821557, SharedDocs and Explorer fails, and more

Discussion in 'Windows Update' started by activinet, Aug 3, 2003.

  1. activinet

    activinet Guest

    I'm fairly certain 821557 hurt 2 PC's, one XP Home and
    one XP Pro. Is there some kind of standard repair for
    this? All I've tried has failed to resolve the problems.
    Autoupdate added 823980 at the same time, but I don't
    think that is the problem. HELP!

    Main symptom on both PCs: when selecting a sub-folder of
    my SharedDocs on PCxx folder (either PC), Windows
    Explorer will fail, screen will flash/initialize(?) and
    I'll lose some icons from system tray (programs are still
    running though). Sometimes asks to send a report to
    Microsoft. (I don't know what else may be "busted")

    I've left the XP Pro machine with the hotfixes and
    avoided the folder.

    On the XP Home machine, nothing seemed to help. I had no
    valid Restore points. I removed the hotfixes. I removed
    SP1 and re-installed SP1a. I did a XP Repair from XP
    CDROM; I installed SP1a thereafter.

    (Oh yeah, Media Player wouldn't execute (just a beep),
    but the XP Repair seems to have fixed that.)
    activinet, Aug 3, 2003
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  2. Have you thought about asking the news://microsoft.public.windowsxp.help_and_support newsgroup, they may be able to offer some advice.
    David Herman \(507119\), Aug 7, 2003
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