" Administrators only !"

Discussion in 'Windows Update' started by Antoine J. Mechelynck, Sep 8, 2003.

  1. Previously I had the "Windows Update stuck un loop symptom, i.e.

    1. Checking Windows Update Software verion
    2. You need to upgrade Windows Update -- Click "Update Now"
    3. Installing updates, please wait
    4. Back to 2 above, endlessly

    I followed the instructions for Win98 in Knowledge Base Article 319585
    ("Software Update Incomplete, This Windows Update Software Did Not Update
    Successfully" [...]) Mostly it was about deleting files.

    Now instead of 2 above I get stuck on a page that says "Administrators Only!"
    with instructions applying to 2K and XP but not to Win98.

    AFAIK I already am running as administrator. How do I get Windows Update to
    recognise it ? I'm stumped.

    Running Win98 SE 4.10.2222

    Regards,
    Tony.
     
    Antoine J. Mechelynck, Sep 8, 2003
    #1
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  2. To resolve this issue, please follow these steps:

    1. Click on Start, Run and type "regedit" (w/o the quotes). The Registry
    Editor will open.
    WARNING: Using Registry Editor incorrectly can cause serious problems that
    may require you to reinstall Windows 98/ME. Microsoft cannot guarantee that
    problems resulting from the incorrect use of Registry Editor can be solved.
    Use Registry Editor at your own risk.

    2. Navigate to the following key:

    HKEY_LOCAL_MACHINE\Software\Microsoft\Windows\CurrentVersion\Policies\Explor
    er

    3. You should see a key called "NoWindowsUpdate".

    Check the data value for this key. In order to access the Windows Update
    site, the data value should be a zero "0". If the value is set to a one
    "1", then your PC is currently configured to DENY access to the Windows
    Update site. You need to change the value of this key to a zero "0" to
    allow your PC access to the site. To change the data value, double-click on
    the key name and set the value to a zero "0".

    4. Once the data value has been changed, close the registry editor, reboot
    your PC and try the Windows Update site again.

    If after verifying that the NoWindowsUpdate key is set to a zero "0" and
    re-booting your PC you are still seeing the Access Denied error on the
    Windows Update web site, then try these steps:

    1. Open the Registry Editor.
    2. Navigate to the following key:

    HKEY_LOCAL_MACHINE\Software\Microsoft\Windows\CurrentVersion\Policies\Explor
    er

    3. Select the "NoWindowsUpdate" key and Delete it.
    4. Close the registry editor, reboot your PC and try the site again.

    For more steps to try, refer to this Microsoft KB article:

    http://support.microsoft.com/default.aspx?scid=kb;en-us;228548
     
    David Herman \(507119\), Sep 11, 2003
    #2
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