Admin Only Error On WinUpdate

Discussion in 'Windows Update' started by Eric, Aug 17, 2003.

  1. Eric

    Eric Guest

    I'm having a user in the house who is running Windows XP
    Pro and is having problem when attempted to use the
    Windows Update site. This individual is receiving
    a "Administrator Only" error message, although he is the
    only user and is part of the Administrator. The only
    problem is the Windows Update, and can access websites
    just fine.

    I went to Microsoft's website and found the problem this
    individual was having (see KB article below) and followed
    some of the steps from 1 through 13 provided and that
    didn't help. The rest of the article explains if you are
    connected through a proxy server and which isn't the case
    so I stopped.

    http://support.microsoft.com/default.aspx?scid=kb;EN-
    US;316524

    The article did state that this could be caused if the
    Catroot2 folder is corrupted, and so I thought deleting
    the folder and restarting the machine would fix the
    problem. Also, there are no firewalls installed and the
    XP built-in firewall is disabled on this machine.

    I used TweakUI for XP and showed the Administrator
    account on the welcome screen and logged in as the
    Administrator that way. I tried it and it still will not
    let the user use the Windows Update without giving
    the "Administrators Only" error.

    Any solutions?
     
    Eric, Aug 17, 2003
    #1
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  2. Eric

    Maurice N Guest

    Hope you are familiar with Regedit. If so, use it carefully, after studying some items at Kelly's Korner.
    See http://www.kellys-korner-xp.com/xp_w.htm then scroll down to "Windows Update" section.
    Go slow & look to see if 'any of it' applies to your case.
     
    Maurice N, Aug 17, 2003
    #2
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