Accessing external hosted web site from internal network

Newb and probably fairly easy fix. We are running SBS 2003 for our in office
network (company.local) and email (@company.com). We have recently put up an
externally hosted website (company.com), but we are unable to access it while
in our office and all the rest of the internet works fine. I am sure that our
SBS is seeing our request of www.company.com as a local request and can't
find it since it is an externally hosted site. What do I need to configure to
fix this problem?

Thanks

 

Hmmm. If AD was set up with company.local and nobody manually created a zone
for company.com on your SBS box in DNS, you shouldn't have this problem.
Look in your DNS console and see what you see.

Also please post your actual domain name, and also an unedited ipconfig /all
from your SBS box and a workstation (labeling which is which)

 

Hi LW and my apologies to lostcontact for jumping in on their posting but I
believe I have the same issues. I also have my companies external website
hosted by my ISP. I cannot access it from my internal network but there
appears to be no issues accessing it externally.
I did some stuff today which I am sure may have cause the issue. I had this
issue when creating new user accounts. What it did was create the user
account but the email account was incorrect. What it did was create the
mailbox as instead of . gocompany.com is
my registered FQDN and also the name on my godaddy SSL certificate. I use
this FQDN to access all my ecternal point such as RWW, WA and remote via the
url https://gocompany,com/owa or so forth. So I re-ran the Setup Your
Internet Address wizard and this fixed that problem. However because
company.com is my email address as well as my external homepage address I
believe this has caused this problem. How? I got no clue so I am again
seeking your holy input. Hopefully this could also help out the original
poster. Thanks again.

Oh by the way my internal domain name does not use company name. It uses
othername.local

"Lanwench [MVP - Exchange]"

 

I believe we'll need the same data from you as was requested from the O.P.
to help straighten this out.

 

Fixed problem by creating a new Host (A) record in DNS forward zone for the
www.company.com.

 

Fixed the problem by creating a new Host (A) record for www.company.com in
the DNS forward lookup zone.