80070052 error installing some patches

Discussion in 'Windows Update' started by Andy Fish, Jan 23, 2004.

  1. Andy Fish

    Andy Fish Guest


    I have just installed a brand new copy of XP pro (non-sp1 edition) on
    a VMware machine and then applied SP1 myself. Then I went onto windows
    update and tried to install all the critical patches etc.

    some of them worked fine but 3 critical and several others have
    failed. when I look in the windows update.log file I see they are
    giving error

    0x80070052: The directory or file cannot be created

    This is a brand new installation with just one hard drive (C:) which
    has 2.5 GB free. I have not mucked with any settings. the WUTemp
    directory exists and has the patches downloaded into it but when I run
    the exe files manually they just quit immediately.

    I am logged in as an administrator and have checked my own temp dir
    and c:\windows\temp are writable by me. my TEMP and TMP variables are
    set correctly. I have also tried downloading other updates and they
    work fine.

    any clues gratefully received

    Andy Fish, Jan 23, 2004
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  2. Andy,

    Check this registry key on the VMware:


    Make sure that the WindowsUpdate folder is on the specified drive for
    the Program Files directory. Copy it to the location specified for
    ProgramFilesDir. The Path should be the same as the Dir.

    MowGreen [MVP]
    *-343-* Never Forgotten
    MowGreen [MVP], Jan 24, 2004
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  3. Andy Fish

    Andy Fish Guest

    hmm, I checked the registry keys, everything looks OK and the windows update
    folder is in the right place. The strange thing is that this problem only
    affects some patches (about 1/3 of them) - others download and install OK

    However, just when I was about to turn the machine off, I noticed a pile of
    dialog boxes underneath my explorer windows. Turns out that opening up the
    self-installing exe's does work but they don't display anything on the
    screen for about 30 seconds so I thought they were just bombing out

    It took much longer to install them one by one than as a batch but now they
    have installed OK and windows update recognises that they are there.
    However, the problem is still there when downloading new ones.

    Andy Fish, Jan 27, 2004
  4. Andy,

    Is there a System Volume Information folder on each drive ?

    MowGreen [MVP]
    *-343-* Never Forgotten
    MowGreen [MVP], Jan 29, 2004
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