1010 error events are logged for the Print Spooler service

Discussion in 'Windows Update' started by xerox, Dec 15, 2004.

  1. xerox

    xerox Guest

    Hi,

    I having a problem where Multiple Perflib 1010 error events are logged for
    the Print Spooler service in Windows 2000.

    I do a search on microsoft website and get the link as
    http://support.microsoft.com/?kbid=839397

    It required me to get a hotfixes from microsoft, do anyone has the hotfixes
    for this issue?

    Thanks
     
    xerox, Dec 15, 2004
    #1
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  2. xerox

    Noel Paton Guest

    <quote>
    To resolve this problem, contact Microsoft Product Support Services to
    obtain the hotfix. For a complete list of Microsoft Product Support Services
    phone numbers and information about support costs, visit the following
    Microsoft Web site:
    http://support.microsoft.com/default.aspx?scid=fh;[LN];CNTACTMS
    Note In special cases, charges that are ordinarily incurred for support
    calls may be canceled if a Microsoft Support Professional determines that a
    specific update will resolve your problem. The usual support costs will
    apply to additional support questions and issues that do not qualify for the
    specific update in question.
    <unquote>

    IOW - you ring MS and get the files from them.
    Providing you quote the KB number, state the problem, and ask for the hotfix
    only - and ask no other questions, then you should not be charged - if they
    want to charge you, ask to be referred up the chain.


    --
    Noel Paton (MS-MVP 2002-2005, Windows)

    Nil Carborundum Illegitemi
    http://www.btinternet.com/~winnoel/millsrpch.htm
    http://tinyurl.com/6oztj

    Please read http://dts-l.org/goodpost.htm on how to post messages to NG's
     
    Noel Paton, Dec 15, 2004
    #2
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