64-bit Installation woes, help?

Discussion in 'Windows Vista Installation' started by Chris H., Jun 11, 2006.

  1. Chris H.

    Chris H. Guest

    Hi,
    I downloaded the 64-bit beta 2 and I can't seem to install it on my machine.
    The system doesn't even get to the point where I see a dialog box of any
    sort. It goes through the initial DOS-like "loading files" screen, then it
    goes through the XP-like loading bar, then it gets to this teal colored
    background screen where I get a mouse cursor and freezes there eventually.

    My hardware configuration is as follows

    AMD Opteron 165 (dual-core) CPU
    Asus A8R MVP (05/03 BIOS)
    Sapphire X800GTO2 256 MB PCIe video card
    Seagate 7200.7 200 GB hard drive (with several partitions)
    Pioneer 109 DVD-ROM
    NEC 2510 DVD burner (used to install)


    Any ideas what's causing the problem?
     
    Chris H., Jun 11, 2006
    #1
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  2. Chris H.

    Chris H. Guest

    I forgot to note that I'm using 1 GB of PC3200 RAM
     
    Chris H., Jun 11, 2006
    #2
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  3. Andre Da Costa [Extended64], Jun 11, 2006
    #3
  4. Chris H.

    Chris H. Guest

    Whichever one the first phase is, this is where it freezes. Like I said, I
    get the XP-like loading screen where it says "Microsoft Corporation 2006" or
    something along those lines. When that stops, I get this blue-teal screen
    and a cursor appears. There's nothing that happens after that, I have control
    of the cursor for a little while, then it just freezes and I can't move the
    cursor any more. As far as I can tell there's nothing that gets copied or
    loaded (at least there's no indication that there is).
     
    Chris H., Jun 11, 2006
    #4
  5. check on
    the ISO to find out its integrity. Nero MD5 Verifier is a recommended
    choice. If setup still fails, its likely a bad download.

    I use the one from Ahead Nero
    http://ww2.nero.com/nero6/eng/Nero_MD5_Verifier.html

    Here are the MD5/CRC values for x86 or x64 depending on which every ISO you
    downloaded:

    x86
    - File Size = 3.12 GB (3,355,598,848 bytes)
    - CRC Value = 0x67E089E0
    - MD5 Value = 0E733AB1A8E8FF9A8684FD3639332773
    x64
    - File Size = 4.01 GB (4,309,368,832 bytes)
    - CRC Value = 0x48697711
    - MD5 Value = E43502D0A15EADD551119D5639859E04

    Paste the MD5 Checksum for either x64 or x86 depending on which one you want
    check in Step 1, Step 2 - Browse to where you stored the ISO on your drive
    and open it and it will automatically start the varification process and
    generate the has in the third field, if it matches Step 1, then you are
    safe.


    --
    --
    Andre
    Windows Connected | http://www.windowsconnected.com
    Extended64 | http://www.extended64.com
    Blog | http://www.extended64.com/blogs/andre
    http://spaces.msn.com/members/adacosta
     
    Andre Da Costa [Extended64], Jun 11, 2006
    #5
  6. Chris H.

    Chris H. Guest

    Already checked it, the ISO is fine. I've also burned it to 2 DVDs to make
    sure it wasn't a bad burn
     
    Chris H., Jun 11, 2006
    #6
  7. Chris H.

    Dave Guest

    Andre, if it helps any, it would appear that Chris is having exactly the
    same problem I'm having - see my thread from yesterday (which you responded
    to) titled "Installation from bootable DVD problem".

    The only difference is that Chris is installing the 64 bit version, while
    I'm attempting to install the x86 version of Vista.
     
    Dave, Jun 11, 2006
    #7
  8. Chris H.

    hegemon Guest

    I'm getting this problem on my Compaq computer (V2000Z) running an AMD
    Turion64 ML-37 (2.0ghz, which in Pentium terms, is probably 2.8+)

    exact same problem. I get a little farther along than you -- I am able to
    click "install now" -- but it freezes on "Please wait..." and then throws an
    exception.

    The burn is fine, and it's getting EXTREMELY obnoxious that all anyone on
    here suggests is to reburn the ISO. The burn is NOT the problem.
     
    hegemon, Jun 11, 2006
    #8
  9. Chris H.

    Dave Guest

    It doesn't help that most of the questions being asked in the forum are
    obviously not being asked by "developers, IT professionals and technology
    experts". If the MVPs weren't so tied up answering questions like "can I
    install on my E: drive instead of my C: drive?", something might actually get
    accomplished here.

    I'm having nearly the same problem as you, except that I don't get to the
    "install now" prompt. The system locks up (mouse freezes, with no drive
    activity), and reboots spontaneously 20-30 seconds later.
     
    Dave, Jun 11, 2006
    #9
  10. Chris H.

    Rob Guest

    I am also seeing freezes on the Vista x64 beta. But where it freezes is
    totally random.

    Each boot goes through the "loading files" progress bar on a black screen.
    Past that the screen with the side scrolling grey dot passes and the Vista
    installer starts. From here it crashes at any point and gives me no
    notification of doing so (I usually notice when the optical mouse powers
    down).

    So far, it has frozen 3-4 times whilst initialising the keyboard and mouse
    before showing the initial install window, numerous times at any arbitrary
    point between entering the product key and creating a partition to install
    to, and once it even got to copying the files from the DVD and made it to the
    "Expanding Files" phase of installing before freezing totally. All freezes
    have happened once the GUI has started (note: not the black screen).

    My hardware is:
    AMD Athlon 64 4000+ in an Asus A8V-E Deluxe motherboard
    2GB ECC registered DDR400 (PC3200) memory
    200GB Seagate SATA drive
    nVidia GeForce 6600GT video card

    My DVD has verified as burning correctly, with MD5 sum of
    E43502D0A15EADD551119D5639859E04.
     
    Rob, Jun 12, 2006
    #10
  11. Chris H.

    Rob Guest

    I am also seeing freezes on the Vista x64 beta. But where it freezes is
    totally random.

    Each boot goes through the "loading files" progress bar on a black screen.
    Past that the screen with the side scrolling grey dot passes and the Vista
    installer starts. From here it crashes at any point and gives me no
    notification of doing so (I usually notice when the optical mouse powers
    down).

    So far, it has frozen 3-4 times whilst initialising the keyboard and mouse
    before showing the initial install window, numerous times at any arbitrary
    point between entering the product key and creating a partition to install
    to, and once it even got to copying the files from the DVD and made it to the
    "Expanding Files" phase of installing before freezing totally. All freezes
    have happened once the GUI has started (note: not the black screen).

    My hardware is:
    AMD Athlon 64 4000+ in an Asus A8V-E Deluxe motherboard
    2GB ECC registered DDR400 (PC3200) memory
    200GB Seagate SATA drive
    nVidia GeForce 6600GT video card

    My DVD has verified as burning correctly, with MD5 sum of
    E43502D0A15EADD551119D5639859E04.
     
    Rob, Jun 12, 2006
    #11
  12. Chris H.

    Rob Guest

    Actually, I've done a bit of googling and found a post in a web forum
    (http://www.planetamd64.com/index.php?showtopic=22946) that might be relevant.

    To the best of my knowledge, most Asus Athlon 64 motherboards have a Marvell
    Yukon (SysKonnect Genesis) gigabit ethernet interface. The post to the forum
    suggests that this may be causing the lockup - my motherboard (an Asus A8V-E
    Deluxe) has such an interface.

    Try disabling the onboard gigabit interface before installation. I'll report
    if this works for me later.
     
    Rob, Jun 12, 2006
    #12
  13. I have this same problem. I try installing 64 bit Vista from a burned DVD
    and it begins to load, but then freezes a little while after the cursor
    appears. Then the screen goes black and it just sits there. My specs are:

    Athlon 64 3400+
    Asus A8V Deluxe
    Creative Audigy 2 ZS
    ATI AIW X800 XT
    120gb Maxtor HD
    40gb Western Digital HD
     
    marksoccer105, Jun 12, 2006
    #13
  14. Chris H.

    betatester Guest

    I am having that problem as well. My specs are
    Intel Pentium D 805
    1GB DDR2 4200 RAM
    Soundblaster sound card
    Nvidia GeForce 7300GS
    ECS RC410L/800-M
    DVDRW drive
    DVD-rom drive
    200GB Maxtor SATA HDD
     
    betatester, Jun 13, 2006
    #14
  15. Chris H.

    betatester Guest

    I think I found the problem with the windows 64-bit version. I got the
    installer to show the windows files as it loaded them and it froze right
    after it loaded disk.sys.
     
    betatester, Jun 13, 2006
    #15
  16. Chris H.

    Chris H. Guest

    How did you get the installer to show the windows files as it loads them?

    Anyhow, I don't think the Marvell integrated Ethernet controller is the
    problem. I disabled everything (sound, FireWire, parallel ports, etc),
    unplugged everything from USB apart from keyboard and mouse and it still
    didn't work for me. I got the exact same result, it froze in the same spot.
    I think I might connect a PS/2 mouse and keyboard to disable USB and see if
    that changes anything.

    If that doesn't work, that'll be the end of my troubleshooting, I don't
    really have the patience to debug Microsoft's beta software; especially since
    it seems no one at MS is interested in helping with the issue.
     
    Chris H., Jun 13, 2006
    #16
  17. Chris H.

    Chris H. Guest

    Well I finally managed to solve the problem by installing via the Pioneer
    DVD-ROM. I'm still not sure why the NEC DVD burner was a no-go but once I
    changed the bootable optical drive to be the Pioneer drive it worked
    correctly. As a matter a fact, I am typing this from Vista.
     
    Chris H., Jun 15, 2006
    #17
  18. Chris H.

    Dave Guest

    I thought you were watching the thread I started ("Installation from bootable
    DVD problem") before you started this one. We figured out three days ago
    that Vista won't boot properly using a NEC burner as the boot device.
     
    Dave, Jun 15, 2006
    #18
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