8007002 error

Discussion in 'Windows Update' started by Robert, Aug 10, 2007.

  1. Robert

    Robert Guest

    Windows Update feature will not update.

    T60P Lenovo Laptop

    Vista Business

    When I run Update its says Update agent needs to be updated first but then
    only returns error code 80070002
    Same outcome even after deleting appropriate Software Distribution folder
    contents

    When I attempted to run WindowUpdateAgent30-x86 manually it runs until the
    progress indicator is about halfway then fails with error 0x80070002

    When I attempt to run stand alone updates the process fails with the follow
    error message

    Installer encountered an error: 0x80073afc

    The resource loader failed to find MUI file

    At the start of this exercise and before I erased the update History the
    only updates that seemed to have been installed were the one’s that were for
    the Office suite and IE.

    I have also tried all the other recommended work a rounds found in the
    various comments to no avail.

    Any suggestions even it is only yes there is a problem and we are working on
    it would be appreciated.
     
    Robert, Aug 10, 2007
    #1
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  2. Robert

    sillyolpom Guest

    watching with interest.. encountering same problem - running windws
    xp HOME sp1...
     
    sillyolpom, Aug 10, 2007
    #2
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  3. For sillyolporn

    You receive a "0x80070002" or "0x80070003" error code after you download an update from
    Windows Update, from Microsoft Update, or from Windows Server Update Services
    http://support.microsoft.com/kb/910336/en-us

    When searching for available updates on the Update site, you see the 0x80070002 or
    0x80070003 error
    http://update.microsoft.com/windowsupdate/v6/showarticle.aspx?articleid=17&ln=en&IsMu=False


    --
    ====================================
    TaurArian [MS-MVP] 2005-2008 - Australia
    ====================================
    How to make a good post: http://www.dts-l.org/goodpost.htm
    Defending your machine: http://defendingyourmachine2.blogspot.com/
    http://taurarian.mvps.org/index.htm

    Emails will not be acknowledged - please post to the newsgroup so all may benefit.


    | watching with interest.. encountering same problem - running windws
    | xp HOME sp1...
    |
    | "Robert" wrote:
    |
    | > Windows Update feature will not update.
    | >
    | > T60P Lenovo Laptop
    | >
    | > Vista Business
    | >
    | > When I run Update its says Update agent needs to be updated first but then
    | > only returns error code 80070002
    | > Same outcome even after deleting appropriate Software Distribution folder
    | > contents
    | >
    | > When I attempted to run WindowUpdateAgent30-x86 manually it runs until the
    | > progress indicator is about halfway then fails with error 0x80070002
    | >
    | > When I attempt to run stand alone updates the process fails with the follow
    | > error message
    | >
    | > Installer encountered an error: 0x80073afc
    | >
    | > The resource loader failed to find MUI file
    | >
    | > At the start of this exercise and before I erased the update History the
    | > only updates that seemed to have been installed were the one's that were for
    | > the Office suite and IE.
    | >
    | > I have also tried all the other recommended work a rounds found in the
    | > various comments to no avail.
    | >
    | > Any suggestions even it is only yes there is a problem and we are working on
    | > it would be appreciated.
    | >
     
    TaurArian [MS-MVP], Aug 11, 2007
    #3
  4. Robert

    sillyolpom Guest

    Yes I'd found both of those sets of instructions and followed
    them closely but to no avail.. thanks any way I appreciatr your
    time :)
     
    sillyolpom, Aug 11, 2007
    #4
  5. Other possibilities -

    "Error Code: 0x80070002" Error Message Cites License-Checking Issue After Upgrade on Dell
    Computer
    http://support.microsoft.com/?kbid=310794
    NOTE: This issue can be caused by any software that changes the default security provider.
    It is not limited to Dell computers or the Dell Assistant software. WinXP

    Also see -

    You may receive an error message that contains the "0x8DDD0018" code or the "0x80246008"
    code when you try to download updates from the Microsoft Windows Update Web site or from
    the Microsoft Update Web site
    http://support.microsoft.com:80/kb/910337/en-us
    Scroll to: Windows could not start the Background Intelligent Transfer service on the
    local computer. For more information review the system event log. If this is a
    non-Microsoft service contact the service vendor and refer to service-specific error
    code -2147024894. (0x80070002)
    Error: Path not found (0x80070003)

    --
    ====================================
    TaurArian [MS-MVP] 2005-2008 - Australia
    ====================================
    How to make a good post: http://www.dts-l.org/goodpost.htm
    Defending your machine: http://defendingyourmachine2.blogspot.com/
    http://taurarian.mvps.org/index.htm

    Emails will not be acknowledged - please post to the newsgroup so all may benefit.


    |
    | Yes I'd found both of those sets of instructions and followed
    | them closely but to no avail.. thanks any way I appreciatr your
    | time :)
    |
    |
    | "TaurArian [MS-MVP]" wrote:
    |
    | > For sillyolporn
    | >
    | > You receive a "0x80070002" or "0x80070003" error code after you download an update
    from
    | > Windows Update, from Microsoft Update, or from Windows Server Update Services
    | > http://support.microsoft.com/kb/910336/en-us
    | >
    | > When searching for available updates on the Update site, you see the 0x80070002 or
    | > 0x80070003 error
    | >
    http://update.microsoft.com/windowsupdate/v6/showarticle.aspx?articleid=17&ln=en&IsMu=False
    | >
    | >
    | > --
    | > ====================================
    | > TaurArian [MS-MVP] 2005-2008 - Australia
    | > ====================================
    | > How to make a good post: http://www.dts-l.org/goodpost.htm
    | > Defending your machine: http://defendingyourmachine2.blogspot.com/
    | > http://taurarian.mvps.org/index.htm
    | >
    | > Emails will not be acknowledged - please post to the newsgroup so all may benefit.
    | >
    | >
    | > | > | watching with interest.. encountering same problem - running windws
    | > | xp HOME sp1...
    | > |
    | > | "Robert" wrote:
    | > |
    | > | > Windows Update feature will not update.
    | > | >
    | > | > T60P Lenovo Laptop
    | > | >
    | > | > Vista Business
    | > | >
    | > | > When I run Update its says Update agent needs to be updated first but then
    | > | > only returns error code 80070002
    | > | > Same outcome even after deleting appropriate Software Distribution folder
    | > | > contents
    | > | >
    | > | > When I attempted to run WindowUpdateAgent30-x86 manually it runs until the
    | > | > progress indicator is about halfway then fails with error 0x80070002
    | > | >
    | > | > When I attempt to run stand alone updates the process fails with the follow
    | > | > error message
    | > | >
    | > | > Installer encountered an error: 0x80073afc
    | > | >
    | > | > The resource loader failed to find MUI file
    | > | >
    | > | > At the start of this exercise and before I erased the update History the
    | > | > only updates that seemed to have been installed were the one's that were for
    | > | > the Office suite and IE.
    | > | >
    | > | > I have also tried all the other recommended work a rounds found in the
    | > | > various comments to no avail.
    | > | >
    | > | > Any suggestions even it is only yes there is a problem and we are working on
    | > | > it would be appreciated.
    | > | >
    | >
    | >
    | >
     
    TaurArian [MS-MVP], Aug 11, 2007
    #5
  6. Robert

    sillyolpom Guest

    thanks for your time and your help - in the end it was siple ! I
    had rememebred to turn off the virus checker ( AVG) and spybot
    but had overlooked spybots TeaTimer ! doh !!

    thanks again

     
    sillyolpom, Aug 13, 2007
    #6
  7. Robert

    sillyolpom Guest

    I was tearing my hair out with this one too..

    in the end it was simple - I had remembered to turn off my virus
    checker ) AVG ) and spybot - but had forgotten the spybot
    teatimer ( ctrl + alt + delete - select processes - scroll to
    teatimer and disable)
    good luck
     
    sillyolpom, Aug 13, 2007
    #7
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