A disk read error has occurred; press Ctrl-Alt-Del to restart

Discussion in 'Windows Vista Hardware' started by teclive, Feb 29, 2008.

  1. teclive

    teclive Guest

    hi everyone, how we all doing? better than myself i hope :(

    I am running an HP Compaq Presario V6000 Notebook with a Windows Vista
    Home edition i belive

    When i try to turn my computer on i am getting teh

    A disk read error has occurred; press Ctrl-Alt-Del to restart

    error.

    The system has been acting strange teh past couple of days, freezing
    up, blue screen of death, an di noticed it started after I had borrowed
    a friends camera and plugged in the USB to retrieve the pictures, it was
    after that my system started spitting out the BSOF and freezing up on
    me.

    Last night i was talking to my son on msn, it froze, i shut it down and
    walked away, this morning i woke up, ready to work, turned on the system
    and got the error message

    My system is my bread and butter, it is how i conduct work and make my
    money. I have been down 2 days now and have a few unhappy clients :(

    I am hoping someone can help me figure out the problem, At this point,
    I dont care if i lose files, i just want my system back. Keeping my
    files would be lovely, but, i will settle for losing them if need be

    Oh...
    When i hit f12 while booting...i get this error....

    PXE E61 Media Test Failure, Check Cable
    PXE MOF Exiting Nvidia Boot agent

    (the sometimes, under the above it will show Operating system not
    found)

    again though, the operating system not found error doesnt always show
    up

    so..if i dont hit anything and just turn on the computer, i get the
    A disk read error has occurred; press Ctrl-Alt-Del to restart

    errror

    if i hit f12 while booting. i get the

    PXE E61 Media Test Failure, Check Cable
    PXE MOF Exiting Nvidia Boot agent

    error, with the operating system error once in a while

    thank you all so much for reading my post, i do hope this problem can
    be solved..

    no, i do not have recovery disk

    ty
    tanya
     
    teclive, Feb 29, 2008
    #1
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  2. teclive

    Malke Guest

    (various snippage)

    Your hard drive has died. Contact HP for repair/replacement. When you speak
    to them, order a recovery disk set, too.

    Malke
     
    Malke, Mar 1, 2008
    #2
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  3. teclive

    teclive Guest

    I was so hoping not to get that as a reply :(

    My system is reburbished, i tried contacting HP this morning but they
    were hopeless, told me they could not help me because my system was not
    purchased directly from them.
    I tried contacting the company it was bought from and they just keep
    giving me the support phone number for HP

    what would cause the HD to die any ideas? would it have been that
    camera?

    the sytem came on for me today for about 5 minutes, lagged like an SOB
    though, then, went back to the error i posted here.

    akk.....and they say technology should make our life easier ;)

    thank you so much for your reply, i think i have aged about 5 years in
    these past 2 days

    Tanya
     
    teclive, Mar 1, 2008
    #3
  4. Just replace the drive. You didn't do anything to it by just using it.
     
    Colin Barnhorst, Mar 1, 2008
    #4
  5. teclive

    Malke Guest

    Hard drives are mechanical devices. Mechanical devices die. You were not
    responsible for the hard drive dying (unless you dropped the computer or
    otherwise treated roughly). Call HP and order the restore disks for your
    model computer. That will cost around $20. Then go out and buy a
    replacement hard drive and use the restore disks to get your system back up
    and running.

    Malke
     
    Malke, Mar 1, 2008
    #5
  6. you need a copy of windows vista anytime upgrage disc.. pop mopen the c
    tray with a pin because you wont be able if you cant get the computert
    boot.. install cd close tray start computer it will say click any butto
    to install... install windows.. it will ask 4 product key its on th
    bottom of your laptop insert code key and and it will ask to repair o
    to reinstall push install. it wil ask to format disc that will be yop
    only option i know bwcause i tried then all sorry:mad: but i los
    everything too it will take about one hour to install so walk away fro
    it and let it do its thing... when its done it will restart on it own.
    once it does you will have to redo password and computer name and the
    it will check preformance that will take about 10 to 15 minutes then i
    will start desktop once it has finished go to start right click o
    computer go click on properties scroll to bottom and it should tell
    that your windows is active and genuine...:party: at this point yo
    should be smiling.. if not you will have to call microsoft and a te
    will get it working as long as you are the buyer of this compute
    1-877-426-6010 if you need a copy of windows vista contact me
    http://www.vistax64.com/members/theb0y_w0nder.html by a PM good luck m
    friend and dont worry your computer is not broke you connected a driv
    possibaly a network connecion that has created this problem:rolleyes
     
    theb0y_w0nder, May 21, 2008
    #6
  7. teclive

    posunder Guest



    Malke, I have come across the same problem, and I tried using a
    UBCD4Win cd to run some tests and see if I could recover some data, and
    that didn't even boot. Would you still say that the harddrive is dead
    concidering I was trying to boot off a cd. And the cd has worked
    several times before.
     
    posunder, Aug 26, 2008
    #7
  8. teclive

    Malke Guest

    If you used a hard drive diagnostic from outside of Windows and the
    diagnostic couldn't run, then probably your hard drive has died. Pull the
    drive and either slave it in a working machine or put it into a USB
    external enclosure and attach it to the working machine. If the drive can't
    be seen there and a drive diagnostic utility freezes or shows physical
    failures, replace the hard drive.

    Malke
     
    Malke, Aug 26, 2008
    #8
  9. teclive

    rstthomas Guest

    try it as a slave drive on another system before declaring it dead
     
    rstthomas, Oct 10, 2008
    #9
  10. teclive

    hamaradesh Guest

    hamaradesh, Dec 29, 2009
    #10
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