about office 2007 sp1 update online

Discussion in 'Windows Update' started by LGM, Dec 12, 2007.

  1. LGM

    John Guest

    I downloaded the update, saved it to disk, rebooted the computer, then tried
    to install the update... Same error.

    In my case, Office 2007 came pre-installed with my HP computer and was
    purchased and activated online.

    The event log shows this information about the error...

    Product: Microsoft Office Professional Hybrid 2007 -- Error 1935.An error
    occurred during the installation of assembly component
    {04E73476-518E-4B6A-8E10-021A00078847}. HRESULT: 0x80131047. assembly
    interface: IAssemblyCacheItem, function: Commit, assembly name:

    John, Dec 14, 2007
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  2. I have the same problem.

    I tried to install SP1 from the standalone file for US English.

    We are not using any registry cleaner.
    Marc Savignac, Dec 14, 2007
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  3. LGM

    PA Bear Guest

    Forwarded to Office Update via crosspost.
    PA Bear, Dec 14, 2007
  4. LGM

    Peter Foldes Guest

    You need to insert your Office 2007 install disk into your CD\DVD Rom while installing Office 2007 SP1

    Hey Guys,

    This may sound crazy, but just before you try to re-download SP1, please put
    the Office 2007 CD in your CD drive, cancel the auto-setup pop-up, and then
    download and install SP1. We think the problem may be with the local cached
    Office files on your hard drive, and putting the Office CD in the drive will
    allow the SP1 setup routine to find the correct files.

    Please, please respond back to the newsgroup so we know if this fixed your
    issue. Thanks!
    Peter Foldes, Dec 15, 2007
  5. LGM

    PA Bear Guest

    That's a little foggy, Peter. One possible translation: Put the Office
    CD/DVD into the correct drive | Cancel the Automatic Updates install |
    Download & install manually.

    What about those whose machines came with Office 2007 preinstalled and don't
    have a CD/DVD? Manually downloading/installing the "fullfile" EXE doesn't
    seem to work for them.
    ~PA Bear

    PA Bear, Dec 15, 2007
  6. Have you solved the 78f error yet?
    If not have you tried with the Office 2007 DVD in each of your DVD
    Insert the Office 2007 in the drive before going to Microsoft/Windows
    Then start Windows/Microsoft Update.

    If you still have problems, can you contact me at the "E-Mail Me" on
    this page:
    I may be able to point you to a resolution.
    If you drop the "1" it will get to me a little faster.

    If you are not having the 78f error, this does not apply.
    Jupiter Jones [MVP], Dec 15, 2007
  7. LGM

    Jean-Marie Guest

    following some siggestion read on the internet, I made a repair from the
    original CD.
    After, the update ran perfectly.

    Hope this help.
    Jean-Marie, Dec 15, 2007
  8. Hi Jupiter Jones,

    thank you for your hint. This doesn't solve this issue but I've tried
    another way.

    I've did an uninstallation and a reinstallation. Then I could install Office
    2007 SP1 about Windows Update Online Service.

    Thank you again for your hint. Sometimes it would forget the basic things.

    Best Regards

    André Buschow
    André Buschow, Dec 15, 2007
  9. André;
    Glad you solved it.

    Do you mean you uninstalled then installed Office?
    Jupiter Jones [MVP], Dec 15, 2007
  10. Yes it's so. First I uninstalled my Office 2007, after a reboot I installed
    my Office 2007 again. After that I could install the Office 2007 SP1.
    André Buschow, Dec 15, 2007
  11. Thank you for the information André
    Jupiter Jones [MVP], Dec 15, 2007
  12. André Buschow, Dec 15, 2007
  13. LGM

    Debbie Guest

    If you don't have your Office CD or DVD, try placing *any* data CD/DVD in
    the drive prior to running SP1 setup.

    Post back & tell us how that goes.


    Debbie, Dec 15, 2007
  14. LGM

    pedro Guest

    Hi Debbie,

    this suggestion of inserting *any* data CD/DVD seemed a bit like the old
    "reboot and it'll work" support joke, but for the sake of help & feedback, I
    did that, then executed the installer twice manually and once via wupdate and
    I still have the same error as everybody.

    Please don't mind my relaxed tone & kindly inform of any other actions you
    would like for us to try.

    With kind regards,

    P.S. I've never used any reg cleaner
    pedro, Dec 16, 2007
  15. LGM

    pedro Guest

    what did finally work for me is completely uninstalling Office 2007 and
    reinstalling it again. Upon reinstallation, I run the SP1 update manually and
    it worked all right. After upgrading, wupdate complained about SP1 being
    still pending for installation so I ran installation via wupdate too.

    A perhaps useful note is that, when manually running the SP1 update after
    reinstallation, it asked me to close/kill explorer.exe (which it had not done
    so far). When this was done, it pursued installation until its completion.

    Because reinstallation might not even be possible for everybody, maybe this
    is something that can be tried by the persons with preinstalled Office and
    w/o the installation CD :
    1.open task manager,
    2.go to processes tab,
    3.find & select explorer.exe,
    4.right click and choose "end process"
    5.and then go to "file" menu, run
    6.locate your SP1 installer
    7.and launch it
    (if you'd want to launch explorer.exe later on, just go to file/run, type
    explorer.exe and client on "OK" button).

    Hope it helps !!

    pedro, Dec 16, 2007
  16. LGM

    student Guest

    Hallo Peter! What to do I don't havethe DVD since I have an OEM preinstalled
    version of vista and office! I only have a 60 days free trial that whas
    included in the pc with Vista pree installed! What to do then..?


    Do I need to install the Microsoft Installer 3.1 (MSI 3.1) first before
    installing the SP1 when I am using Vista OS...?? I read that Microsoft
    Installer 3.1 (MSI 3.1) has to be installed first but not sure if that is
    needed when using Vista..??

    Therefore I tried to install Microsoft Installer 3.1 (MSI 3.1) and got the
    error message, (translated from Swedish) that there is not enough free memory
    to execute the commando! That seems strange since I have over 163 gig in free
    space on the hard drive. What can be wrong? And do I have to install
    Microsoft Installer 3.1 (MSI 3.1) before installing SP1 when using Vista OS
    or is that information only valid for XP..??


    student, Dec 18, 2007
  17. LGM

    Dawie Human Guest

    What about the advice in

    Article : 926804
    Last Review : October 15, 2007
    Revision : 1.5


    Error message when you try to install a 2007 Office program: "Error 1935. An
    error occurred during the installation of assembly component"
    Dawie Human, Dec 18, 2007
  18. LGM

    tfurlan Guest

    Hi -
    I am getting the same error code - 78F. I do not have an office disc.

    I originally downloaded the student trial version, and then converted it to
    the licensed version. I don't have the original email MS sent me when I
    ordered the licensed version. I only have a print out of the web page with
    the Product ID, so I don't tthink I have complete info on re-downloading.

    I want to try deleting office, and reinstalling it. I have my original
    product ID that i got when I purchased the licensed version. Will this work
    if i download the trial again? I don't want to delete office, and then be
    left with nothing.

    Also, is there a place for those of us who downloaded the program to order a
    hard copy of the disc, like those who got office bundled with a computer?


    tfurlan, Dec 20, 2007
  19. As I understand it, the trial download will work with your retail
    Product Key, but you may want to test before committed after
    uninstalling office.
    I have used the trial download with a retail key successfully.

    First try these:
    Have you ever run any type of registry cleaner such as CCleaner?
    If so try the back-up feature most of those tools have.
    Some solve it by disabling anti virus.
    Also disable any spyware removers, download accelerators and anything
    else unnecessary running.
    Then insert the Office 2007 DVD before going to Windows/Microsoft

    Try repairing Office 2007
    Go to Programs/Add Remove Programs in the control Panel and Select
    Office 2007
    From there take the option to "Repair".

    Jupiter Jones [MVP]

    Jupiter Jones [MVP], Dec 20, 2007
  20. LGM

    mib147 Guest

    I ran an Office Diagnostics on my install and it found and repaired 1
    problem. Once that was done, I was able to install successfully.
    mib147, Dec 20, 2007
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