"Access is denied." message during sp2 installation

Discussion in 'Windows Update' started by Dwight, Sep 19, 2004.

  1. Dwight

    Dwight Guest

    While downloading and installing Service Pack 2 for home xp, I received the
    access denied message about half way through installation. I clicked the OK
    button and sp2 uninstalled. What is the problem, and the fix?
     
    Dwight, Sep 19, 2004
    #1
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  2. Dwight

    Taurarian Guest

    Taurarian, Sep 20, 2004
    #2
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  3. Dwight

    AEH Guest

    I am experiencing the same problem (access denied) and attempted to locate
    the info off the link below. The message now reads "the article you are
    looking for is not available". Given that ... how do I fix my "access
    denied" problem - any suggestions?
     
    AEH, Sep 30, 2004
    #3
  4. Dwight

    Dwight Guest

    Many people are having the same problem. Unfortunately, Microsoft's article
    describing how to fix the problem did not work and in fact directed users to
    an incorrect logfile that was to be used to diagnose the problem. Those
    users who were directed to the correct logfile from outside sources and were
    able to go into their registry and manually change key permissions, still
    were not able to install SP2, or the installed version resulted in
    malfunction of their computers and software. Perhaps Microsoft's removing of
    the article (MKB 873148) is their first step in recognizing this bug and
    doing something about it. My advice to you as a user would be not to install
    SP2 on your computer until Microsoft works out all of the bugs or you will be
    risking computer or software malfunction. IBM has also made that
    recommendation to their employees:

    http://www.pcworld.com/news/article/0,aid,117297,00.asp

    Good Luck,
    Dwight
     
    Dwight, Sep 30, 2004
    #4
  5. Hi

    Please take a look at this post:

    http://groups.google.com/groups?selm=
     
    Torgeir Bakken \(MVP\), Sep 30, 2004
    #5
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