80004005 and C00D002A are VIRUSES INFECTIONS

Discussion in 'Windows Media Player' started by JimColby, Jul 10, 2004.

  1. JimColby

    JimColby Guest

    From reading all the requests for some serious help and the meager amount of non-solving responses, I'm beginning to think that the above captioned codes [and just what are these 'codes' that WMP pumps out?] are the result of some vile virus infection that neither Chris nor Zach have an answer for. So, I'll state my case one more time; here's what I get when I try to view the problem: " Cannot open. Please verify that the path and filename are correct and try again. (Error=80004005) " This also occurs with a similar response involving: " C00D002A " All paths and filenames to source having been verified I still have the same problem. Well Chris; well Zach what's your combined response? Also, has anyone encountered a problem with Norton after dLing a new copy of WMP? Mine tells me that WMP is infected, it procedes to clear the problem and then says that it is OK to use WMP - which of course I can't.!!! Any answers to this one???
     
    JimColby, Jul 10, 2004
    #1
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  2. My answer is I'm going on vacation. You might think of wording your posts a
    bit better, remember it's no ones job here to answer anything, you want
    help, you should read http://www.zachd.com/pss/pss.html#netiquette

    My guess would be to reinstall WMP on top of itself after you have removed
    the trash. You did not install the crap with WMP, rather when browsing the
    web. Keeping a smart eye on things like this is a good start. If correct
    software was running on your system you would not be dealing with this. Get
    a good up-to-date antivirus, a firewall, spybot, and you will be good.
    There is no reason to have any system infected by stuff like this.

    --
    Chris Lanier
    Microsoft MVP - Digital Media
    ---
    of non-solving responses, I'm beginning to think that the above captioned
    codes [and just what are these 'codes' that WMP pumps out?] are the result
    of some vile virus infection that neither Chris nor Zach have an answer for.
    So, I'll state my case one more time; here's what I get when I try to view
    the problem: " Cannot open. Please verify that the path and filename are
    correct and try again. (Error=80004005) " This also occurs with a similar
    response involving: " C00D002A " All paths and filenames to source having
    been verified I still have the same problem. Well Chris; well Zach what's
    your combined response? Also, has anyone encountered a problem with Norton
    after dLing a new copy of WMP? Mine tells me that WMP is infected, it
    procedes to clear the problem and then says that it is OK to use WMP - which
    of course I can't.!!! Any answers to this one???
     
    Chris Lanier [MVP], Jul 10, 2004
    #2
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  3. JimColby

    zachd [ms] Guest

    The MVP designation is based upon past contributions of significance and not
    on any ongoing contributions. So it's not possible to hold him to some
    standard here. Instead, it's a peer community:
    http://www.zachd.com/pss/pss.html#netiquette
    - you get out what you put in.

    There's I believe two viruses/trojans that target WMP - Search.A and
    CoolWebSearch variant 26 - that I'm aware of. Your behavior is not
    symptomatic of either of them. If it were, your favorite anti-virus
    anti-spyware technology would be what would detect that and indicate what
    infection you have. Due to the extreme nastiness of that stuff, I don't
    feel comfortable dealing with people with infected systems - that stuff
    mutates like crazy. So: if you feel you've been virused and you *want* my
    advice, my recommendation is to reformat your box and start over. You never
    know what they've done to your system, do you? And since I've never heard
    of any virus that would do what you're experiencing.....

    You ask questions in order to form a profile of users who are hitting the
    issue. It's really hard to blind troubleshoot like you do in newsgroups.
    Profiling, getting information, is critical, and it's still going to take a
    while. Newsgroup help isn't for the impatient... =\

    Anybody wanting help instead of just a peer review of what happened would
    want to contact actual product support-
    http://www.zachd.com/pss/pss.html#psssupport
    It sounds like you want Answers, not just friendly words, so ... product
    support is probably who you want to talk to.

    -Zach
    --
    (speaking for myself and doing this in my free time)
    See http://www.zachd.com/pss/pss.html for some helpful WMP info.
    Following up to your post with the resolution is good netiquette.
    This posting is provided "AS IS" with no warranties, and confers no rights.
    All e-mail to this account will bounce or be deleted - *use the newsgroups*.
    --
     
    zachd [ms], Jul 14, 2004
    #3
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