80073715 Windows Update Error - SOLVED!!!!!!

Discussion in 'Windows Update' started by Zaneer Ahamed, Feb 27, 2010.

  1. Just uninstall the last windows update hotfix and the problem will be resolved.

    * Goto Control Panel
    * Open Programs and Features
    * View installed updates
    * Sort updates by date
    * Uninstall the latest update hotfix

    Thats all, and restart windows update. Problem resolved!

    regards
    Zaneer Ahamed
    IT Expert - Australia
    http://zaneer.com
    http://blog.zaneer.com



    mexicanman wrote:

    I had the same problem myself and this is what I did and it worked forme.1.
    04-Jan-09

    I had the same problem myself and this is what I did and it worked for
    me.
    1.- Google the web site, "system update readiness tool for windows
    vista".
    2.- Once google finds site go for the very first option "description
    of the system update readiness tool for windows vista"
    3.- Scroll down until you see "download the windows vista package
    now".
    4.- When window opens click on download and follow instructions on
    how to download the program and everything should be cool after that.
    I hope that this work for you to.


    --
    mexicanman
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    Previous Posts In This Thread:

    Error Code 80073715
    I have a new PC which has Vista 32bit installed and I've only managed to run
    windows update once. I keep getting the above error code and it just keeps
    asking me to install an update to windows update, I click install and this
    error code comes up! I have disabled my antivirus and firewall to see if
    this helps but it doesn't... Can anyone help me out please?

    RE: Error Code 80073715
    You cannot install some updates or programs
    http://support.microsoft.com/?kbid=822798

    That error message implies the package that was downloaded is not the
    correct version or is already on the machine or possibly corrupted. If
    there was a prerelease package that was installed, you may see this error.
    See if the package is available for uninstall via control panel - installed
    updates. Attempt to remove it. Add/Remove - be sure to check show all
    updates.

    --
    Gistcheckin


    :

    Hi, Thanks for the advice... what package am I actually looking for?
    Hi, Thanks for the advice... what package am I actually looking for?

    :

    Rename the SoftwareDistribution folder (it will be recreated next time you
    Rename the SoftwareDistribution folder (it will be recreated next time you
    visit WU again)
    You will lose your history but that's not important.

    Click Start, Choose Run.
    In the Run box, type services.msc.
    Click OK.
    Right-click the Automatic Updates service. ( with Vista it may read Windows
    Update)
    Click Stop.
    Stopping the service will take a moment.

    Rename the "SoftwareDistribution" folder:
    a. Click Start, click Run, type %systemroot%, and then click OK.
    b. Right-click the SoftwareDistribution folder, and then click Rename.
    c. Type SoftwareDistribution.old, and then press ENTER to rename this folder.

    Click Start. Choose Run.
    In the Run box, type services.msc.
    Click OK.
    Right-click the Automatic Updates service.
    Click Start.
    Starting the service will take a moment.

    Retry Windows Update before reading further.

    If you need to reinstall the ActiveX controls (because they may have become
    corrupt):-

    Follow this article (the article is listed the download for the old client) -
    The Windows Update Web site and the Microsoft Update Web site do not scan
    for updates when
    you repair a failed installation of Windows XP Service Pack 2 or of Windows
    XP Service
    Pack 1
    http://support.microsoft.com/kb/916259

    Note: WU Client 3.0 - Windows Update Agent:
    http://download.windowsupdate.com/v7/windowsupdate/redist/standalone/WindowsUpdateAgent30-x86.exe

    or for the 64 bit version
    http://download.windowsupdate.com/v7/windowsupdate/redist/standalone/WindowsUpdateAgent30-x64.exe


    You can delete the file you renamed "After" you've installed updates.

    --
    Gistcheckin


    :

    Thanks for all this, I will get onto it tomorrow and see if I can get it
    Thanks for all this, I will get onto it tomorrow and see if I can get it
    working... thanks again! :)

    :

    RE: Error Code 80073715
    You're welcome. Good luck.
    --
    Gistcheckin


    :

    Well I just tried everything you suggested and it still comes up with the same
    Well I just tried everything you suggested and it still comes up with the
    same error code, I am now at a loss what to do... any more ideas? :s

    :

    Are you getting a KB # with this update alert?
    Are you getting a KB # with this update alert?

    Try downloading it and save it to your desktop. Double click the exe to
    install from there. IF that fails, try going into Safe Mode with Networking
    and install from there.
    --
    Gistcheckin


    :

    There is no KB# at all that's why I'm struggling, I've even searched through
    There is no KB# at all that's why I'm struggling, I've even searched through
    some of the updates so I could try and do it manually.

    This is what it says...
    'Install new Windows Update software - To check for updates, you must first
    install an update for Windows Update'

    So I click Install and after about 3 minutes it says 'Windows could not
    search for new updates - Error code 80073715'.

    Could it have something to do with me installing Norton (which came with the
    PC)? I uninstalled Norton after 2 days as my PC didn't like it, and I now
    have AVG, everything else works ok apart from Windows Update!!!

    Thanks for your help..
    Jo :)

    :

    Re: Error Code 80073715


    Please send Internet Explorer to
    http://www.microsoft.com/genuine/selfhelp/Support.aspx and click through to
    the "Microsoft Genuine Advantage Diagnostic Page".

    If your PC fails the diagnostic tests, then post a request for help at
    http://forums.microsoft.com/genuine/default.aspx?siteid=25

    If your PC passes the diagnostic test, then continue to "Validate Windows".
    This will cause the software to be installed that Windows Update is
    attempting to install.

    Then try Windows Update again, and report back.


    You should ALWAYS disable all anti-virus, anti-spyware, download
    accelerator, etc, before attempting any Windows Update.

    --
    Robin Walker [MVP Networking]


    Hi,Thanks for the info, I followed it all, my PC passed the diagnostics and I
    Hi,

    Thanks for the info, I followed it all, my PC passed the diagnostics and I
    continued to validate windows, I disabled everything that could be affecting
    the update but the error still comes up!! :(

    Jo

    :

    Jo,Are you using Run As Administrator when you launch IE?
    Jo,
    Are you using Run As Administrator when you launch IE? Right click on IE
    desktop icon and select Run As Administrator
    1. Look in C:\Windows\Downloaded Program Files
    2. On the toolbar select View and click on Display
    3. Are any of the controls listed as damaged? If so, right click on them
    and remove them.
    4. You can right click on any control and select properties to view a
    description of the control.
    5. You can also right click on any control and select update
    6. Clear all your Internet Cache Files: Tools>Internet Options>General
    Tab>Delete Button>Delete All
    7. You'll lose all your saved info when you delete them.
    8. Reboot your system

    Retry Windows Update

    If it fails again, click on Start>Run>Type in regsvr32 /i Urlmon.dll
    Click OK
    You should receive DllRegisterServer in urlmon.dll succeeded
    Try windows update again

    --
    Gistcheckin


    :

    I had the same problem myself and this is what I did and it worked forme.1.
    I had the same problem myself and this is what I did and it worked for
    me.
    1.- Google the web site, "system update readiness tool for windows
    vista".
    2.- Once google finds site go for the very first option "description
    of the system update readiness tool for windows vista"
    3.- Scroll down until you see "download the windows vista package
    now".
    4.- When window opens click on download and follow instructions on
    how to download the program and everything should be cool after that.
    I hope that this work for you to.


    --
    mexicanman
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    http://forums.techarena.in

    no puedo intalar una actulisacion codigo error (80073715)
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    same situation
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    Submitted via EggHeadCafe - Software Developer Portal of Choice
    Dr. Dotnetsky's Cool .Net Tips and Tricks No. 26
    http://www.eggheadcafe.com/tutorial...be30-cde5d852348d/dr-dotnetskys-cool-net.aspx
     
    Zaneer Ahamed, Feb 27, 2010
    #1
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