Accessing Files Incredibly Slow

Discussion in 'Windows Vista General Discussion' started by Bookworm, Feb 2, 2008.

  1. Bookworm

    Bookworm Guest

    Hi all,

    For the past week or so, the Windows Vista partition of my computer (it's a
    Macbook Pro using Bootcamp, but as you'll see this has nothing to do with the
    problem) has been running incredibly slow - not programs, themselves, but
    anything that has to view the files on my disk. Programs take a long time to
    start but then run fine, and trying to view files or folders takes an
    incredibly long time (like 2 minutes to load the main 'Computer' screen or 1
    minute to open the 'Downloads' window in Firefox or load a Save dialog).

    Currently, my Vista hard drive partition is very full, with only about 5.8GB
    of 50GB avaliable. I'm planning to eventually remove some of the larger
    games/etc and relocate them to my external hard drive, but it's been at this
    level for several weeks so I'm not convinced that has anything to do with it
    - the problem has only existed for about a week and a half right now.

    I've run an AVG Antivirus scan, scanned with Spybot S & D and Ad-Aware, and
    checked all my firewall settings (I'm using PC Tools) - everything seems
    fine. But now, just booting the computer takes almost 20 minutes, then it's
    another 30 minutes of 'preparing my desktop', then finally another 20 before
    I can actually do anything while Windows Explorer loads. The OS X area of my
    computer seems completely unaffected, and the only thing I've done different
    then I usually do on Vista is that I mounted a network drive at a friend's
    house about a week before the problem started.

    I realize that a lot of you will say 'well, if he's using Mac he needs to
    talk to Apple' or something, but THIS IS NOT AN OS X OR MACBOOK ISSUE. There
    have been NO other problems with my computer besides this one, and as I
    mentioned, my OS X (and Ubuntu Linux) partitions are both fine.
    Bookworm, Feb 2, 2008
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  2. Bookworm

    Malke Guest

    No, I'm not going to say this is a Mac issue. But I am going to say -
    clear off some of that stuff *now*. I understand that you don't think
    the lack of space has anything to do with it, but I think it does. Get
    at least 10GB free and see how things go. After you've done that, if
    you're still having problems post back.

    Malke, Feb 2, 2008
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  3. Bookworm

    Bookworm Guest

    Thank god. Will do, assuming I can get onto Vista...
    Bookworm, Feb 2, 2008
  4. Bookworm

    Bookworm Guest

    Sorry to bump this thread, but I wanted to also let you know that when I
    unplugged my external hard drive (one of two) and booted into Vista, the OS
    ran about 50% faster... it's still quite slow, but much better then it had

    I have two external HDS, a 160GB portable one with a FAT32 formatted
    partition for downloading stuff (50GB) and a 100GB partition for Apple's Time
    Machine which is Mac formatted. My other external is a big 320GB FAT32 disk
    for storing large games and videos, and I never seem to have problems when
    booting with it connected. Could this have something to do with my problem..?
    Bookworm, Feb 2, 2008
  5. Bookworm

    Bookworm Guest

    Alright, I have about 12.4 GB of free space on my drive now. Is that enough?
    Bookworm, Feb 2, 2008
  6. Bookworm

    Malke Guest

    It should be. Now for some testing.

    1. Run without any external hard drives connected. How does that work?
    If all is well...
    2. Then connect the drive that doesn't have the Mac-formatted partition
    on it. How does that work? If all is well...
    3. Remove that drive and connect the drive that has the Mac-formatted
    partition on it. How does that work? If all is well...
    4. You don't connect both drives at the same time, do you? If you do,
    then connect both drives and test. We know the MacBook Pro is powerful
    enough, but I don't know about running two drives at once plus the
    internal drive. It doesn't seem likely to me that you'd do this, but
    since I can't see your machine...

    Obviously if you hit a wall and all is *not* well at a certain step,
    you've got to troubleshoot from there, but this gives you a
    troubleshooting path so you can start narrowing down the culprit.

    The external drive you use for Time Machine must be firewire; is the
    other drive USB? Since you mention Time Machine, you must be running
    Leopard. Is your Boot Camp one you created in Leopard or did you upgrade
    to Leopard and leave a previous Boot Camp install on? The older Boot
    Camp isn't compatible with Leopard and perhaps you've got old drivers
    involved. I'm just throwing out some ideas here. I've installed XP on
    Boot Camps, both under Tiger and Leopard, but not Vista.

    Hope this helps get you started in figuring out what's going on.

    Malke, Feb 2, 2008
  7. Bookworm

    Bookworm Guest

    Alright, well:

    When I boot up with NO drives attached it's fairly slow.

    When I attach my larger external hard drive, the non-partitioned one, it's
    not noticably different. I'll try the other one and the two together in a

    I usually keep both connected so I have quick access to my files; and
    remember - I've been doing this for several weeks now with no problems. I
    also have no problems on the OS X side (which is Leopard. My Boot Camp
    install is from Tiger, but I have upgraded the drivers... I think).
    Bookworm, Feb 2, 2008
  8. Bookworm

    Malke Guest

    OK, if you've been doing this for several weeks with no problems then
    something has changed in that time. What? I don't know whether updating
    Leopard affects the Boot Camp drivers or not. I wouldn't think so, but I
    don't know that for sure. On the Vista side, look and see if there are
    any clues in Vista's own troubleshooting logs:

    Control Panel
    System and Maintenance
    Performance information and tools
    Advanced tools in left pane

    Start > All Programs > Maintenance > Problem Reports and Solutions >
    View Problem History

    Also look in Event Viewer - Start Orb>Search box>type: eventvwr.msc

    Malke, Feb 2, 2008
  9. Bookworm

    Bookworm Guest

    As far as I know, upgrading Leopard wouldn't affect the Windows partition...
    Mac can't write to NTFS formatted drives anyhow.

    I turned off Problem Reporting when I upgraded, I think because it was
    either annoying or conflicting with something...

    Where specifically in Event Viewer should I look? There's like some 10,000
    different events in a bunch of different logs....
    Bookworm, Feb 2, 2008
  10. Bookworm

    Malke Guest

    It should be fairly easy to tell in Event Viewer if something is wrong.
    There will be a red or yellow warning symbols. You want to be looking in
    Application and in System around the time things started going wrong.
    I'm sorry, but that's as specific as I can get without actually seeing
    the machine. Remember, the point of all of this is to try and figure out
    what has changed since things worked. So use that as your time frame.
    Obviously you don't need to be looking at Event Viewer items from months

    What about the rest of the troubleshooting tree? You said that attaching
    the non-partitioned drive doesn't cause a problem. What happens when you
    attach the partitioned one?

    Malke, Feb 2, 2008
  11. Bookworm

    Bookworm Guest

    OK, in the Administrative log for the past week there's only two yellow !
    marks. Both are 'The winlogon notification subscriber <GPClient/Profiles> was
    unavailable to handle a critical notification event> GPClient was in the
    second, Profiles in the first... that doesn't seem like something that'd be
    causing sluggishness like I'm getting, though.

    In System, there were a couple of !s about my printer and network card, and
    then this red, circled ! error: 'Encrypted volume check: Volume information
    on cannot be read.'

    Slightly earlier is this error: 'Task Compatibility module failed to upgrade
    existing scheduled tasks. Additional Data: Error Value: 2147750671.' and just
    before it is a thing about my bluetooth connection.

    Then, during the reboot where I had the most trouble, about 50 instances of:

    'A Mac-formatted volume was mounted with an uncommitted journal, and the
    journal failed to replay.'

    And then:

    'A Mac-formatted volume has a corrupt journal.'

    Which just looped over and over again. Methinks this proves what the problem
    Bookworm, Feb 3, 2008
  12. Bookworm

    Malke Guest

    I think you've figured it out. I expected Windows to have problems
    mounting a Mac-formatted drive and sure enough. Every time I plug my usb
    thumbdrive (which I use on my Mac) into a Vista machine, Vista wants to
    scan it. Of course I say no. So I was thinking that Vista would be
    unhappy with the external drive with the Mac partition. Since you're
    using that drive for Time Machine, my suggestion would be to *only* use
    it for Time Machine and don't use it on Windows at all. You most
    definitely want Time Machine to work if you need it and if Vista screws
    it up, it won't.

    You might also want to test that hard drive with the drive mftr.'s
    diagnostics just to make sure it's good and not failing on you. It
    probably is just Vista troubling itself over the foreign file system,
    but you do want to be sure the drive is healthy. Once you've determined
    it is, I'd run Disk Utility on it from the Mac and make sure permissions
    are good, etc. Then just give over the whole drive to Time Machine
    (which Time Machine wants, anyway).

    I've got to go for the evening, but I do think your issue is solved. The
    answer is probably not what you wanted, but there you have it.


    Malke, Feb 3, 2008
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