A failing laptop/notebook HDD or just a corrupted Vista/data?

Discussion in 'Windows Vista Talk' started by Ant, Jan 20, 2011.

  1. Ant

    Ant Guest

    Hello.

    I am trying to figure out and fix a client's old Sony Vaio
    laptop/notebook with 1 GB of RAM and 32-bit Vista Business. Basically,
    it doesn't load up its desktop fully. I do see a graphical splash screen
    loader and then a black desktop with a movable white mouse cursor, but
    that's it. This happen in both safe mode and normal boot up.

    I was able to use the laptop/notebook and access its HDD with no
    problems with both KNOPPIX v6.4.3 liveCD, an updated Norton Bootable
    Recovery v3 Flash USB drive (no malwares found), and a Windows PE CD. In
    Windows PE CD, I ran chkdsk /f and /r on it, and it found problems like
    lost clusters and bad sectors:

    Chkdsk #1 with no and with /f parameters separaretly:
    http://pastie.org/1481138
    Chkdsk #2 with its /r parameter that took a few hours overnight:
    http://pastie.org/1481142
    Chkdsk #3 with no parameters: http://pastie.org/1481145

    I also ran smartctl v5.40 in Windows 7 PE and got the detailed results:
    http://pastie.org/1481161

    I did NOT run its long test yet since it would probably take a few hours
    and I can't wait for it to finish at this time. Would it help to do that
    later when I do return to it to get new smartctl results?

    For kicks, I rebooted back to Vista but the results were almost the same
    except normal boot up now result a blue screen with IRQ_EQUAL_
    something. It went too fast and autorebooted to get the details. :( Safe
    mode still hangs.

    Is this Vista trashed and need a (repair?) reinstall? :(

    Thank you in advance. :)
    --
    "It is said that the lonely eagle flies to the mountain peaks while the
    lowly ant crawls the ground, but cannot the soul of the ant soar as high
    as the eagle?" --unknown
    /\___/\ Phil./Ant @ http://antfarm.ma.cx (Personal Web Site)
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    Ant is currently not listening to any songs on this computer.
     
    Ant, Jan 20, 2011
    #1
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  2. Ant

    HumBug! Guest

    On Thu, 20 Jan 2011 08:33:50 -0800, Ant <> wrote:

    >Hello.
    >
    >I am trying to figure out and fix a client's old Sony Vaio
    >laptop/notebook with 1 GB of RAM and 32-bit Vista Business. Basically,
    >it doesn't load up its desktop fully.


    Sounds like a video problem.

    Could simply be the video driver is corrupt,
    or could be the hardware.
     
    HumBug!, Apr 8, 2011
    #2
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