5 Updates would not installed (with error codes)

Discussion in 'Windows Update' started by jamie1984, Jun 2, 2005.

  1. jamie1984

    Bunster147 Guest

    I saw on another forum (Sorry I can not find the link again) that a guy who
    had the same problem cured the problem.
    He was using a Registry Cleaner called RegCure and when he restored his
    registry back to before the first time he ran RegCure, everything was fine.
    I use RegCure and I have looked at when I started to have this 0x80070643
    problem and low and behold, the problem occurred
    on the first office update after I ran RegCure.
    This to me point to the fact that these updates arw failing due to a
    currpt/missing registry entry.
    Is there an easy way to check the registry for corrupt/missing entries
    required for office 2003 updates?
    Please note that I have posted this to several threads to make sure everyone
    is aware of this potential issue.
    Bunster147, Feb 20, 2007
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  2. RegCure *should* have backups of registry changes that one can restore
    in case there are issues such as these. If it doesn't, then it's NOT
    worth using it, is it ?
    The VAST MAJORITY of so-called registry cleaners are potentially MORE
    HARMFUL to the system then malware. If one does not know how to edit the
    registry without harming the system, then a registry cleaner is like
    putting a gun into a child's hand, isn't it ? <w>

    MowGreen [MVP 2003-2007]
    *-343-* FDNY
    Never Forgotten
    MowGreen [MVP], Feb 21, 2007
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  3. jamie1984

    Due23 Guest

    Thanks for this post. This is the first time that anyone has shed any light
    on this problem without involving OSE.EXE. I have used RegClean in the past,
    and may have the same problem. I cannot restore back to before RegClean was
    used to prove the point. However when I was investigating this in Novemeber
    2006, I did re-install Office 2003 and updates started to work. Unfortunately
    I then used RegClean a couple of times after, but did not connect its usage
    with the later failure to apply updates. I will now go through a re-install
    and see if updates apply. Thanks again for the pointer.
    Due23, Feb 22, 2007
  4. jamie1984

    Bunster147 Guest

    Reg cure does have backups but the problem is which one to use.
    I agree that registry setting are essential to the smooth running of any PC
    and products that state that they clean registry entries and therefore speed
    your PC up should know what they are doing but as you say, guns in a child's
    I should have known better.
    Just to update everyone, I have 3 PCs on my home network, all unfortunately
    running this software. One is used for basic emails and office software and
    has little new software installed. I therefore backed up the registry and
    restored it from the backup before the first run of this product and Hey
    Presto, the updates applied sucessfully.
    Therefore, in my humble opinion, this problem is caused by a corrupt registry.
    It is not as simple to restore the other PCs as these do get updated with
    new software regulary so I am now identfying from the PC that is now OK, what
    registry entries were changed (a long process unfortunately).
    Is there any software from Microsoft which can check office 2003 or windows
    update registry settings.
    I have tried to repair and reinstall office 2003 but it just fails.
    I will sent details of what registry keys I find when I have the list.


    Bunster147, Feb 22, 2007
  5. jamie1984

    Bunster147 Guest

    Thanks Due23. I have now restored the registry back to before RegCure was run
    and hey presto, all the updates were applied successfully. I think,
    therefore, that I have discovered that these problems are caused by a corrupt
    I am glad this has helped you.
    I am now trying to identify whih registry keys are causing the proble and I
    have asked Microsoft for help.
    I have 2 more PCs to "fix" but these are a little more tricky as I think
    there have been numerous updates to the registry file these PCs due to the
    amount of changes I make (software wise) to them.

    Watch this space.

    Bunster147, Feb 22, 2007
  6. jamie1984

    Bunster147 Guest

    Bunster147, Feb 22, 2007
  7. jamie1984

    scottjr Guest

    Good on ya for this. I have been searching for a solution to this problem for
    quite some time now. After trying numerous suggestions from MS they suggested
    i uninstall and reinstall Office (i am not willing to do that yet).
    I would really love to check out the registry items you found but your link
    does not work for me. I brings me to a default page for this discussion group.
    scottjr, Apr 11, 2007
  8. jamie1984

    Bunster147 Guest

    Hi scottjr. I just picked your message up and I am looking for the actual
    fix. Bear with me and I will let you kno when I have found it.
    Bunster147, Apr 11, 2007
  9. jamie1984

    Bunster147 Guest

    Hi again.
    Try this lin

    Just in case the linke does not work, here is the text of the message.
    I now think that the answer to everyones problems update Microsoft Office
    2003 updates, i.e. error code 0x80070643 (and maybe more)
    is due to a missing entry in the registry file.
    I have spent about 8 hours (over a period of a week) trying to fix this and
    knew it was related to the use of a Registry Cleaner.
    I use RegCure as a registry cleaner.
    I have 3 PCs at home, all running this software and all failing when trying
    to update Office 2003 updates.
    I restored the registry on one of the PCs back to before I run RegCure, and
    all was then OK.
    I then read this article (Many Thanks avarg3) and identified the missing
    registry entry.
    I added this entry to the 2nd PC and all worked fine.
    The problem is that some Registry cleaners remove an entry in the
    which contains the original install path for the office products.

    Read the article and follow what it says and you problems will ( I am sure
    of this) be resolved.
    Bunster147, Apr 11, 2007
  10. jamie1984

    wahoo_g2002 Guest

    Thanks for the help. I struggled trying to fix this and your comments did
    the trick.
    wahoo_g2002, Jun 2, 2007
  11. jamie1984

    Bunster147 Guest

    No Problem. I am glad it helped.
    I hope Microsoft no post this answer to all of the forums for anyone out
    there using registry cleaners.
    Bunster147, Jun 2, 2007
  12. jamie1984

    Bob Wolf Guest

    hello i have tried all that was recommend to correct the error ox80070643,
    but wanted to share something that i did. last year i notified mircosoft
    support, to make a long strong short Mircosoft told me that they blocked my
    2003 mirco word program they thought it was a (pirate verison ) beside i
    wasn't having any problem using the program (just the updates) , mirco ask me
    to verfiy the product key which i did . ha they told me after it wasnt a good
    key uhm ,so i forgot abt it for a yr bt now its annoying when i shut the
    computer down ( shut down without updates ) an that little shield comes up in
    the task bar grrr p.s no i dont have the cd. thank you Has anyone else
    experience this ..
    Bob Wolf, May 25, 2009
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