From reading all the requests for some serious help and the meager amount of non-solving responses, I'm beginning to think that the above captioned codes [and just what are these 'codes' that WMP pumps out?] are the result of some vile virus infection that neither Chris nor Zach have an answer for. So, I'll state my case one more time; here's what I get when I try to view the problem: " Cannot open. Please verify that the path and filename are correct and try again. (Error=80004005) " This also occurs with a similar response involving: " C00D002A " All paths and filenames to source having been verified I still have the same problem. Well Chris; well Zach what's your combined response? Also, has anyone encountered a problem with Norton after dLing a new copy of WMP? Mine tells me that WMP is infected, it procedes to clear the problem and then says that it is OK to use WMP - which of course I can't.!!! Any answers to this one???