Active sync +pocket pc +hosted environment (exch 2k3)

Discussion in 'ActiveSync' started by Paul Adam, Jun 29, 2004.

  1. Paul Adam

    Paul Adam Guest


    First off the environment

    Win2000 AD
    Exchange 2k3 front end/back end config with shared hosting of 4 domains and
    all users have at least 2 smtp email addresses in different domains (i.e.
    one user would have an email address of and
    - note the additional '.' in the second address which is
    the primary address - I think this has a part to play in the scheme of

    A few users have requested the ability to use active sync from mobile
    devices (XDA's, IPAQ's and smartphones).

    After a bit of messing about with cert's (using a self signed one for the
    moment - but got all the problems ironed out with that i think) we are now
    stuck with a problem affecting all of the aformentioned users where
    activesync returns the good old HTTP_500 error on the mobile devices.

    From what Ive found on the net so far I think its a problem with the
    multiple email addresses and the fact that the primary email addresses are
    ones that were added later ( and that they are different aliases
    for the users actual logon name.

    I know that Activesync is working to a point because I have tested it with
    the administrator account (which only has one email address -
    ) and it sync's up fine without any problems.

    Can anyone give me any tips as to where to look next as I'm completely stuck


    Paul Adam
    Paul Adam, Jun 29, 2004
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  2. Paul Adam

    Paul Adam Guest


    After doing that nobody could log in to the webmail - rejected user

    And still got the http_500 error on the mobile devices

    Any other idea's?


    Paul Adam

    message Hello Paul

    I would like you to verify the following important settings on your
    [ Internet Information Services (IIS) Manager | EXCHANGE-SERVER\Web
    Sites\Default Web Site\Exchange | 8ê | Properties | Directory Security |
    Authentication and access control | Edit. | Integrated Windows
    Authentication ] ý

    Robert Fischer
    Paul Adam, Jun 30, 2004
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  3. Paul Adam

    Paul Adam Guest

    also, the default website has the integrated windows authentication switched
    on - not sure if that makes any difference or not.

    There are two websites set up in iis one is on 80 and the other on 443 -
    anything coming in on 80 is instantly redirected to the 443 site.


    Paul Adam

    Paul Adam, Jun 30, 2004
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