2 Updates for Office 2007 Fail to Install

Discussion in 'Windows Update' started by jcruzer66, Sep 10, 2008.

  1. jcruzer66

    jcruzer66 Guest

    The following updates fail to install:

    Security Update for the 2007 Microsoft Office System (KB951944)
    Security Update for the 2007 Microsoft Office System (KB954326)

    Could this be failing because although most of my Office products are 2003
    but I have Visio 2007 trial? Thhe trial has not yet expired.
    jcruzer66, Sep 10, 2008
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  2. You have 2 choices:
    1) Open the Application event log and look for Error under Type, with
    the Source being MsiInstaller. Double click on Error to see if an error
    code is present.
    2) Contact MS for no-charge support since both updates are Security ones:

    " How to obtain help and support for this security update
    For home users, no-charge support is available by calling 1-866-PCSAFETY
    in the United States and Canada or by contacting your local Microsoft
    subsidiary. For more information about how to contact your local
    Microsoft subsidiary for support issues with security updates, visit the
    Microsoft International Support Web site:
    North American customers can also obtain instant access to unlimited
    no-charge e-mail support or to unlimited individual chat support by
    visiting the following Microsoft Web site:
    http://support.microsoft.com/oas/default.aspx?&prid=7552 "

    MowGreen [MVP 2003-2008]
    *-343-* FDNY
    Never Forgotten
    MowGreen [MVP], Sep 10, 2008
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  3. jcruzer66

    kda Guest

    Same problem here. Nothing seems to work. Happened on both my
    desktop and my IBM laptop (which it then trashed so that I had to
    restore to a restore point to get the laptop running again).

    These updates appear to be pretty poorly implemented as these are the
    very first problems I've had after bringing both computers up to SP3
    some time
    kda, Sep 11, 2008
    mamaezildinha, Jan 9, 2009
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