Adobe Flash Player Won't Install

Discussion in 'Internet Explorer' started by DaffyD®, Oct 17, 2009.

  1. DaffyD®

    DaffyD® Guest

    I'm using Windows XP SP3 and IE8. I just downloaded some security updates
    and now I can't get Adobe Flash Player to work. I tried uninstalling it and
    now it won't auto download from the Adobe website. I tried manually
    installing Flash Player but that isn't working either. I still get an error
    message that I need to enable Javascript and/or install the Flash Player.
    Does anyone have any idea on how to fix this?



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    DaffyD®, Oct 17, 2009
    #1
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  2. DaffyD®

    Leonard Grey Guest

    "...some security updates..." from whom? Which ones?

    "...can't get Adobe Flash Player to work.." In what way does it not
    "work" exactly?

    "...won't auto download from the Adobe website." It's not supposed to
    auto-download, you have follow the installation instructions.

    "...still get an error message..." from what program or website?

    Moral: If you want ideas, we need facts.
     
    Leonard Grey, Oct 17, 2009
    #2
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  3. Here are three possible solutions to your problem, work thur them in order 1
    thru 3.

    Note: If you are uncomfortable performing any of the Steps in Solution 1 or
    Solution 2, then move directly to Solution 3.

    Solution 1

    Manual Uninstall||Reinstall of Flash Player

    Download the following two files and save them to your Desktop

    http://download.macromedia.com/pub/flashplayer/current/uninstall_flash_player.exe
    http://www.macromedia.com/go/full_flashplayer_win_ie

    Now disconnect from the Internet and temporarily disable any Real-Time
    Secruity Application(s) running in the background on your machine.
    Now run the Uninstaller file from the Desktop to completely remove the Flash
    Player from your System.
    Now run the Installer file from the Desktop to reinstall the latest version
    of the Flash Player.

    Test the results, if no joy move on to possible Solution 2.

    Solution 2

    Registry Permission problems

    It's possible that you have a Registry Permissions problem that is
    preventing the Flash Player from installing properly. Follow the directions
    at the following Adobe site for resetting your Registry Permissions:

    http://kb2.adobe.com/cps/494/cpsid_49419.html

    After completing steps 1 thru 8 for fixing your registry permissions, the go
    back to and follow the steps in Solution 1.

    Test your results, if no joy the move to possible Solution 3.

    Solution 3

    Adobe offers free email support(via a Web Case) for Flash Player
    installation problems, you might turn there next:

    1. Go to the Adobe Support Portal:
    http://www.adobe.com/go/supportportal/

    2. When you get to the Support Portal page, click on the Button that says:
    "Create an Account"

    3. Once you've created an account with Adobe and you're logged in to that
    Account, at the bottom of the page use the selector to select:
    "Installation Help"

    4. In the 'Choose product' category put a tick in the radial next to:
    "Additional products"

    5. From the selection menu select:
    "Adobe Flash Player"

    6. Now click the button that says "Continue"

    You will taken to a page entitled:
    "Create a support case"

    7. Here you can type your support request and send it to Adobe



    Good luck,

    Donald Anadell
     
    Donald Anadell, Oct 17, 2009
    #3
  4. DaffyD®

    ju.c Guest

    How to install Adobe's Flash Player correctly.

    1. Download required files:

    Adobe Flash Player 3 MB
    http://fpdownload.macromedia.com/ge...sing/win/install_flash_player_10_active_x.msi

    Adobe Flash Player Uninstaller 205 KB
    http://download.macromedia.com/pub/flashplayer/current/uninstall_flash_player.exe

    2. Disable anti-virus, temporarily.

    3. Run the "Adobe Flash Player Uninstaller".

    4. Run the installer "install_flash_player_10_active_x.msi".

    5. Create then import this registry file to remove the kill-bit for Adobe Flash controls:

    - Copy below and paste into Notepad.

    ----------copy-inside-only----------
    REGEDIT4

    [-HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Internet Explorer\ActiveX Compatibility\{8FFBE65D-2C9C-4669-84BD-5829DC0B603C}]
    [-HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Internet Explorer\ActiveX Compatibility\{D27CDB6E-AE6D-11CF-96B8-444553540000}]

    ----------copy-inside-only----------

    - Save-as IE_Flash.reg (or any name + .reg)

    - Double-click or right-click and merge into the registry.

    6. Flash uses ActiveX controls, so try resetting your Internet Explorer
    Security Zones to their defaults. Set these to "enable":

    - Binary and script behaviors --> enable
    - Run ActiveX controls and plug-ins --> enable
    - Script ActiveX controls marked safe for scripting* --> enable
    - Active scripting --> enable


    Test Page
    http://www.adobe.com/products/flash/about/

    Adobe Flash Player Settings Manager
    http://www.macromedia.com/support/documentation/en/flashplayer/help/settings_manager02.html


    ju.c
     
    ju.c, Oct 18, 2009
    #4
  5. DaffyD®

    DaffyD® Guest

    Thank you for your responses. I somehow got Flash Player to work after
    uninstalls and reinstalls, using the Flash Player uninstaller and the
    downloaded installer files. I then had the same problem with Firefox and
    was able to fix that, too. I had to do everything manually.



    __________ Information from ESET NOD32 Antivirus, version of virus signature database 4520 (20091018) __________

    The message was checked by ESET NOD32 Antivirus.

    http://www.eset.com
     
    DaffyD®, Oct 18, 2009
    #5
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