Able to send but not receive Emails

Discussion in 'Windows Vista Mail' started by Mousesurfer, Nov 26, 2009.

  1. Mousesurfer

    Mousesurfer Guest

    Hi there:
    My computer just recently had a melt down and I just had to use my HP
    Recovery Disks & reinstall all my software including - Microsoft Office Home
    and Student . Now for some reason my Windows Mail Ver 6.0 has decided to no
    longer receive incoming emails.

    The error message it's giving me is as follows: "Your Server has
    unexpectedly terminated the connection. Possible causes for this include
    server problems, network problems, or a long period of inactivity.
    Account:'POP.telus.net', Server: 'POP3.telus.net'; Protocol: POP3, Port 110,
    Secure (SSL): No, Error Number 0X800CCC0F

    My emal address for this account is: I work off of
    Windows Intenet Explorer 8 and my ISP is Telus (as I live in Calgary,
    Alberta, Canada)

    Yet....my Yahoo! Canada email account of works fine????

    Any ideas on how I can rectify this issue?
     
    Mousesurfer, Nov 26, 2009
    #1
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  2. Mousesurfer

    Sam Hobbs Guest

    You say you "reinstall all my software including - Microsoft Office" yet
    this newsgroup is for Windows Mail. Which one are you using and which one do
    you want to use?
     
    Sam Hobbs, Nov 26, 2009
    #2
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  3. [Well, you're gonna wanna change your passwords now...if not get new email
    addresses, now that you've permanently posted both of them on the
    internet...]
     
    PA Bear [MS MVP], Nov 26, 2009
    #3
  4. "Unexpectedly terminated" is usually caused by interference from an
    antivirus program. Which antivirus are you running?
    As a minimum, email scanning in the antivirus should be turned off,
    although that may not be sufficient to eliminate all bad effects.
    In a worst case scenario, your antivirus may need to be uninstalled.

    Email scanning in any antivirus should be disabled, for reasons
    explained here:
    http://thundercloud.net/infoave/tutorials/email-scanning/index.htm

    If no improvement after disabling email scanning, consider upgrading
    to Windows Live Mail, because it is less prone to suffering bad effects
    from overly intrusive antivirus programs:
    http://download.live.com/wlmail
     
    Gary VanderMolen \(MVP\), Nov 26, 2009
    #4
  5. Mousesurfer

    Bev Gordon Guest

    Gary: I am with Telus Security Services and it provides scanning of
    Antivirus, Firewall, Anti-Spyware, Anti-Fraud, Phone, etc.


    "Unexpectedly terminated" is usually caused by interference from an
    antivirus program. Which antivirus are you running?
    As a minimum, email scanning in the antivirus should be turned off,
    although that may not be sufficient to eliminate all bad effects.
    In a worst case scenario, your antivirus may need to be uninstalled.

    Email scanning in any antivirus should be disabled, for reasons
    explained here:
    http://thundercloud.net/infoave/tutorials/email-scanning/index.htm

    If no improvement after disabling email scanning, consider upgrading
    to Windows Live Mail, because it is less prone to suffering bad effects
    from overly intrusive antivirus programs:
    http://download.live.com/wlmail
     
    Bev Gordon, Nov 26, 2009
    #5
  6. Mousesurfer

    Peter Foldes Guest

    Bev

    It also makes a mess as it did for this OP when scanning in and outgoing emails.You
    do not need scanning of emails. The resident AV will stop anything trying to come
    through anyway

    Scanning of emails is one of the biggest problems for email clients.Even Norton
    say's so

    Read the following so you will be up to speed
    http://thundercloud.net/infoave/tutorials/email-scanning/index.htm
     
    Peter Foldes, Nov 27, 2009
    #6
  7. Server-based security is not a problem for Windows Mail.
    Client-side security programs can interfere with Windows Mail.
     
    Gary VanderMolen \(MVP\), Nov 27, 2009
    #7
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