wuaueng.dll
    > > 2007-12-21 00:32:35:015 3788 f38 DtaStor Update service properties: service
    > > registered with AU is {7971F918-A847-4430-9279-4A52D1EFE18D}
    > > 2007-12-21 00:32:35:046 3420 828 COMAPI - Added service, URL =
    > > http://update.microsoft.com/microsoftupdate/
    > > 2007-12-21 00:32:35:046 3420 828 COMAPI ----------- COMAPI:
    > > IUpdateServiceManager::RegisterServiceWithAU -----------
    > > 2007-12-21 00:32:35:046 3420 828 COMAPI - ServiceId =
    > > {7971f918-a847-4430-9279-4a52d1efe18d}
    > > 2007-12-21 00:32:35:093 3420 828 Misc =========== Logging initialized
    > > (build: 7.0.6000.381, tz: -0000) ===========
    > > 2007-12-21 00:32:35:093 3420 828 Misc = Process: C:\Program Files\Internet
    > > Explorer\IEXPLORE.EXE
    > > 2007-12-21 00:32:35:093 3420 828 Misc = Module:
    > > C:\WINDOWS\system32\muweb.dll
    > > 2007-12-21 00:32:35:093 3420 828 Misc Validating signature for
    > > C:\WINDOWS\SoftwareDistribution\WuRedir\9482F4B4-E343-43B6-B170-9A65BC822C77\wuredir.cab:
    > > 2007-12-21 00:32:35:109 3420 828 Misc Microsoft signed: Yes
    > > 2007-12-21 00:32:35:515 3420 828 Misc WARNING: DownloadFileInternal failed
    > > for http://download.windowsupdate.com/v7/windowsupdate/redir/wuredir.cab:
    > > error 0x80072ee7
    > > 2007-12-21 00:32:35:515 3420 828 Misc Validating signature for
    > > C:\WINDOWS\SoftwareDistribution\WuRedir\9482F4B4-E343-43B6-B170-9A65BC822C77\wuredir.cab:
    > > 2007-12-21 00:32:35:531 3420 828 Misc Microsoft signed: Yes
    > > 2007-12-21 00:32:36:312 3420 828 Misc Validating signature for
    > > C:\WINDOWS\SoftwareDistribution\WuRedir\9482F4B4-E343-43B6-B170-9A65BC822C77\wuredir.cab:
    > > 2007-12-21 00:32:36:328 3420 828 Misc Microsoft signed: Yes
    > > 2007-12-21 00:32:36:359 3420 828 Misc Validating signature for
    > > C:\WINDOWS\SoftwareDistribution\WebSetup\wuident.cab:
    > > 2007-12-21 00:32:36:375 3420 828 Misc Microsoft signed: Yes
    > > 2007-12-21 00:32:36:843 3420 828 Misc Validating signature for
    > > C:\WINDOWS\SoftwareDistribution\WebSetup\wuident.cab:
    > > 2007-12-21 00:32:36:843 3420 828 Misc Microsoft signed: Yes
    > > 2007-12-21 00:32:37:250 3420 828 Misc WARNING: DownloadFileInternal failed
    > > for
    > > http://download.windowsupdate.com/v7/windowsupdate/a/selfupdate/WSUS3/x86/Other/wsus3setup.cab: error 0x80072ee7
    > >

    >
     
    Minus273, Dec 21, 2007
    #10
  11. I pinged someone at MS about this 'emerging issue' but have not heard
    back yet. If you'd care to, we can do some checking ourselves.
    What stands out in the log is this entry :

    2007-12-21 00:32:34:734 3420 828 COMAPI ----------- COMAPI:
    IUpdateServiceManager::AddService -----------

    I've not seen that in my log nor on others that have encountered the
    0x80072EE7 error.
    http://msdn2.microsoft.com/en-us/library/aa386819.aspx

    > The IUpdateServiceManager interface adds or removes the registration of the update service with
    > the Windows Update Agent or Automatic Updates.


    0x80072EE7 ERROR_INTERNET_NAME_NOT_RESOLVED

    I'm not sure if the issue lies with the redirect cabs on the system or
    from the update server.
    Suggest you download wsus3setup.cab from this link using Internet
    Explorer and save it to the Desktop :
    http://download.windowsupdate.com/v7/windowsupdate/a/selfupdate/WSUS3/x86/Other/wsus3setup.cab

    After the download completes, close IE.
    If there is a 3rd party compression tool installed, such as WinZip or
    7zip, you can use them to extract the contents of wsus3setup.cab to a
    new folder on the Desktop.
    IF not, then create a folder on the Desktop and name it wsus3setup
    Open the wsus3setup.cab on the Desktop and right click the two files
    contained therein, wsus3setup.cat and wsus3setup.inf, choose Extract,
    and extract them to the newly created wsus3setup folder
    Open the wsus3setup folder and *right* click wsus3setup.inf, choose
    Install.

    When the .inf file is installed, close any open windows and programs.
    Now try a manual visit to Microsoft Update.

    Did that resolve the issue ?

    MowGreen [MVP 2003-2008]
    ===============
    *-343-* FDNY
    Never Forgotten
    ===============



    Minus273 wrote:

    > Hi - thanks for the help. I do have XP with SP2. I am running AVG free, and
    > also have AVG antispyware, windows defender and Spybot S&D on the machine. I
    > have never had any problems or conflicts with these
    >
    >
    >
    > "MowGreen [MVP]" wrote:
    >
    >
    >>Hang in there. As one can see, this is what is known as an 'emerging
    >>issue '.
    >>The section of the log posted doesn't show which version of Windows the
    >>system is running ... I'm guessing XP, right ?
    >>What is the installed antivirus/security software ?
    >>
    >>MowGreen [MVP 2003-2008]
    >>===============
    >> *-343-* FDNY
    >>Never Forgotten
    >>===============
    >>
    >>
    >>Minus273 wrote:
    >>
    >>
    >>>Below is the content of the Windowsupdate.log file - does this help to
    >>>identify the issue, and what can I do to correct it?
    >>>
    >>>2007-12-21 00:32:34:734 3420 828 Misc =========== Logging initialized
    >>>(build: 7.0.6000.381, tz: -0000) ===========
    >>>2007-12-21 00:32:34:734 3420 828 Misc = Process: C:\Program Files\Internet
    >>>Explorer\IEXPLORE.EXE
    >>>2007-12-21 00:32:34:734 3420 828 Misc = Module:
    >>>C:\WINDOWS\system32\wuapi.dll
    >>>2007-12-21 00:32:34:734 3420 828 COMAPI ----------- COMAPI:
    >>>IUpdateServiceManager::AddService -----------
    >>>2007-12-21 00:32:34:734 3420 828 COMAPI - ServiceId =
    >>>{7971f918-a847-4430-9279-4a52d1efe18d}
    >>>2007-12-21 00:32:34:734 3420 828 COMAPI - AuthorizationCabPath =
    >>>C:\WINDOWS\SoftwareDistribution\AuthCabs\muauth.cab
    >>>2007-12-21 00:32:34:781 852 f00 Misc Validating signature for
    >>>C:\WINDOWS\SoftwareDistribution\AuthCabs\Downloaded\7971f918-a847-4430-9279-4a52d1efe18d.auth.cab.temp\muauth.cab:
    >>>2007-12-21 00:32:34:796 852 f00 Misc Microsoft signed: Yes
    >>>2007-12-21 00:32:35:015 3788 f38 Misc =========== Logging initialized
    >>>(build: 7.0.6000.381, tz: -0000) ===========
    >>>2007-12-21 00:32:35:015 3788 f38 Misc = Process:
    >>>C:\WINDOWS\system32\wuauclt.exe
    >>>2007-12-21 00:32:35:015 3788 f38 Misc = Module:
    >>>C:\WINDOWS\system32\wuaueng.dll
    >>>2007-12-21 00:32:35:015 3788 f38 DtaStor Update service properties: service
    >>>registered with AU is {7971F918-A847-4430-9279-4A52D1EFE18D}
    >>>2007-12-21 00:32:35:046 3420 828 COMAPI - Added service, URL =
    >>>http://update.microsoft.com/microsoftupdate/
    >>>2007-12-21 00:32:35:046 3420 828 COMAPI ----------- COMAPI:
    >>>IUpdateServiceManager::RegisterServiceWithAU -----------
    >>>2007-12-21 00:32:35:046 3420 828 COMAPI - ServiceId =
    >>>{7971f918-a847-4430-9279-4a52d1efe18d}
    >>>2007-12-21 00:32:35:093 3420 828 Misc =========== Logging initialized
    >>>(build: 7.0.6000.381, tz: -0000) ===========
    >>>2007-12-21 00:32:35:093 3420 828 Misc = Process: C:\Program Files\Internet
    >>>Explorer\IEXPLORE.EXE
    >>>2007-12-21 00:32:35:093 3420 828 Misc = Module:
    >>>C:\WINDOWS\system32\muweb.dll
    >>>2007-12-21 00:32:35:093 3420 828 Misc Validating signature for
    >>>C:\WINDOWS\SoftwareDistribution\WuRedir\9482F4B4-E343-43B6-B170-9A65BC822C77\wuredir.cab:
    >>>2007-12-21 00:32:35:109 3420 828 Misc Microsoft signed: Yes
    >>>2007-12-21 00:32:35:515 3420 828 Misc WARNING: DownloadFileInternal failed
    >>>for http://download.windowsupdate.com/v7/windowsupdate/redir/wuredir.cab:
    >>>error 0x80072ee7
    >>>2007-12-21 00:32:35:515 3420 828 Misc Validating signature for
    >>>C:\WINDOWS\SoftwareDistribution\WuRedir\9482F4B4-E343-43B6-B170-9A65BC822C77\wuredir.cab:
    >>>2007-12-21 00:32:35:531 3420 828 Misc Microsoft signed: Yes
    >>>2007-12-21 00:32:36:312 3420 828 Misc Validating signature for
    >>>C:\WINDOWS\SoftwareDistribution\WuRedir\9482F4B4-E343-43B6-B170-9A65BC822C77\wuredir.cab:
    >>>2007-12-21 00:32:36:328 3420 828 Misc Microsoft signed: Yes
    >>>2007-12-21 00:32:36:359 3420 828 Misc Validating signature for
    >>>C:\WINDOWS\SoftwareDistribution\WebSetup\wuident.cab:
    >>>2007-12-21 00:32:36:375 3420 828 Misc Microsoft signed: Yes
    >>>2007-12-21 00:32:36:843 3420 828 Misc Validating signature for
    >>>C:\WINDOWS\SoftwareDistribution\WebSetup\wuident.cab:
    >>>2007-12-21 00:32:36:843 3420 828 Misc Microsoft signed: Yes
    >>>2007-12-21 00:32:37:250 3420 828 Misc WARNING: DownloadFileInternal failed
    >>>for
    >>>http://download.windowsupdate.com/v7/windowsupdate/a/selfupdate/WSUS3/x86/Other/wsus3setup.cab: error 0x80072ee7
    >>>

    >>
     
    MowGreen [MVP], Dec 21, 2007
    #11
  12. Forget the previous instructions. Instead, open a Command Prompt from
    Start > Run > type in

    cmd
    Click OK or press Enter

    At the prompt type these commands in, *press Enter after each one*
    [NOTE the space after the g]

    ipconfig /flushdns
    exit

    Now see if the system can access the update site

    MowGreen [MVP 2003-2008]
    ===============
    *-343-* FDNY
    Never Forgotten
    ===============



    >
    >
    >
    > Minus273 wrote:
    >
    >> Hi - thanks for the help. I do have XP with SP2. I am running AVG
    >> free, and also have AVG antispyware, windows defender and Spybot S&D
    >> on the machine. I have never had any problems or conflicts with these
    >>
    >>
    >>
    >> "MowGreen [MVP]" wrote:
    >>
    >>
    >>> Hang in there. As one can see, this is what is known as an 'emerging
    >>> issue '.
    >>> The section of the log posted doesn't show which version of Windows
    >>> the system is running ... I'm guessing XP, right ?
    >>> What is the installed antivirus/security software ?
    >>>
    >>> MowGreen [MVP 2003-2008]
    >>> ===============
    >>> *-343-* FDNY
    >>> Never Forgotten
    >>> ===============
    >>>
    >>>
    >>> Minus273 wrote:
    >>>
    >>>
    >>>> Below is the content of the Windowsupdate.log file - does this help
    >>>> to identify the issue, and what can I do to correct it?
    >>>>
    >>>> 2007-12-21 00:32:34:734 3420 828 Misc ===========
    >>>> Logging initialized (build: 7.0.6000.381, tz: -0000) ===========
    >>>> 2007-12-21 00:32:34:734 3420 828 Misc = Process:
    >>>> C:\Program Files\Internet Explorer\IEXPLORE.EXE
    >>>> 2007-12-21 00:32:34:734 3420 828 Misc = Module:
    >>>> C:\WINDOWS\system32\wuapi.dll
    >>>> 2007-12-21 00:32:34:734 3420 828 COMAPI -----------
    >>>> COMAPI: IUpdateServiceManager::AddService -----------
    >>>> 2007-12-21 00:32:34:734 3420 828 COMAPI - ServiceId
    >>>> = {7971f918-a847-4430-9279-4a52d1efe18d}
    >>>> 2007-12-21 00:32:34:734 3420 828 COMAPI -
    >>>> AuthorizationCabPath =
    >>>> C:\WINDOWS\SoftwareDistribution\AuthCabs\muauth.cab
    >>>> 2007-12-21 00:32:34:781 852 f00 Misc Validating
    >>>> signature for
    >>>> C:\WINDOWS\SoftwareDistribution\AuthCabs\Downloaded\7971f918-a847-4430-9279-4a52d1efe18d.auth.cab.temp\muauth.cab:
    >>>>
    >>>> 2007-12-21 00:32:34:796 852 f00 Misc Microsoft
    >>>> signed: Yes
    >>>> 2007-12-21 00:32:35:015 3788 f38 Misc ===========
    >>>> Logging initialized (build: 7.0.6000.381, tz: -0000) ===========
    >>>> 2007-12-21 00:32:35:015 3788 f38 Misc = Process:
    >>>> C:\WINDOWS\system32\wuauclt.exe
    >>>> 2007-12-21 00:32:35:015 3788 f38 Misc = Module:
    >>>> C:\WINDOWS\system32\wuaueng.dll
    >>>> 2007-12-21 00:32:35:015 3788 f38 DtaStor Update
    >>>> service properties: service registered with AU is
    >>>> {7971F918-A847-4430-9279-4A52D1EFE18D}
    >>>> 2007-12-21 00:32:35:046 3420 828 COMAPI - Added
    >>>> service, URL = http://update.microsoft.com/microsoftupdate/
    >>>> 2007-12-21 00:32:35:046 3420 828 COMAPI -----------
    >>>> COMAPI: IUpdateServiceManager::RegisterServiceWithAU -----------
    >>>> 2007-12-21 00:32:35:046 3420 828 COMAPI - ServiceId
    >>>> = {7971f918-a847-4430-9279-4a52d1efe18d}
    >>>> 2007-12-21 00:32:35:093 3420 828 Misc ===========
    >>>> Logging initialized (build: 7.0.6000.381, tz: -0000) ===========
    >>>> 2007-12-21 00:32:35:093 3420 828 Misc = Process:
    >>>> C:\Program Files\Internet Explorer\IEXPLORE.EXE
    >>>> 2007-12-21 00:32:35:093 3420 828 Misc = Module:
    >>>> C:\WINDOWS\system32\muweb.dll
    >>>> 2007-12-21 00:32:35:093 3420 828 Misc Validating
    >>>> signature for
    >>>> C:\WINDOWS\SoftwareDistribution\WuRedir\9482F4B4-E343-43B6-B170-9A65BC822C77\wuredir.cab:
    >>>>
    >>>> 2007-12-21 00:32:35:109 3420 828 Misc Microsoft
    >>>> signed: Yes
    >>>> 2007-12-21 00:32:35:515 3420 828 Misc WARNING:
    >>>> DownloadFileInternal failed for
    >>>> http://download.windowsupdate.com/v7/windowsupdate/redir/wuredir.cab:
    >>>> error 0x80072ee7
    >>>> 2007-12-21 00:32:35:515 3420 828 Misc Validating
    >>>> signature for
    >>>> C:\WINDOWS\SoftwareDistribution\WuRedir\9482F4B4-E343-43B6-B170-9A65BC822C77\wuredir.cab:
    >>>>
    >>>> 2007-12-21 00:32:35:531 3420 828 Misc Microsoft
    >>>> signed: Yes
    >>>> 2007-12-21 00:32:36:312 3420 828 Misc Validating
    >>>> signature for
    >>>> C:\WINDOWS\SoftwareDistribution\WuRedir\9482F4B4-E343-43B6-B170-9A65BC822C77\wuredir.cab:
    >>>>
    >>>> 2007-12-21 00:32:36:328 3420 828 Misc Microsoft
    >>>> signed: Yes
    >>>> 2007-12-21 00:32:36:359 3420 828 Misc Validating
    >>>> signature for C:\WINDOWS\SoftwareDistribution\WebSetup\wuident.cab:
    >>>> 2007-12-21 00:32:36:375 3420 828 Misc Microsoft
    >>>> signed: Yes
    >>>> 2007-12-21 00:32:36:843 3420 828 Misc Validating
    >>>> signature for C:\WINDOWS\SoftwareDistribution\WebSetup\wuident.cab:
    >>>> 2007-12-21 00:32:36:843 3420 828 Misc Microsoft
    >>>> signed: Yes
    >>>> 2007-12-21 00:32:37:250 3420 828 Misc WARNING:
    >>>> DownloadFileInternal failed for
    >>>> http://download.windowsupdate.com/v7/windowsupdate/a/selfupdate/WSUS3/x86/Other/wsus3setup.cab:
    >>>> error 0x80072ee7
    >>>>
    >>>
     
    MowGreen [MVP], Dec 22, 2007
    #12
  13. Minus273

    Minus273 Guest

    Sorry - below did not help, I still get the same error message
    --


    "MowGreen [MVP]" wrote:

    > Forget the previous instructions. Instead, open a Command Prompt from
    > Start > Run > type in
    >
    > cmd
    > Click OK or press Enter
    >
    > At the prompt type these commands in, *press Enter after each one*
    > [NOTE the space after the g]
    >
    > ipconfig /flushdns
    > exit
    >
    > Now see if the system can access the update site
    >
    > MowGreen [MVP 2003-2008]
    > ===============
    > *-343-* FDNY
    > Never Forgotten
    > ===============
    >
    >
    >
    > >
    > >
    > >
    > > Minus273 wrote:
    > >
    > >> Hi - thanks for the help. I do have XP with SP2. I am running AVG
    > >> free, and also have AVG antispyware, windows defender and Spybot S&D
    > >> on the machine. I have never had any problems or conflicts with these
    > >>
    > >>
    > >>
    > >> "MowGreen [MVP]" wrote:
    > >>
    > >>
    > >>> Hang in there. As one can see, this is what is known as an 'emerging
    > >>> issue '.
    > >>> The section of the log posted doesn't show which version of Windows
    > >>> the system is running ... I'm guessing XP, right ?
    > >>> What is the installed antivirus/security software ?
    > >>>
    > >>> MowGreen [MVP 2003-2008]
    > >>> ===============
    > >>> *-343-* FDNY
    > >>> Never Forgotten
    > >>> ===============
    > >>>
    > >>>
    > >>> Minus273 wrote:
    > >>>
    > >>>
    > >>>> Below is the content of the Windowsupdate.log file - does this help
    > >>>> to identify the issue, and what can I do to correct it?
    > >>>>
    > >>>> 2007-12-21 00:32:34:734 3420 828 Misc ===========
    > >>>> Logging initialized (build: 7.0.6000.381, tz: -0000) ===========
    > >>>> 2007-12-21 00:32:34:734 3420 828 Misc = Process:
    > >>>> C:\Program Files\Internet Explorer\IEXPLORE.EXE
    > >>>> 2007-12-21 00:32:34:734 3420 828 Misc = Module:
    > >>>> C:\WINDOWS\system32\wuapi.dll
    > >>>> 2007-12-21 00:32:34:734 3420 828 COMAPI -----------
    > >>>> COMAPI: IUpdateServiceManager::AddService -----------
    > >>>> 2007-12-21 00:32:34:734 3420 828 COMAPI - ServiceId
    > >>>> = {7971f918-a847-4430-9279-4a52d1efe18d}
    > >>>> 2007-12-21 00:32:34:734 3420 828 COMAPI -
    > >>>> AuthorizationCabPath =
    > >>>> C:\WINDOWS\SoftwareDistribution\AuthCabs\muauth.cab
    > >>>> 2007-12-21 00:32:34:781 852 f00 Misc Validating
    > >>>> signature for
    > >>>> C:\WINDOWS\SoftwareDistribution\AuthCabs\Downloaded\7971f918-a847-4430-9279-4a52d1efe18d.auth.cab.temp\muauth.cab:
    > >>>>
    > >>>> 2007-12-21 00:32:34:796 852 f00 Misc Microsoft
    > >>>> signed: Yes
    > >>>> 2007-12-21 00:32:35:015 3788 f38 Misc ===========
    > >>>> Logging initialized (build: 7.0.6000.381, tz: -0000) ===========
    > >>>> 2007-12-21 00:32:35:015 3788 f38 Misc = Process:
    > >>>> C:\WINDOWS\system32\wuauclt.exe
    > >>>> 2007-12-21 00:32:35:015 3788 f38 Misc = Module:
    > >>>> C:\WINDOWS\system32\wuaueng.dll
    > >>>> 2007-12-21 00:32:35:015 3788 f38 DtaStor Update
    > >>>> service properties: service registered with AU is
    > >>>> {7971F918-A847-4430-9279-4A52D1EFE18D}
    > >>>> 2007-12-21 00:32:35:046 3420 828 COMAPI - Added
    > >>>> service, URL = http://update.microsoft.com/microsoftupdate/
    > >>>> 2007-12-21 00:32:35:046 3420 828 COMAPI -----------
    > >>>> COMAPI: IUpdateServiceManager::RegisterServiceWithAU -----------
    > >>>> 2007-12-21 00:32:35:046 3420 828 COMAPI - ServiceId
    > >>>> = {7971f918-a847-4430-9279-4a52d1efe18d}
    > >>>> 2007-12-21 00:32:35:093 3420 828 Misc ===========
    > >>>> Logging initialized (build: 7.0.6000.381, tz: -0000) ===========
    > >>>> 2007-12-21 00:32:35:093 3420 828 Misc = Process:
    > >>>> C:\Program Files\Internet Explorer\IEXPLORE.EXE
    > >>>> 2007-12-21 00:32:35:093 3420 828 Misc = Module:
    > >>>> C:\WINDOWS\system32\muweb.dll
    > >>>> 2007-12-21 00:32:35:093 3420 828 Misc Validating
    > >>>> signature for
    > >>>> C:\WINDOWS\SoftwareDistribution\WuRedir\9482F4B4-E343-43B6-B170-9A65BC822C77\wuredir.cab:
    > >>>>
    > >>>> 2007-12-21 00:32:35:109 3420 828 Misc Microsoft
    > >>>> signed: Yes
    > >>>> 2007-12-21 00:32:35:515 3420 828 Misc WARNING:
    > >>>> DownloadFileInternal failed for
    > >>>> http://download.windowsupdate.com/v7/windowsupdate/redir/wuredir.cab:
    > >>>> error 0x80072ee7
    > >>>> 2007-12-21 00:32:35:515 3420 828 Misc Validating
    > >>>> signature for
    > >>>> C:\WINDOWS\SoftwareDistribution\WuRedir\9482F4B4-E343-43B6-B170-9A65BC822C77\wuredir.cab:
    > >>>>
    > >>>> 2007-12-21 00:32:35:531 3420 828 Misc Microsoft
    > >>>> signed: Yes
    > >>>> 2007-12-21 00:32:36:312 3420 828 Misc Validating
    > >>>> signature for
    > >>>> C:\WINDOWS\SoftwareDistribution\WuRedir\9482F4B4-E343-43B6-B170-9A65BC822C77\wuredir.cab:
    > >>>>
    > >>>> 2007-12-21 00:32:36:328 3420 828 Misc Microsoft
    > >>>> signed: Yes
    > >>>> 2007-12-21 00:32:36:359 3420 828 Misc Validating
    > >>>> signature for C:\WINDOWS\SoftwareDistribution\WebSetup\wuident.cab:
    > >>>> 2007-12-21 00:32:36:375 3420 828 Misc Microsoft
    > >>>> signed: Yes
    > >>>> 2007-12-21 00:32:36:843 3420 828 Misc Validating
    > >>>> signature for C:\WINDOWS\SoftwareDistribution\WebSetup\wuident.cab:
    > >>>> 2007-12-21 00:32:36:843 3420 828 Misc Microsoft
    > >>>> signed: Yes
    > >>>> 2007-12-21 00:32:37:250 3420 828 Misc WARNING:
    > >>>> DownloadFileInternal failed for
    > >>>> http://download.windowsupdate.com/v7/windowsupdate/a/selfupdate/WSUS3/x86/Other/wsus3setup.cab:
    > >>>> error 0x80072ee7
    > >>>>
    > >>>

    >
     
    Minus273, Dec 23, 2007
    #13
  14. Nothing to be sorry about, you didn't create this issue <w>
    Let's give this a shot ...
    show hidden files, folders, and system files:
    http://www.bleepingcomputer.com/tutorials/tutorial62.html#winxp

    Using Windows Explorer, navigate to
    WINDOWS\SoftwareDistribution\WuRedir

    Open the WuRedir subfolder. How many folders are in there ?
    I'm hoping 2 ...
    Now open the folders and check the Created and Modified Dates of the
    wuredir.xml files by right clicking them and choosing Properties.

    Please post back with the Created and Modified dates and how many
    folders are present in WuRedir.

    I think the issue is that the update server is checking the validity of
    the wuredir and wsus3setup.cabs and for some reason, the system is not
    sending a response to back to the update server. The update server than
    appears to be attempting to download the .cabs to the system but fails
    to do so due to the 0x80072EE7 error.

    BTW, who is your ISP ?


    MowGreen [MVP 2003-2008]
    ===============
    *-343-* FDNY
    Never Forgotten
    ===============



    Minus273 wrote:

    > Sorry - below did not help, I still get the same error message
     
    MowGreen [MVP], Dec 23, 2007
    #14
  15. Minus273

    Minus273 Guest

    Thanks again
    There are two folders in the subfolder

    1. 7971F918-A847-4430-9279-4A52D1EFE18D dated 21/12/2007
    Inside are two WINZIP files and the XML file.
    XML file says created, modified and accessed 21 March 2007 at 12:48:42

    2. 9482F4B4-E343-43B6-B170-9A65BC822C77 dated 25/12/2007
    Inside is one WINZIP file and the XML file
    XML file says created, modified and accessed 21 March 2007 at 12:48:26

    ISP is through Pipex

    Have a good Christmas

    "MowGreen [MVP]" wrote:

    > Nothing to be sorry about, you didn't create this issue <w>
    > Let's give this a shot ...
    > show hidden files, folders, and system files:
    > http://www.bleepingcomputer.com/tutorials/tutorial62.html#winxp
    >
    > Using Windows Explorer, navigate to
    > WINDOWS\SoftwareDistribution\WuRedir
    >
    > Open the WuRedir subfolder. How many folders are in there ?
    > I'm hoping 2 ...
    > Now open the folders and check the Created and Modified Dates of the
    > wuredir.xml files by right clicking them and choosing Properties.
    >
    > Please post back with the Created and Modified dates and how many
    > folders are present in WuRedir.
    >
    > I think the issue is that the update server is checking the validity of
    > the wuredir and wsus3setup.cabs and for some reason, the system is not
    > sending a response to back to the update server. The update server than
    > appears to be attempting to download the .cabs to the system but fails
    > to do so due to the 0x80072EE7 error.
    >
    > BTW, who is your ISP ?
    >
    >
    > MowGreen [MVP 2003-2008]
    > ===============
    > *-343-* FDNY
    > Never Forgotten
    > ===============
    >
    >
    >
    > Minus273 wrote:
    >
    > > Sorry - below did not help, I still get the same error message

    >
     
    Minus273, Dec 25, 2007
    #15
  16. >> 1. 7971F918-A847-4430-9279-4A52D1EFE18D dated 21/12/2007
    >> Inside are two WINZIP files and the XML file.


    The 2 folders inside of 7971F918-A847-4430-9279-4A52D1EFE18D ... are
    their extensions .cab or .zip ?
    Same question for 9482F4B4-E343-43B6-B170-9A65BC822C77 ... is the
    folder's extension .cab or .zip ?

    Is this XP Home or Pro ?

    MowGreen [MVP 2003-2008]
    ===============
    *-343-* FDNY
    Never Forgotten
    ===============



    Minus273 wrote:

    > Thanks again
    > There are two folders in the subfolder
    >
    > 1. 7971F918-A847-4430-9279-4A52D1EFE18D dated 21/12/2007
    > Inside are two WINZIP files and the XML file.
    > XML file says created, modified and accessed 21 March 2007 at 12:48:42
    >
    > 2. 9482F4B4-E343-43B6-B170-9A65BC822C77 dated 25/12/2007
    > Inside is one WINZIP file and the XML file
    > XML file says created, modified and accessed 21 March 2007 at 12:48:26
    >
    > ISP is through Pipex
    >
    > Have a good Christmas
    >
    > "MowGreen [MVP]" wrote:
    >
    >
    >>Nothing to be sorry about, you didn't create this issue <w>
    >>Let's give this a shot ...
    >>show hidden files, folders, and system files:
    >>http://www.bleepingcomputer.com/tutorials/tutorial62.html#winxp
    >>
    >>Using Windows Explorer, navigate to
    >>WINDOWS\SoftwareDistribution\WuRedir
    >>
    >>Open the WuRedir subfolder. How many folders are in there ?
    >>I'm hoping 2 ...
    >>Now open the folders and check the Created and Modified Dates of the
    >>wuredir.xml files by right clicking them and choosing Properties.
    >>
    >>Please post back with the Created and Modified dates and how many
    >>folders are present in WuRedir.
    >>
    >>I think the issue is that the update server is checking the validity of
    >>the wuredir and wsus3setup.cabs and for some reason, the system is not
    >>sending a response to back to the update server. The update server than
    >>appears to be attempting to download the .cabs to the system but fails
    >>to do so due to the 0x80072EE7 error.
    >>
    >>BTW, who is your ISP ?
    >>
    >>
    >>MowGreen [MVP 2003-2008]
    >>===============
    >> *-343-* FDNY
    >>Never Forgotten
    >>===============
    >>
    >>
    >>
    >>Minus273 wrote:
    >>
    >>
    >>>Sorry - below did not help, I still get the same error message

    >>
     
    MowGreen [MVP], Dec 26, 2007
    #16
  17. Minus273

    Minus273 Guest

    Hi

    XP Home

    Curious result. Using DOS command prompt the result is they have a .cab
    extension. Using windows explorer i get the following results

    7971F918-A847-4430-9279-4A52D1EFE18D

    muredir is a winzip file created 28 March 2007 at 23:08. Modified 11 June
    2007 at 18:06. Accessed 11 Jun 2007 at 17:55. Properties show it as a
    WinZip file that is 9.75 kb

    wuredir is a winzip file created 24 October 2007 at 11:52. Modified 11 June
    20077 at 18:06. Accessed 24 Octover 2007 at 11:52. Properties show it as a
    WinZip file that is 9.70 kb

    9482F4B4-E343-43B6-B170-9A65BC822C77

    wuredir is a winzip file created 28 March 2007 at 23:08. Modified 25
    December 2007 at 22:11. Accessed 25 December 2007 at 13:50. Properties
    shows it as a winzip file that is 9.8 kb




    --
    Today is the first day of the rest of your life!


    "MowGreen [MVP]" wrote:

    > >> 1. 7971F918-A847-4430-9279-4A52D1EFE18D dated 21/12/2007
    > >> Inside are two WINZIP files and the XML file.

    >
    > The 2 folders inside of 7971F918-A847-4430-9279-4A52D1EFE18D ... are
    > their extensions .cab or .zip ?
    > Same question for 9482F4B4-E343-43B6-B170-9A65BC822C77 ... is the
    > folder's extension .cab or .zip ?
    >
    > Is this XP Home or Pro ?
    >
    > MowGreen [MVP 2003-2008]
    > ===============
    > *-343-* FDNY
    > Never Forgotten
    > ===============
    >
    >
    >
    > Minus273 wrote:
    >
    > > Thanks again
    > > There are two folders in the subfolder
    > >
    > > 1. 7971F918-A847-4430-9279-4A52D1EFE18D dated 21/12/2007
    > > Inside are two WINZIP files and the XML file.
    > > XML file says created, modified and accessed 21 March 2007 at 12:48:42
    > >
    > > 2. 9482F4B4-E343-43B6-B170-9A65BC822C77 dated 25/12/2007
    > > Inside is one WINZIP file and the XML file
    > > XML file says created, modified and accessed 21 March 2007 at 12:48:26
    > >
    > > ISP is through Pipex
    > >
    > > Have a good Christmas
    > >
    > > "MowGreen [MVP]" wrote:
    > >
    > >
    > >>Nothing to be sorry about, you didn't create this issue <w>
    > >>Let's give this a shot ...
    > >>show hidden files, folders, and system files:
    > >>http://www.bleepingcomputer.com/tutorials/tutorial62.html#winxp
    > >>
    > >>Using Windows Explorer, navigate to
    > >>WINDOWS\SoftwareDistribution\WuRedir
    > >>
    > >>Open the WuRedir subfolder. How many folders are in there ?
    > >>I'm hoping 2 ...
    > >>Now open the folders and check the Created and Modified Dates of the
    > >>wuredir.xml files by right clicking them and choosing Properties.
    > >>
    > >>Please post back with the Created and Modified dates and how many
    > >>folders are present in WuRedir.
    > >>
    > >>I think the issue is that the update server is checking the validity of
    > >>the wuredir and wsus3setup.cabs and for some reason, the system is not
    > >>sending a response to back to the update server. The update server than
    > >>appears to be attempting to download the .cabs to the system but fails
    > >>to do so due to the 0x80072EE7 error.
    > >>
    > >>BTW, who is your ISP ?
    > >>
    > >>
    > >>MowGreen [MVP 2003-2008]
    > >>===============
    > >> *-343-* FDNY
    > >>Never Forgotten
    > >>===============
    > >>
    > >>
    > >>
    > >>Minus273 wrote:
    > >>
    > >>
    > >>>Sorry - below did not help, I still get the same error message
    > >>

    >
     
    Minus273, Dec 26, 2007
    #17
  18. Which version of IE is installed [IE 6 or 7] and which firewall is being
    used ?

    In WINDOWS\SoftwareDistribution\SelfUpdate\Default is a copy of
    wsus3setup.inf
    What is the Created Date of wsus3setup.inf ?

    In WINDOWS\SoftwareDistribution\WebSetup is another instance of
    wsus3setup.inf
    What is it's Created Date ?


    MowGreen [MVP 2003-2008]
    ===============
    *-343-* FDNY
    Never Forgotten
    ===============


    Minus273 wrote:

    > Hi
    >
    > XP Home
    >
    > Curious result. Using DOS command prompt the result is they have a .cab
    > extension. Using windows explorer i get the following results
    >
    > 7971F918-A847-4430-9279-4A52D1EFE18D
    >
    > muredir is a winzip file created 28 March 2007 at 23:08. Modified 11 June
    > 2007 at 18:06. Accessed 11 Jun 2007 at 17:55. Properties show it as a
    > WinZip file that is 9.75 kb
    >
    > wuredir is a winzip file created 24 October 2007 at 11:52. Modified 11 June
    > 20077 at 18:06. Accessed 24 Octover 2007 at 11:52. Properties show it as a
    > WinZip file that is 9.70 kb
    >
    > 9482F4B4-E343-43B6-B170-9A65BC822C77
    >
    > wuredir is a winzip file created 28 March 2007 at 23:08. Modified 25
    > December 2007 at 22:11. Accessed 25 December 2007 at 13:50. Properties
    > shows it as a winzip file that is 9.8 kb
    >
    >
    >
    >
     
    MowGreen [MVP], Dec 28, 2007
    #18
  19. Minus273

    Minus273 Guest

    IE 7 and I am using Windows Firewall

    WINDOWS\SoftwareDistribution\SelfUpdate\Default\wsus3setup.inf was created
    on 30/07/2007 at 19:23

    WINDOWS\SoftwareDistribution\WebSetup\wsus3setup.inf was created on
    30/07/2007 at 19:23

    Both versions are 13kb in size


    "MowGreen [MVP]" wrote:

    > Which version of IE is installed [IE 6 or 7] and which firewall is being
    > used ?
    >
    > In WINDOWS\SoftwareDistribution\SelfUpdate\Default is a copy of
    > wsus3setup.inf
    > What is the Created Date of wsus3setup.inf ?
    >
    > In WINDOWS\SoftwareDistribution\WebSetup is another instance of
    > wsus3setup.inf
    > What is it's Created Date ?
    >
    >
    > MowGreen [MVP 2003-2008]
    > ===============
    > *-343-* FDNY
    > Never Forgotten
    > ===============
    >
    >
    > Minus273 wrote:
    >
    > > Hi
    > >
    > > XP Home
    > >
    > > Curious result. Using DOS command prompt the result is they have a .cab
    > > extension. Using windows explorer i get the following results
    > >
    > > 7971F918-A847-4430-9279-4A52D1EFE18D
    > >
    > > muredir is a winzip file created 28 March 2007 at 23:08. Modified 11 June
    > > 2007 at 18:06. Accessed 11 Jun 2007 at 17:55. Properties show it as a
    > > WinZip file that is 9.75 kb
    > >
    > > wuredir is a winzip file created 24 October 2007 at 11:52. Modified 11 June
    > > 20077 at 18:06. Accessed 24 Octover 2007 at 11:52. Properties show it as a
    > > WinZip file that is 9.70 kb
    > >
    > > 9482F4B4-E343-43B6-B170-9A65BC822C77
    > >
    > > wuredir is a winzip file created 28 March 2007 at 23:08. Modified 25
    > > December 2007 at 22:11. Accessed 25 December 2007 at 13:50. Properties
    > > shows it as a winzip file that is 9.8 kb
    > >
    > >
    > >
    > >

    >
     
    Minus273, Dec 29, 2007
    #19
  20. Much thanks for sticking with this and the information.
    So, we've eliminated the redirect as the cause of the error and the
    proper ActiveX controls appear to be installed.

    Now ... can the system update Automatically ?
    Not sure which options you've chosen for the Automatic Updates applet in
    the Control Panel ... for now, please set it to " Notify me but don't
    automatically download or install them ".
    For this to work, you need to set the Automatic Updates service to at
    least Manual [Automatic is preferred, but Manual will work] and
    Background Intelligent Transfer Service [BITS] to at least Manual.

    With all programs and IE closed, go to Start > Run > type in

    wuauclt /detectnow

    Click OK or press Enter
    If any downloads are available the yellow icon should pop up in the
    Notification area . If the latest definition for Windows Defender hasn't
    been installed yet, that should be there now.

    Install any that you wish to install, if offered.
    Then copy and paste the last 40 - 50 lines in the WU.log into your
    reply, please.

    MowGreen [MVP 2003-2008]
    ===============
    *-343-* FDNY
    Never Forgotten
    ===============



    Minus273 wrote:

    > IE 7 and I am using Windows Firewall
    >
    > WINDOWS\SoftwareDistribution\SelfUpdate\Default\wsus3setup.inf was created
    > on 30/07/2007 at 19:23
    >
    > WINDOWS\SoftwareDistribution\WebSetup\wsus3setup.inf was created on
    > 30/07/2007 at 19:23
    >
    > Both versions are 13kb in size
    >
    >
    > "MowGreen [MVP]" wrote:
    >
    >
    >>Which version of IE is installed [IE 6 or 7] and which firewall is being
    >>used ?
    >>
    >>In WINDOWS\SoftwareDistribution\SelfUpdate\Default is a copy of
    >>wsus3setup.inf
    >>What is the Created Date of wsus3setup.inf ?
    >>
    >>In WINDOWS\SoftwareDistribution\WebSetup is another instance of
    >>wsus3setup.inf
    >>What is it's Created Date ?
    >>
    >>
    >>MowGreen [MVP 2003-2008]
    >>===============
    >> *-343-* FDNY
    >>Never Forgotten
    >>===============
    >>
    >>
    >>Minus273 wrote:
    >>
    >>
    >>>Hi
    >>>
    >>>XP Home
    >>>
    >>>Curious result. Using DOS command prompt the result is they have a .cab
    >>>extension. Using windows explorer i get the following results
    >>>
    >>>7971F918-A847-4430-9279-4A52D1EFE18D
    >>>
    >>>muredir is a winzip file created 28 March 2007 at 23:08. Modified 11 June
    >>>2007 at 18:06. Accessed 11 Jun 2007 at 17:55. Properties show it as a
    >>>WinZip file that is 9.75 kb
    >>>
    >>>wuredir is a winzip file created 24 October 2007 at 11:52. Modified 11 June
    >>>20077 at 18:06. Accessed 24 Octover 2007 at 11:52. Properties show it as a
    >>>WinZip file that is 9.70 kb
    >>>
    >>>9482F4B4-E343-43B6-B170-9A65BC822C77
    >>>
    >>>wuredir is a winzip file created 28 March 2007 at 23:08. Modified 25
    >>>December 2007 at 22:11. Accessed 25 December 2007 at 13:50. Properties
    >>>shows it as a winzip file that is 9.8 kb
    >>>
    >>>
    >>>
    >>>

    >>
     
    MowGreen [MVP], Dec 29, 2007
    #20
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