Activated 2003SBS asking to be activated again?

Discussion in 'Windows Small Business Server' started by Phydeux, Jul 11, 2004.

  1. Phydeux

    Phydeux Guest

    This is weird. I activated my client's SBS 2003 with Microsoft over a
    month ago, and now I'm getting messages that Windows needs to be activated
    within 7 days. Yet when I open the activation wizard, it says its already
    activated.

    Anyone else had this happen? I don't want my client's office to come to a
    screeching halt over this.
     
    Phydeux, Jul 11, 2004
    #1
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  2. Phydeux

    Henry Craven Guest

    Are you sure it's SBS that is asking to be activated, and not some
    Software you have running on that Box ?
    Running any additional windows servers ?
    Scanned for Malware ?
     
    Henry Craven, Jul 12, 2004
    #2
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  3. Phydeux

    Phydeux Guest

    Definitely Windows, it comes up as soon as I log in. I doubt malware could
    get in, but on your suggestion I scanned just in case, and it turned up
    clean. And there's no other software running on the server that would
    require activation. And the expiration date coincides with the install date
    + 90 days.

    What I don't understand is why whatever check that happens at login doesn't
    recognize the activation status shown in the OOBE dialog. o_O

    Any other thoughts on what I could check? I don't feel like having my
    client shell out $$$$ to call MS tech support for something that might just
    be a simple fix.
     
    Phydeux, Jul 12, 2004
    #3
  4. Hi Phydeux,

    You only have 14 days to activate sbs 2003, so this 90 days is from
    something else.
     
    Marina Roos [SBS-MVP], Jul 12, 2004
    #4
  5. Phydeux

    Henry Craven Guest

    What's the -exact- message, Header (if any) and Text.
    What's showing up in the Event logs ?
    Just for the heck, what other Software -is- running on the server ?
    ( Exchange, SQL server, ISA ...... Antivirus......etc... )
     
    Henry Craven, Jul 12, 2004
    #5
  6. Phydeux

    Phydeux Guest

    Gee, event logs. DUH!!! Welcome to the Etcha-Sketch I call my brain!

    The header in the dialog prompt says "Windows Product Activation". That's
    why I thought it was the OOBE activation system.

    In the Application Events there's a message with Category ID 1005 from
    "Windows Product Activation". The text of it reads:

    "Your Windows product has not been activated with Microsoft yet. Please use
    the Product Activation Wizard within 5 days."

    I'm not sure what to do beyond this. Its really bizarre that I'd get this
    message, yet the activation system itself says I'm ok. o_O I think the
    server has been doing crack when no one is looking.
     
    Phydeux, Jul 13, 2004
    #6
  7. Phydeux

    Henry Craven Guest

    Certainly sounds strange, and I'd be almost certain it's not SBS, but I
    guess we'll know in 6 days time when we see what stops working..... but
    perhaps we shouldn't wait till then...

    Looking for something with a 90 day Activation...
    ....You don't have terminal Server installed by any chance ?
    SQL Server and ISA were installed ( if you did ) from the
    Premium Disk, not from FPP ?
     
    Henry Craven, Jul 14, 2004
    #7
  8. Phydeux

    Phydeux Guest

    If you're referring to Terminal Services Licensing, no, its not
    installed. There's no need for it in the type of environment my client is
    using. As for IAS, no to that as well, its really not needed for the same
    reasons as TSL. As to SQL Server, only the Desktop Engine for SBSMonitoring
    and Sharepoint are installed. But those were automatically installed at
    setup. I doubt they'd require separate activation as this was included in
    the set. But what's FPP? I'm having trouble figuring out that acronym.
     
    Phydeux, Jul 14, 2004
    #8
  9. Phydeux

    root Guest

    Full Packaged Product or some such referring to the possibility that you
    added some component(like ISA or SQL) that you actually purchased separately
    and installed separately thus requiring separate activation.
     
    root, Jul 14, 2004
    #9
  10. Phydeux

    Phydeux Guest

    Well, my client has a close friend who is pretty high up in the echelons
    at Redmond, and asked him to get involved. He worked some kind of magic,
    and corrected the issue remotely. So now its resolved. And with only 3
    days left before the windows would have slammed shut on the server. *PHEW!*
    I wonder if his friend could get me a job with MS? HMmmm.... :)
     
    Phydeux, Jul 15, 2004
    #10
  11. Phydeux

    root Guest

    So did you ever find out what was happening? What the fix was?
     
    root, Jul 15, 2004
    #11
  12. Phydeux

    Henry Craven Guest

    It would be interesting to know what the problem was and how it occurred
    in the first place.
    ( I had wondered if perhaps someone had mucked with the registry
    "registered" setting )
     
    Henry Craven, Jul 15, 2004
    #12
  13. Phydeux

    Phydeux Guest

    I have no idea what it was, he said he could fix it if I gave him
    temporary admin access and the IP. He logged in, did about 5 minutes worth
    of work, and logged out. Whatever he did left no visible traces. But then
    again, he works at MS so I'm sure he's privvy to a few things we're not.
    Either way, its fixed.
     
    Phydeux, Jul 16, 2004
    #13
  14. Phydeux

    Phydeux Guest

    Considering that "someone" would have to be me, the answer is no. I
    actually don't know where the activation keys are, nor do I have the desire
    to fiddle with them on an installation that's bought and paid for. What
    would be the point? I'd risk screwing up an otherwise operable server and
    piss off a loyal client. Not a good idea. Especially since he's still
    recovering from the sticker shock of buying 2003SBS in the first place.
     
    Phydeux, Jul 16, 2004
    #14
  15. It would be nice if you could get back to the person who helped you and say
    that the folks here at the Microsoft SBS newsgroup would like to know (a)
    what caused the problem, and (v)how this was fixed for future reference. Or
    ask him/her to come to the NG themselves and post an explanation.
     
    Kevin Weilbacher [SBS-MVP], Jul 16, 2004
    #15
  16. Phydeux

    Phydeux Guest

    He wouldn't even tell ME what it was he did, that's why he needed to
    remote in himself. And to be honest, I don't think we'd want him to post
    what he did and how he did it in public. Many could misuse such information
    to bypass the Windows Activation system. I'm happy just knowing he was able
    to correct the issue.

     
    Phydeux, Jul 16, 2004
    #16
  17. Phydeux

    root Guest

    That kind of a response doesn't buy you much here. Ignorance is bliss for
    SBS2003 professionals is an insult!

     
    root, Jul 17, 2004
    #17
  18. Phydeux

    Henry Craven Guest

    Sorry Phydeux,
    Didn't mean to imply any nefarious deeds on your part there.

    I use X-Teq from time to time, and I recalled that one of the options
    was to set the registered flag, and knowing how some owners like to get
    hands on, it seemed to me not inconceivable that yours may have used
    that or a similar tool, to tweak the server an just flipped a switch by
    accident or curiosity.

    --
    Henry Craven {SBS-MVP}
    Melbourne Australia




    place.
     
    Henry Craven, Jul 17, 2004
    #18
  19. Phydeux

    Henry Craven Guest

    Pity, a second poster (Andy Holland ) has just posted an issue
    with activation on an activated Server.

    2 is still co-incidence, but it would be nice to know what the issue is.
     
    Henry Craven, Jul 17, 2004
    #19
  20. Phydeux

    Phydeux Guest

    I'm not saying ignorance is bliss. I'm saying that it would be
    irresponsible to put such information out into public view. But that
    presupposes that I even knew what he did, but he kept me from seeing it as
    well. So all I know is he went into the server by remote, ten minutes later
    it was working fine. What he did I'll never know, I'm just grateful he was
    able to correct it without having to rebuild the entire server.


     
    Phydeux, Jul 17, 2004
    #20
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