Account got hacked...

Discussion in 'Windows Live Messenger' started by Kenpachi, Oct 19, 2007.

  1. Kenpachi

    Kenpachi Guest

    Well, it simple, my friend sent me a zipped file which was suspose to be a
    picture inside, but it was a web page link, I was stupid enough to click it
    since I did not think she would have been harmed by that kind of bug. When I
    clicked it, a Virus alert appeared, so I deleted it, deleted the zip file,
    and ran a virus scan right away then ran a spyware scan. The next day, when I
    restarted my computrer, my msn wouldn't connect right away. So I tryed all my
    password I had in mind, none of them worked. I went to change it but my
    secret answer was changed as well and my alternate email removed.
    So i went on mom msn and added my msn to her msn and couple her after, my
    msn accepted my mom one and began to talk to me. So now i'm beginning to fear
    that he's trying to make a bad reputation with my name with every contact
    that I have...

    I don't know what else to do....I e-mailed support but no answer so far...
    wish I could find a canadian french # to call but can't seem to find any :|

    Thank in advance for the help.
     
    Kenpachi, Oct 19, 2007
    #1
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  2. Greetings,

    Which support did you send your request to?

    Your best bet here is to contact Windows Live ID Services who will more than likely just shut
    down the account entirely. See here:
    https://support.live.com/eform.aspx?productKey=wlid&ct=eformts

    --
    Jonathan Kay
    Microsoft MVP - Windows Live Messenger/MSN Messenger/Windows Messenger
    Associate Expert
    http://www.microsoft.com/windowsxp/expertzone/
    Messenger Resources - http://messenger.jonathankay.com
    All posts unless otherwise specified are (c) 2007 Jonathan Kay.
    You *must* contact me for redistribution rights.
     
    Jonathan Kay [MVP], Oct 20, 2007
    #2
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  3. Kenpachi

    Kenpachi Guest

    Yep, Wrote a email but no answer... The problem now is all my account
    information for multiple game and forum and such are in my inbox. I made a
    new email and added some contact and they told he was being annoying. So I
    guess he's starting to annoy and insult everyone in my contact list as I
    though he would do.

    Closing my account. sigh... That mean there is no way to get it back? I even
    called microsoft, but since I'm not paying they refuse to help. I wouldn't
    care to pay now if it would get my damn account back. Best proof I got is
    simple, My msn profile has picture of me and I got a profile on abitibiwebs
    with the same picture. I still have the same picture on my computer as well.
    I could even scan my card up or be on cam with someone working there.

    Now I don't know what to do anymore...
     
    Kenpachi, Oct 20, 2007
    #3
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