100% CPU usage and svchost.exe

Discussion in 'Windows Update' started by frustrated, Apr 28, 2007.

  1. frustrated

    frustrated Guest

    Hi,
    I am having major trouble(and it seems a lot are) with this issue and have
    had for sometime, I was set to Auto Update and when Updates come thru, here
    we go with the 100% CPU usage again, I have read other issues and tried all
    that i can, i have disabled Microsoft Update and Windows Update will work
    fine on it's own
    This is no good as I have Office products installed as well
    Microsoft don't seem to have the answers, well not that are easilly found

    in addition I now have an error code 0x80180104, that tells me my office
    product is not legit, well it was yesterday before I formatted this PC, and
    started again thinking my issue would be resolved, How wrong was I !!!!!!!!

    I would like to resolve this issue as quickly as possible as it's driving me
    NUT's
    I am somewhat clued up on PC issues, but in NO WAY a Techy at all.

    There has to be a solution and it shouldn't be difficult, i would like to
    follow my own instructions instead of following others
    Thanks in advance, hope you can help
    Frustrated
     
    frustrated, Apr 28, 2007
    #1
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  2. frustrated

    Jim Byrd Guest

    Hi Frustrated - This appears to be working for all those that have tried it
    so far. This post is intended for a wide variety of user experience.


    How knowledgable about doing things are you? Do you know how to start and
    stop services? How to run a .cmd file? If not, you'll need access to
    someone who does to avoid problems.

    The following assumes you're on Windows XP but will probably work OK for
    Win2k as well. If you're confident about what you're doing, then try the
    following first - only if it doesn't work, then there's another level of
    stuff that can be done following:

    1. Stop and Disable Automatic Updates, Background Intelligent Transfer
    Service and the Cryptographic Service.

    2. Rename the folder %SystemRoot%\SoftwareDistribution to
    %SystemRoot%\OldSoftwareDistribution

    3. Open Notepad and create a file containing the following:

    REGSVR32 WUAPI.DLL
    REGSVR32 WUAUENG.DLL
    REGSVR32 WUAUENG1.DLL
    REGSVR32 ATL.DLL
    REGSVR32 WUCLTUI.DLL
    REGSVR32 WUPS.DLL
    REGSVR32 WUPS2.DLL
    REGSVR32 WUWEB.DLL


    Save this file as 'Wudll.cmd' (without the quotes) to any convenient
    location then exit Notepad and double click on the file you just saved. You
    should get a 'Sucess' mesage for each of the .dll's listed above.

    4. Now Re-enable to Automatic status and then Start each of the services
    you stopped before - Automatic Updates, Background Intelligent Transfer
    Service and the Cryptographic Service.

    5. Now Reboot. Now Reboot Again. (Yes, twice.)

    See if that solves it - give it a couple of days. If so, then you can
    delete 'OldSoftwareDistribution'. I would request that you post back with
    your results. _Only if the problem does re-occur_, then do the following
    _exactly_:

    1. Go to http://wiki.djlizard.net/Dial-a-fix and download Dial-a-fix
    v0.60.0.24 (2006-10-27) Here's a direct download link:
    http://djlizard.net.nyud.net:8080/software/Dial-a-fix-v0.60.0.24.zip and a
    secondary: http://djlizard.net/software/Dial-a-fix-v0.60.0.24.zip from
    that page's download section, here:
    http://wiki.djlizard.net/Dial-a-fix#Mirrors.2Fdownload_locations.2C_and_articles .

    2. Unzip it to a new folder at root with any name, e.g.
    c:\Dial-a-fix-v0.60.0.24

    3. Double click on Dial-a-fix.exe in that folder.

    4. Click on the following:
    Options/tooltips (just to get an idea of what it does in each section.
    :) )
    Both boxes under Prep
    The 'all' (top) box for Sections 2, 3 and 4 (which will automatically
    be set when you check 3)
    In Section 5, 'Programming cores/runtimes' and
    'Explorer/IE/OE/shell/WMP' only.
    Click 'Go' . (Some of the re-registrations may take what seems like a
    long time for some .dll's - Don't be impatient.)

    5. Reboot (if Dial-a-fix doesn't do it automatically at the end). Now
    Reboot Again. (Yes, twice.)


    See if that does the trick, and, again please post back with your
    experience.



    MS is well aware of the problem and has provided privately two different
    responses concerning a fix:

    "I regret to say that I was told that this known issue requires too much
    change to be implemented in a hotfix. A change will instead be implemented
    in the next Automatic Updates client, which we are planning to release in Q2
    this year."

    "According to the feedback from Product Development team, this fix will be
    published as a security update on the Windows Update site and the relevant
    KB article will also be released by us. Therefore, we just need to keep the
    system on the network up to date. In addition, the Product Development team
    also indicates that the WSUS 3.0 client may contain this patch if this fix
    can released timely. At that moment, we can also attempt to upgrade to the
    WSUS client 3.0 to test the issue."

    I'm told that the RTW (Release to Web) version of WSUS 3.0 will be published
    on 30th Apr.


    --
    Regards, Jim Byrd,
    My Blog, Defending Your Machine,
    http://defendingyourmachine2.blogspot.com/



    In frustrated <> typed:
    || Hi,
    || I am having major trouble(and it seems a lot are) with this issue
    || and have had for sometime, I was set to Auto Update and when Updates
    || come thru, here we go with the 100% CPU usage again, I have read
    || other issues and tried all that i can, i have disabled Microsoft
    || Update and Windows Update will work fine on it's own
    || This is no good as I have Office products installed as well
    || Microsoft don't seem to have the answers, well not that are easilly
    || found
    ||
    || in addition I now have an error code 0x80180104, that tells me my
    || office product is not legit, well it was yesterday before I
    || formatted this PC, and started again thinking my issue would be
    || resolved, How wrong was I !!!!!!!!
    ||
    || I would like to resolve this issue as quickly as possible as it's
    || driving me NUT's
    || I am somewhat clued up on PC issues, but in NO WAY a Techy at all.
    ||
    || There has to be a solution and it shouldn't be difficult, i would
    || like to follow my own instructions instead of following others
    || Thanks in advance, hope you can help
    || Frustrated
     
    Jim Byrd, Apr 28, 2007
    #2
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  3. frustrated

    frustrated Guest

    Thank you Jim, I printed out and followed your instructions
    Step1 stop and disable services
    Step2 rename SoftwareDistrubution to OldSoftwareDistribution
    Step3 Created notepad REGSVR cmd file named Wud11.cmd...All had sucess
    messages
    Step4 Re-enabled services that were stopped all to automatic and started them
    Step5 Rebooted, Twice !"
    All seemed OK
    i went to Microsoft Update again it ran erratic again, then back to it's old
    I'm going to use up 100% CPU, I know I have Office updates available.

    I had to EndTask on microsoft update and now i have left it,
    I'm sure I did everything correct
    There is now a New SoftwareDistribution Folder in Windows, the "Old" one is
    there too

    I don't think it has fixed it, but you did say wait a few days so i will

    Thanks for the help so far and let me know if you see that I did anything
    wrong
     
    frustrated, Apr 28, 2007
    #3
  4. frustrated

    PA Bear Guest

    See http://www.bleepingcomputer.com/blogs/mowgreen/index.php?showentry=1071

    Workaround: Change the default from Microsoft Update to Windows Update: Go
    to Microsoft Update > Click on Change Settings in left pane > Scroll to
    bottom of page > To Stop Using Microsoft Update > Disable Microsoft Update
    software and let me use Windows Update only (check). cf.
    http://support.microsoft.com/kb/901037

    With Windows Update as your default, you will need to check in at Office
    Update to keep your Office applications fully patched:
    http://office.microsoft.com/en-us/downloads/maincatalog.aspx
     
    PA Bear, Apr 28, 2007
    #4
  5. frustrated

    Jim Byrd Guest

    Hi Frustrated - Try Bear's steps and see if that does it for you. If not,
    then do the second part of my original post and see if that helps.

    --
    Regards, Jim Byrd,
    My Blog, Defending Your Machine,
    http://defendingyourmachine2.blogspot.com/



    In frustrated <> typed:
    || Thank you Jim, I printed out and followed your instructions
    || Step1 stop and disable services
    || Step2 rename SoftwareDistrubution to OldSoftwareDistribution
    || Step3 Created notepad REGSVR cmd file named Wud11.cmd...All had
    || sucess messages
    || Step4 Re-enabled services that were stopped all to automatic and
    || started them Step5 Rebooted, Twice !"
    || All seemed OK
    || i went to Microsoft Update again it ran erratic again, then back to
    || it's old I'm going to use up 100% CPU, I know I have Office updates
    || available.
    ||
    || I had to EndTask on microsoft update and now i have left it,
    || I'm sure I did everything correct
    || There is now a New SoftwareDistribution Folder in Windows, the "Old"
    || one is there too
    ||
    || I don't think it has fixed it, but you did say wait a few days so i
    || will
    ||
    || Thanks for the help so far and let me know if you see that I did
    || anything wrong
    ||
    || "Jim Byrd" wrote:
    ||
    ||| Hi Frustrated - This appears to be working for all those that have
    ||| tried it
    ||| so far. This post is intended for a wide variety of user
    ||| experience.
    |||
    |||
    ||| How knowledgable about doing things are you? Do you know how to
    ||| start and
    ||| stop services? How to run a .cmd file? If not, you'll need access
    ||| to
    ||| someone who does to avoid problems.
    |||
    ||| The following assumes you're on Windows XP but will probably work
    ||| OK for
    ||| Win2k as well. If you're confident about what you're doing, then
    ||| try the following first - only if it doesn't work, then there's
    ||| another level of
    ||| stuff that can be done following:
    |||
    ||| 1. Stop and Disable Automatic Updates, Background Intelligent
    ||| Transfer
    ||| Service and the Cryptographic Service.
    |||
    ||| 2. Rename the folder %SystemRoot%\SoftwareDistribution to
    ||| %SystemRoot%\OldSoftwareDistribution
    |||
    ||| 3. Open Notepad and create a file containing the following:
    |||
    ||| REGSVR32 WUAPI.DLL
    ||| REGSVR32 WUAUENG.DLL
    ||| REGSVR32 WUAUENG1.DLL
    ||| REGSVR32 ATL.DLL
    ||| REGSVR32 WUCLTUI.DLL
    ||| REGSVR32 WUPS.DLL
    ||| REGSVR32 WUPS2.DLL
    ||| REGSVR32 WUWEB.DLL
    |||
    |||
    ||| Save this file as 'Wudll.cmd' (without the quotes) to any convenient
    ||| location then exit Notepad and double click on the file you just
    ||| saved. You should get a 'Sucess' mesage for each of the .dll's
    ||| listed above.
    |||
    ||| 4. Now Re-enable to Automatic status and then Start each of the
    ||| services
    ||| you stopped before - Automatic Updates, Background Intelligent
    ||| Transfer
    ||| Service and the Cryptographic Service.
    |||
    ||| 5. Now Reboot. Now Reboot Again. (Yes, twice.)
    |||
    ||| See if that solves it - give it a couple of days. If so, then you
    ||| can
    ||| delete 'OldSoftwareDistribution'. I would request that you post
    ||| back with
    ||| your results. _Only if the problem does re-occur_, then do the
    ||| following _exactly_:
    |||
    ||| 1. Go to http://wiki.djlizard.net/Dial-a-fix and download
    ||| Dial-a-fix
    ||| v0.60.0.24 (2006-10-27) Here's a direct download link:
    ||| http://djlizard.net.nyud.net:8080/software/Dial-a-fix-v0.60.0.24.zip
    ||| and a secondary:
    ||| http://djlizard.net/software/Dial-a-fix-v0.60.0.24.zip from
    ||| that page's download section, here:
    |||
    http://wiki.djlizard.net/Dial-a-fix#Mirrors.2Fdownload_locations.2C_and_articles
    ||| .
    |||
    ||| 2. Unzip it to a new folder at root with any name, e.g.
    ||| c:\Dial-a-fix-v0.60.0.24
    |||
    ||| 3. Double click on Dial-a-fix.exe in that folder.
    |||
    ||| 4. Click on the following:
    ||| Options/tooltips (just to get an idea of what it does in each
    ||| section. :) )
    ||| Both boxes under Prep
    ||| The 'all' (top) box for Sections 2, 3 and 4 (which will
    ||| automatically
    ||| be set when you check 3)
    ||| In Section 5, 'Programming cores/runtimes' and
    ||| 'Explorer/IE/OE/shell/WMP' only.
    ||| Click 'Go' . (Some of the re-registrations may take what
    ||| seems like a
    ||| long time for some .dll's - Don't be impatient.)
    |||
    ||| 5. Reboot (if Dial-a-fix doesn't do it automatically at the end).
    ||| Now
    ||| Reboot Again. (Yes, twice.)
    |||
    |||
    ||| See if that does the trick, and, again please post back with your
    ||| experience.
    |||
    |||
    |||
    ||| MS is well aware of the problem and has provided privately two
    ||| different responses concerning a fix:
    |||
    ||| "I regret to say that I was told that this known issue requires too
    ||| much
    ||| change to be implemented in a hotfix. A change will instead be
    ||| implemented
    ||| in the next Automatic Updates client, which we are planning to
    ||| release in Q2
    ||| this year."
    |||
    ||| "According to the feedback from Product Development team, this fix
    ||| will be published as a security update on the Windows Update site
    ||| and the relevant
    ||| KB article will also be released by us. Therefore, we just need to
    ||| keep the system on the network up to date. In addition, the Product
    ||| Development team
    ||| also indicates that the WSUS 3.0 client may contain this patch if
    ||| this fix
    ||| can released timely. At that moment, we can also attempt to upgrade
    ||| to the
    ||| WSUS client 3.0 to test the issue."
    |||
    ||| I'm told that the RTW (Release to Web) version of WSUS 3.0 will be
    ||| published
    ||| on 30th Apr.
    |||
    |||
    ||| --
    ||| Regards, Jim Byrd,
    ||| My Blog, Defending Your Machine,
    ||| http://defendingyourmachine2.blogspot.com/
    |||
    |||
    |||
    ||| In ||| frustrated <> typed:
    ||||| Hi,
    ||||| I am having major trouble(and it seems a lot are) with this issue
    ||||| and have had for sometime, I was set to Auto Update and when
    ||||| Updates come thru, here we go with the 100% CPU usage again, I
    ||||| have read other issues and tried all that i can, i have disabled
    ||||| Microsoft Update and Windows Update will work fine on it's own
    ||||| This is no good as I have Office products installed as well
    ||||| Microsoft don't seem to have the answers, well not that are
    ||||| easilly found
    |||||
    ||||| in addition I now have an error code 0x80180104, that tells me my
    ||||| office product is not legit, well it was yesterday before I
    ||||| formatted this PC, and started again thinking my issue would be
    ||||| resolved, How wrong was I !!!!!!!!
    |||||
    ||||| I would like to resolve this issue as quickly as possible as it's
    ||||| driving me NUT's
    ||||| I am somewhat clued up on PC issues, but in NO WAY a Techy at all.
    |||||
    ||||| There has to be a solution and it shouldn't be difficult, i would
    ||||| like to follow my own instructions instead of following others
    ||||| Thanks in advance, hope you can help
    ||||| Frustrated
     
    Jim Byrd, Apr 28, 2007
    #5
  6. frustrated

    frustrated Guest

    Firstly, thank you guys for your help, I tried the work around to "Windows"
    Update there's nothing at all there to update, all of it has been updated
    whether needed or not.
    The Office Update page is VILE to determine exactly what updates are required.

    I then set "Microsoft" Update to run and find all Office updates and after a
    few hours everything was updated. I will leave Auto Update OFF and check in
    from time to time to update anything it needs. Even going to MS Update
    manually i have this horrid issue and I'm worried that this excessive CPU
    usage is frying the CPU chip ??????

    Jim you did mention this in your reply,

    MS is well aware of the problem and has provided privately two different
    responses concerning a fix:

    "I regret to say that I was told that this known issue requires too much
    change to be implemented in a hotfix. A change will instead be implemented
    in the next Automatic Updates client, which we are planning to release in Q2
    this year."

    Should I visit Mr Gates personally and have a chat !!!!!!!!!!!
    As i spent £300GBP I think on the Office programme, YES that's $600 USD

    Should I just wait till this is released ?? Or will i try your 2nd suggestion?
    and I can't understand why this has affected only some people not all ???

    Again thanks so much for your help so far guys

    Cheers
    Frustrated
     
    frustrated, Apr 30, 2007
    #6
  7. frustrated

    Jim Byrd Guest

    Hi Frustrated - If you're still having problems:

    The newly released 'standalone' version of Windows Update Agent 3.0, v.
    7.0.6000.374, for 32 bit machines is available here:
    http://download.windowsupdate.com/v7/windowsupdate/redist/standalone/WindowsUpdateAgent30-x86.exe

    You will also need to install or re-install KB927891 for a complete fix.

    The MS update team believes that this solves all three svchost problems that
    folks have been experiencing. See here:
    http://blogs.technet.com/wsus/archive/2007/04/28/update-on.aspx



    --
    Regards, Jim Byrd,
    My Blog, Defending Your Machine,
    http://defendingyourmachine2.blogspot.com/



    In frustrated <> typed:
    || Firstly, thank you guys for your help, I tried the work around to
    || "Windows" Update there's nothing at all there to update, all of it
    || has been updated whether needed or not.
    || The Office Update page is VILE to determine exactly what updates are
    || required.
    ||
    || I then set "Microsoft" Update to run and find all Office updates and
    || after a few hours everything was updated. I will leave Auto Update
    || OFF and check in from time to time to update anything it needs. Even
    || going to MS Update manually i have this horrid issue and I'm worried
    || that this excessive CPU usage is frying the CPU chip ??????
    ||
    || Jim you did mention this in your reply,
    ||
    || MS is well aware of the problem and has provided privately two
    || different responses concerning a fix:
    ||
    || "I regret to say that I was told that this known issue requires too
    || much change to be implemented in a hotfix. A change will instead be
    || implemented
    || in the next Automatic Updates client, which we are planning to
    || release in Q2 this year."
    ||
    || Should I visit Mr Gates personally and have a chat !!!!!!!!!!!
    || As i spent £300GBP I think on the Office programme, YES that's $600
    || USD
    ||
    || Should I just wait till this is released ?? Or will i try your 2nd
    || suggestion? and I can't understand why this has affected only some
    || people not all ???
    ||
    || Again thanks so much for your help so far guys
    ||
    || Cheers
    || Frustrated
    ||
    ||
    ||
    ||
    ||
    ||
    ||
    || "PA Bear" wrote:
    ||
    ||| See
    ||| http://www.bleepingcomputer.com/blogs/mowgreen/index.php?showentry=1071
    |||
    ||| Workaround: Change the default from Microsoft Update to Windows
    ||| Update: Go to Microsoft Update > Click on Change Settings in left
    ||| pane > Scroll to bottom of page > To Stop Using Microsoft Update >
    ||| Disable Microsoft Update software and let me use Windows Update
    ||| only (check). cf. http://support.microsoft.com/kb/901037
    |||
    ||| With Windows Update as your default, you will need to check in at
    ||| Office Update to keep your Office applications fully patched:
    ||| http://office.microsoft.com/en-us/downloads/maincatalog.aspx
    ||| --
    ||| ~Robear Dyer (PA Bear)
    ||| MS MVP-Windows (IE, OE, Security, Shell/User)
    ||| AumHa VSOP & Admin; DTS-L.org
    |||
    ||| frustrated wrote:
    |||| Hi,
    |||| I am having major trouble(and it seems a lot are) with this issue
    |||| and have had for sometime, I was set to Auto Update and when
    |||| Updates come thru, here
    |||| we go with the 100% CPU usage again, I have read other issues and
    |||| tried all
    |||| that i can, i have disabled Microsoft Update and Windows Update
    |||| will work fine on it's own
    |||| This is no good as I have Office products installed as well
    |||| Microsoft don't seem to have the answers, well not that are
    |||| easilly found
    ||||
    |||| in addition I now have an error code 0x80180104, that tells me my
    |||| office product is not legit, well it was yesterday before I
    |||| formatted this PC, and
    |||| started again thinking my issue would be resolved, How wrong was I
    |||| !!!!!!!!
    ||||
    |||| I would like to resolve this issue as quickly as possible as it's
    |||| driving me
    |||| NUT's
    |||| I am somewhat clued up on PC issues, but in NO WAY a Techy at all.
    ||||
    |||| There has to be a solution and it shouldn't be difficult, i would
    |||| like to follow my own instructions instead of following others
    |||| Thanks in advance, hope you can help
    |||| Frustrated
     
    Jim Byrd, May 2, 2007
    #7
  8. frustrated

    frustratedoz Guest

    Hello once again Jim and thank you

    I installed the Windows Update agent and reinstalled KB927891
    (i never received an access violation message that I am aware of)

    what is meant by "stand alone" version of windows update ?????

    However this has not corrected my issue

    I still am having trouble with "Microsoft Update", I assume that is
    different to "Windows Update"
    I was never having trouble with Windows Update,

    I restarted the PC after the update and went into "Microsoft Update" and
    after a while and hanging at 100% again, it found no updates for either XP or
    Office2003

    Thanks again
    Frustrated
     
    frustratedoz, May 3, 2007
    #8
  9. frustrated

    Jim Byrd Guest

    Hi Frustrated - Give the second workaround in my original post a try:


    1. Go to http://wiki.djlizard.net/Dial-a-fix and download Dial-a-fix
    v0.60.0.24 (2006-10-27) Here's a direct download link:
    http://djlizard.net.nyud.net:8080/software/Dial-a-fix-v0.60.0.24.zip and a
    secondary: http://djlizard.net/software/Dial-a-fix-v0.60.0.24.zip from
    that page's download section, here:
    http://wiki.djlizard.net/Dial-a-fix#Mirrors.2Fdownload_locations.2C_and_articles .

    2. Unzip it to a new folder at root with any name, e.g.
    c:\Dial-a-fix-v0.60.0.24

    3. Double click on Dial-a-fix.exe in that folder.

    4. Click on the following:
    Options/tooltips (just to get an idea of what it does in each section.
    :) )
    Both boxes under Prep
    The 'all' (top) box for Sections 2, 3 and 4 (which will automatically
    be set when you check 3)
    In Section 5, 'Programming cores/runtimes' and
    'Explorer/IE/OE/shell/WMP' only.
    Click 'Go' . (Some of the re-registrations may take what seems like a
    long time for some .dll's - Don't be impatient.)

    5. Reboot (if Dial-a-fix doesn't do it automatically at the end). Now
    Reboot Again. (Yes, twice.)


    See if that does the trick, and, again please post back with your
    experience.



    --
    Regards, Jim Byrd,
    My Blog, Defending Your Machine,
    http://defendingyourmachine2.blogspot.com/



    In frustratedoz <> typed:
    || Hello once again Jim and thank you
    ||
    || I installed the Windows Update agent and reinstalled KB927891
    || (i never received an access violation message that I am aware of)
    ||
    || what is meant by "stand alone" version of windows update ?????
    ||
    || However this has not corrected my issue
    ||
    || I still am having trouble with "Microsoft Update", I assume that is
    || different to "Windows Update"
    || I was never having trouble with Windows Update,
    ||
    || I restarted the PC after the update and went into "Microsoft Update"
    || and after a while and hanging at 100% again, it found no updates for
    || either XP or Office2003
    ||
    || Thanks again
    || Frustrated
    ||
    || "Jim Byrd" wrote:
    ||
    ||| Hi Frustrated - If you're still having problems:
    |||
    ||| The newly released 'standalone' version of Windows Update Agent
    ||| 3.0, v.
    ||| 7.0.6000.374, for 32 bit machines is available here:
    |||
    http://download.windowsupdate.com/v7/windowsupdate/redist/standalone/WindowsUpdateAgent30-x86.exe
    |||
    ||| You will also need to install or re-install KB927891 for a complete
    ||| fix.
    |||
    ||| The MS update team believes that this solves all three svchost
    ||| problems that folks have been experiencing. See here:
    ||| http://blogs.technet.com/wsus/archive/2007/04/28/update-on.aspx
    |||
    |||
    |||
    ||| --
    ||| Regards, Jim Byrd,
    ||| My Blog, Defending Your Machine,
    ||| http://defendingyourmachine2.blogspot.com/
    |||
    |||
    |||
    ||| In ||| frustrated <> typed:
    ||||| Firstly, thank you guys for your help, I tried the work around to
    ||||| "Windows" Update there's nothing at all there to update, all of it
    ||||| has been updated whether needed or not.
    ||||| The Office Update page is VILE to determine exactly what updates
    ||||| are required.
    |||||
    ||||| I then set "Microsoft" Update to run and find all Office updates
    ||||| and after a few hours everything was updated. I will leave Auto
    ||||| Update OFF and check in from time to time to update anything it
    ||||| needs. Even going to MS Update manually i have this horrid issue
    ||||| and I'm worried that this excessive CPU usage is frying the CPU
    ||||| chip ??????
    |||||
    ||||| Jim you did mention this in your reply,
    |||||
    ||||| MS is well aware of the problem and has provided privately two
    ||||| different responses concerning a fix:
    |||||
    ||||| "I regret to say that I was told that this known issue requires
    ||||| too much change to be implemented in a hotfix. A change will
    ||||| instead be implemented
    ||||| in the next Automatic Updates client, which we are planning to
    ||||| release in Q2 this year."
    |||||
    ||||| Should I visit Mr Gates personally and have a chat !!!!!!!!!!!
    ||||| As i spent £300GBP I think on the Office programme, YES that's
    ||||| $600 USD
    |||||
    ||||| Should I just wait till this is released ?? Or will i try your 2nd
    ||||| suggestion? and I can't understand why this has affected only some
    ||||| people not all ???
    |||||
    ||||| Again thanks so much for your help so far guys
    |||||
    ||||| Cheers
    ||||| Frustrated
    |||||
    |||||
    |||||
    |||||
    |||||
    |||||
    |||||
    ||||| "PA Bear" wrote:
    |||||
    |||||| See
    ||||||
    http://www.bleepingcomputer.com/blogs/mowgreen/index.php?showentry=1071
    ||||||
    |||||| Workaround: Change the default from Microsoft Update to Windows
    |||||| Update: Go to Microsoft Update > Click on Change Settings in left
    |||||| pane > Scroll to bottom of page > To Stop Using Microsoft Update
    |||||| > Disable Microsoft Update software and let me use Windows Update
    |||||| only (check). cf. http://support.microsoft.com/kb/901037
    ||||||
    |||||| With Windows Update as your default, you will need to check in at
    |||||| Office Update to keep your Office applications fully patched:
    |||||| http://office.microsoft.com/en-us/downloads/maincatalog.aspx
    |||||| --
    |||||| ~Robear Dyer (PA Bear)
    |||||| MS MVP-Windows (IE, OE, Security, Shell/User)
    |||||| AumHa VSOP & Admin; DTS-L.org
    ||||||
    |||||| frustrated wrote:
    ||||||| Hi,
    ||||||| I am having major trouble(and it seems a lot are) with this
    ||||||| issue and have had for sometime, I was set to Auto Update and
    ||||||| when Updates come thru, here
    ||||||| we go with the 100% CPU usage again, I have read other issues
    ||||||| and tried all
    ||||||| that i can, i have disabled Microsoft Update and Windows Update
    ||||||| will work fine on it's own
    ||||||| This is no good as I have Office products installed as well
    ||||||| Microsoft don't seem to have the answers, well not that are
    ||||||| easilly found
    |||||||
    ||||||| in addition I now have an error code 0x80180104, that tells me
    ||||||| my office product is not legit, well it was yesterday before I
    ||||||| formatted this PC, and
    ||||||| started again thinking my issue would be resolved, How wrong
    ||||||| was I !!!!!!!!
    |||||||
    ||||||| I would like to resolve this issue as quickly as possible as
    ||||||| it's driving me
    ||||||| NUT's
    ||||||| I am somewhat clued up on PC issues, but in NO WAY a Techy at
    ||||||| all.
    |||||||
    ||||||| There has to be a solution and it shouldn't be difficult, i
    ||||||| would like to follow my own instructions instead of following
    ||||||| others Thanks in advance, hope you can help
    ||||||| Frustrated
     
    Jim Byrd, May 4, 2007
    #9
  10. frustrated

    frustrated Guest

    Hello once again Jim,
    I tried the Dial a Fix suggestion and followed your instructions, Rebooted
    twice,
    went to Microsoft Update and same thing 100% CPU with the occasional drop,
    the search took about 5 minutes and found 2 High Priority Updates for IE7,
    downloaded and Installed, restart again.

    Went back to Microsoft Update and it seached the same for approx 4 minutes
    to find absolutely nothing, as i knew everything was just updated minutes
    beforehand.

    How long should it take to search??, If I remove Office2003 and just use
    Windows Update just for XP, search install and Auto Updates will work fine

    This I really don't want to do

    I'm still baffled as to why this is only affecting some XP users??

    Thanks once again
    Frustrated
     
    frustrated, May 7, 2007
    #10
  11. frustrated

    Jim Byrd Guest

    Hi Frustrated - Don't necessarily expect the high usage to completely go
    away. If you've installed the new Agent, Windows Update Agent 3.0, v.
    7.0.6000.374, for 32 bit machines, available here:
    http://download.windowsupdate.com/v7/windowsupdate/redist/standalone/WindowsUpdateAgent30-x86.exe
    and
    KB927891, here: http://support.microsoft.com/?kbid=927891 then the basic
    problem(s) should be fixed. However, note that this doesn't mean that you
    won't still occasionally experience high svchost usage - just that the
    machine will now still be reponsive during that rather than locked up as
    before. From a posting by Sudheer GN of Microsoft -

    "Hi,
    The biggest difference in WSUS 3.0 client (wrt performance) is that the
    machines will still be responsive when WU client scans for updates. There
    are also some optimization to reduce the number of update evaluations and
    that will reduce the scan time in some scenarios.
    It is still expected that CPU usage will be high so that the scan can
    complete in lesser amount of time. But other applications can be launched
    and used (they will still be a little sluggish because CPU is being shared
    with WU client)

    --
    Sudheer GN
    Microsoft, WU Client

    This posting is provided "As Is" with no warranties, and confers no rights.
    Use of included script samples are subject to the terms specified at
    http://www.microsoft.com/info/cpyright.htm"



    If this is what your seeing, then I think you may be as good as it gets
    right now. One reason that the update scan takes so long is that because MS
    has deferred releasing an SP3 for XP, there are a very substantial number of
    hotfixes that have to be checked for and evaluated for XP in addition to the
    Office updates if you're using Microsoft Update (65?, 70? 80? for XP now?
    Don't remember exactly.) The real issue now isn't so much the long scan -
    it's whether you can continue to work. If you can not, then you may still
    have an issue to be worked.



    --
    Regards, Jim Byrd,
    My Blog, Defending Your Machine,
    http://defendingyourmachine2.blogspot.com/



    In frustrated <> typed:
    || Hello once again Jim,
    || I tried the Dial a Fix suggestion and followed your instructions,
    || Rebooted twice,
    || went to Microsoft Update and same thing 100% CPU with the occasional
    || drop, the search took about 5 minutes and found 2 High Priority
    || Updates for IE7, downloaded and Installed, restart again.
    ||
    || Went back to Microsoft Update and it seached the same for approx 4
    || minutes to find absolutely nothing, as i knew everything was just
    || updated minutes beforehand.
    ||
    || How long should it take to search??, If I remove Office2003 and just
    || use Windows Update just for XP, search install and Auto Updates will
    || work fine
    ||
    || This I really don't want to do
    ||
    || I'm still baffled as to why this is only affecting some XP users??
    ||
    || Thanks once again
    || Frustrated
    ||
    || "Jim Byrd" wrote:
    ||
    ||| Hi Frustrated - Give the second workaround in my original post a
    ||| try:
    |||
    |||
    ||| 1. Go to http://wiki.djlizard.net/Dial-a-fix and download
    ||| Dial-a-fix
    ||| v0.60.0.24 (2006-10-27) Here's a direct download link:
    ||| http://djlizard.net.nyud.net:8080/software/Dial-a-fix-v0.60.0.24.zip
    ||| and a secondary:
    ||| http://djlizard.net/software/Dial-a-fix-v0.60.0.24.zip from
    ||| that page's download section, here:
    |||
    http://wiki.djlizard.net/Dial-a-fix#Mirrors.2Fdownload_locations.2C_and_articles
    ||| .
    |||
    ||| 2. Unzip it to a new folder at root with any name, e.g.
    ||| c:\Dial-a-fix-v0.60.0.24
    |||
    ||| 3. Double click on Dial-a-fix.exe in that folder.
    |||
    ||| 4. Click on the following:
    ||| Options/tooltips (just to get an idea of what it does in each
    ||| section. :) )
    ||| Both boxes under Prep
    ||| The 'all' (top) box for Sections 2, 3 and 4 (which will
    ||| automatically
    ||| be set when you check 3)
    ||| In Section 5, 'Programming cores/runtimes' and
    ||| 'Explorer/IE/OE/shell/WMP' only.
    ||| Click 'Go' . (Some of the re-registrations may take what
    ||| seems like a
    ||| long time for some .dll's - Don't be impatient.)
    |||
    ||| 5. Reboot (if Dial-a-fix doesn't do it automatically at the end).
    ||| Now
    ||| Reboot Again. (Yes, twice.)
    |||
    |||
    ||| See if that does the trick, and, again please post back with your
    ||| experience.
    |||
    |||
    |||
    ||| --
    ||| Regards, Jim Byrd,
    ||| My Blog, Defending Your Machine,
    ||| http://defendingyourmachine2.blogspot.com/
    |||
    |||
    |||
    ||| In ||| frustratedoz <> typed:
    ||||| Hello once again Jim and thank you
    |||||
    ||||| I installed the Windows Update agent and reinstalled KB927891
    ||||| (i never received an access violation message that I am aware of)
    |||||
    ||||| what is meant by "stand alone" version of windows update ?????
    |||||
    ||||| However this has not corrected my issue
    |||||
    ||||| I still am having trouble with "Microsoft Update", I assume that
    ||||| is different to "Windows Update"
    ||||| I was never having trouble with Windows Update,
    |||||
    ||||| I restarted the PC after the update and went into "Microsoft
    ||||| Update" and after a while and hanging at 100% again, it found no
    ||||| updates for either XP or Office2003
    |||||
    ||||| Thanks again
    ||||| Frustrated
    |||||
    ||||| "Jim Byrd" wrote:
    |||||
    |||||| Hi Frustrated - If you're still having problems:
    ||||||
    |||||| The newly released 'standalone' version of Windows Update Agent
    |||||| 3.0, v.
    |||||| 7.0.6000.374, for 32 bit machines is available here:
    ||||||
    |||
    http://download.windowsupdate.com/v7/windowsupdate/redist/standalone/WindowsUpdateAgent30-x86.exe
    ||||||
    |||||| You will also need to install or re-install KB927891 for a
    |||||| complete fix.
    ||||||
    |||||| The MS update team believes that this solves all three svchost
    |||||| problems that folks have been experiencing. See here:
    |||||| http://blogs.technet.com/wsus/archive/2007/04/28/update-on.aspx
    ||||||
    ||||||
    ||||||
    |||||| --
    |||||| Regards, Jim Byrd,
    |||||| My Blog, Defending Your Machine,
    |||||| http://defendingyourmachine2.blogspot.com/
    ||||||
    ||||||
    ||||||
    |||||| In |||||| frustrated <> typed:
    |||||||| Firstly, thank you guys for your help, I tried the work around
    |||||||| to "Windows" Update there's nothing at all there to update,
    |||||||| all of it has been updated whether needed or not.
    |||||||| The Office Update page is VILE to determine exactly what
    |||||||| updates are required.
    ||||||||
    |||||||| I then set "Microsoft" Update to run and find all Office
    |||||||| updates and after a few hours everything was updated. I will
    |||||||| leave Auto Update OFF and check in from time to time to update
    |||||||| anything it needs. Even going to MS Update manually i have
    |||||||| this horrid issue and I'm worried that this excessive CPU
    |||||||| usage is frying the CPU chip ??????
    ||||||||
    |||||||| Jim you did mention this in your reply,
    ||||||||
    |||||||| MS is well aware of the problem and has provided privately two
    |||||||| different responses concerning a fix:
    ||||||||
    |||||||| "I regret to say that I was told that this known issue requires
    |||||||| too much change to be implemented in a hotfix. A change will
    |||||||| instead be implemented
    |||||||| in the next Automatic Updates client, which we are planning to
    |||||||| release in Q2 this year."
    ||||||||
    |||||||| Should I visit Mr Gates personally and have a chat !!!!!!!!!!!
    |||||||| As i spent £300GBP I think on the Office programme, YES that's
    |||||||| $600 USD
    ||||||||
    |||||||| Should I just wait till this is released ?? Or will i try your
    |||||||| 2nd suggestion? and I can't understand why this has affected
    |||||||| only some people not all ???
    ||||||||
    |||||||| Again thanks so much for your help so far guys
    ||||||||
    |||||||| Cheers
    |||||||| Frustrated
    ||||||||
    ||||||||
    ||||||||
    ||||||||
    ||||||||
    ||||||||
    ||||||||
    |||||||| "PA Bear" wrote:
    ||||||||
    ||||||||| See
    |||||||||
    ||| http://www.bleepingcomputer.com/blogs/mowgreen/index.php?showentry=1071
    |||||||||
    ||||||||| Workaround: Change the default from Microsoft Update to
    ||||||||| Windows Update: Go to Microsoft Update > Click on Change
    ||||||||| Settings in left pane > Scroll to bottom of page > To Stop
    ||||||||| Using Microsoft Update
    |||||||||| Disable Microsoft Update software and let me use Windows
    |||||||||| Update
    ||||||||| only (check). cf. http://support.microsoft.com/kb/901037
    |||||||||
    ||||||||| With Windows Update as your default, you will need to check
    ||||||||| in at Office Update to keep your Office applications fully
    ||||||||| patched:
    ||||||||| http://office.microsoft.com/en-us/downloads/maincatalog.aspx
    ||||||||| -- ~Robear Dyer (PA Bear)
    ||||||||| MS MVP-Windows (IE, OE, Security, Shell/User)
    ||||||||| AumHa VSOP & Admin; DTS-L.org
    |||||||||
    ||||||||| frustrated wrote:
    |||||||||| Hi,
    |||||||||| I am having major trouble(and it seems a lot are) with this
    |||||||||| issue and have had for sometime, I was set to Auto Update and
    |||||||||| when Updates come thru, here
    |||||||||| we go with the 100% CPU usage again, I have read other issues
    |||||||||| and tried all
    |||||||||| that i can, i have disabled Microsoft Update and Windows
    |||||||||| Update will work fine on it's own
    |||||||||| This is no good as I have Office products installed as well
    |||||||||| Microsoft don't seem to have the answers, well not that are
    |||||||||| easilly found
    ||||||||||
    |||||||||| in addition I now have an error code 0x80180104, that tells
    |||||||||| me my office product is not legit, well it was yesterday
    |||||||||| before I formatted this PC, and
    |||||||||| started again thinking my issue would be resolved, How wrong
    |||||||||| was I !!!!!!!!
    ||||||||||
    |||||||||| I would like to resolve this issue as quickly as possible as
    |||||||||| it's driving me
    |||||||||| NUT's
    |||||||||| I am somewhat clued up on PC issues, but in NO WAY a Techy at
    |||||||||| all.
    ||||||||||
    |||||||||| There has to be a solution and it shouldn't be difficult, i
    |||||||||| would like to follow my own instructions instead of following
    |||||||||| others Thanks in advance, hope you can help
    |||||||||| Frustrated
     
    Jim Byrd, May 7, 2007
    #11
  12. But the system is responsive, IOW you're able to start/shut down
    applications etc., true?
    4-5 minutes is more than okay using Microsoft Update.

    Bye,
    Freudi
     
    Ottmar Freudenberger, May 7, 2007
    #12
  13. frustrated

    frustrated Guest

    Ottmar and Jim,
    Yes I am able to say open another browser and check Email now, I was
    concentrating more on watching the CPU usage and doing nothing while it
    performed the scan.

    I will now turn Auto Update back on and monitor it......Hey problem be GONE
    me thinks !!!!!! Let's hope so

    Thank you SO MUCH guys, I will post back if I still have issues in the
    future with Auto Update ON........

    Cheers and may the rest of your year be a fantastic one !!!!!!!!

    Thanks Again
    frustrated
     
    frustrated, May 8, 2007
    #13
  14. frustrated

    Jim Byrd Guest

    YW, frustrated.

    --
    Regards, Jim Byrd,
    My Blog, Defending Your Machine,
    http://defendingyourmachine2.blogspot.com/



    In frustrated <> typed:
    || Ottmar and Jim,
    || Yes I am able to say open another browser and check Email now, I was
    || concentrating more on watching the CPU usage and doing nothing while
    || it performed the scan.
    ||
    || I will now turn Auto Update back on and monitor it......Hey problem
    || be GONE me thinks !!!!!! Let's hope so
    ||
    || Thank you SO MUCH guys, I will post back if I still have issues in
    || the future with Auto Update ON........
    ||
    || Cheers and may the rest of your year be a fantastic one !!!!!!!!
    ||
    || Thanks Again
    || frustrated
    ||
    || "Ottmar Freudenberger" wrote:
    ||
     
    Jim Byrd, May 8, 2007
    #14
  15. frustrated

    Thanks522 Guest

     
    Thanks522, May 22, 2007
    #15
  16. frustrated

    Thanks522 Guest

    Everytime autoupdate kicked in on my machine svchost.exe pegged CPU
    utilization @ 100%. MS patch did not resolve the issue; however the
    information in your posting did. Thanks again
     
    Thanks522, May 22, 2007
    #16
  17. frustrated

    Jim Byrd Guest

    YW, Thanks522.

    --
    Regards, Jim Byrd,
    My Blog, Defending Your Machine,
    http://defendingyourmachine2.blogspot.com/



    In Thanks522 <> typed:
    || Everytime autoupdate kicked in on my machine svchost.exe pegged CPU
    || utilization @ 100%. MS patch did not resolve the issue; however the
    || information in your posting did. Thanks again
     
    Jim Byrd, May 22, 2007
    #17
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