After ie8 and Norton 360, cannnot delete any files in Windows Expl

Discussion in 'Internet Explorer' started by Engbert, Mar 21, 2009.

  1. Engbert

    Engbert Guest

    Two weeks ago, I installed the RC1 of ie8, and also updated Norton 360. Then
    I found that in Windows Exploer/Computer, and also Power Desk 7 which uses
    some of WE, any time I delete a file Windows Explorer crashes and restarts.

    In PowerDesk I can use shift delete, which does not use the recycle bin, or
    Ctrl-K, which scrubs the file, OK. Other programs which delete files, such
    as ACDSee, Adobe Bridge work perfectly well. I reinstalled Windows because I
    could not find a fix. Norton said they did not support IE8, so I used McAfee.

    Now IE8 is released, I installed it again and then installed the latest
    Norton 360, v3.0. Everything else works fine, but then I noticed that the
    delete problem has reappeared.

    Is there a way to repair Window Explorer without reinstalling Windows? I
    have Vista Home Premium, always kept fully updated.
     
    Engbert, Mar 21, 2009
    #1
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  2. Engbert

    TaurArian Guest

    Engbert wrote:
    :: Two weeks ago, I installed the RC1 of ie8, and also updated Norton
    :: 360. Then I found that in Windows Exploer/Computer, and also Power
    :: Desk 7 which uses some of WE, any time I delete a file Windows
    :: Explorer crashes and restarts.
    ::
    :: In PowerDesk I can use shift delete, which does not use the recycle
    :: bin, or Ctrl-K, which scrubs the file, OK. Other programs which
    :: delete files, such as ACDSee, Adobe Bridge work perfectly well. I
    :: reinstalled Windows because I could not find a fix. Norton said
    :: they did not support IE8, so I used McAfee.
    ::
    :: Now IE8 is released, I installed it again and then installed the
    :: latest Norton 360, v3.0. Everything else works fine, but then I
    :: noticed that the delete problem has reappeared.
    ::
    :: Is there a way to repair Window Explorer without reinstalling
    :: Windows? I have Vista Home Premium, always kept fully updated.


    Have you tried reversing your steps -

    How do I uninstall or remove Internet Explorer 8?
    http://support.microsoft.com/kb/957700


    --

    TaurArian [MVP] 2005-2009 - Update Services
    http://taurarian.mvps.org
    ======================================
    How to ask a question: http://support.microsoft.com/kb/555375
    Disclaimer: The information has been posted "as is" with no warranties
    or guarantees and doesn't give any rights. Computer Maintenance:
    Acronis / Diskeeper / Paragon / Raxco
     
    TaurArian, Mar 21, 2009
    #2
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  3. Engbert

    Engbert Guest

    Thank you for your reply.

    Before going through all this again, I would just like to know if anyone
    else has this problem. I could not find it in search. Unfortunately, I do
    not know whether the problem is w ie8 final or n360 or the combination. Is
    there a way to separately repair Windows Explorer without reinstalling
    Windows?

    Incidentally, Windows Dfender is also running.
     
    Engbert, Mar 21, 2009
    #3
  4. Engbert

    Engbert Guest

    I contacted Norton again, and uninstalled n360. The problem was cured.

    Reinstalled Norton 360 v 3, and the problem reappeared. The Norton tech in
    chat says that there are still incompatibilities twixt N360 and ie8. I can
    put up with this for now - I can delete files in power Desk 7 using either
    the shift delete or ControlK.
     
    Engbert, Mar 21, 2009
    #4
  5. Engbert

    Carpediem99 Guest

    I Think that I have found a solution to this problem

    1- Download : Shellexview (http://www.nirsoft.net/utils/shexview.html)

    2- Run shellexview and sort the entries on one of the last column, the
    Microsoft one.

    3- Dont touch to the Microsoft lines

    4- Spot the powerdesk context menus line and disabled it.

    Worked for me

    The right click with Internet security 2009, ie8 and powerdesk was always
    closing explorer.exe and nowit's work.


    Carpediem
     
    Carpediem99, Apr 2, 2009
    #5
  6. Engbert

    Engbert Guest

    Thank you for your reply. But since this happens in Windows Explorer (or
    Computer) I doubt that PowerDesk is the problem.

    Do you use pwerDesk 7?

    Does your solution disable all context menus in Power Desk?
     
    Engbert, Apr 2, 2009
    #6
  7. Engbert

    Carpediem99 Guest

    HI,

    As english is not my native language, I had made my first message short.

    Yes I use Powerdesk 7 (cannot live without it !) and the right click was not
    working with windows explorer (every where with explorer, explorer,
    workstation, etc), powerdesk and anything that the usage is to manipulate
    files and directories. And the trouble has happened when I have added
    Internet explorer 8. And yes, I use Norton Internet security 2009.

    And Yes, the context menus in powerdesk continue to work even if I have put
    something disabled.

    I have asked in some others forums why they work but I have not received a
    response.

    I can only say, try it. You have nothing to lost. If it's not working,
    shellexview will let you reverse any change you could have make.



    Carpediem
     
    Carpediem99, Apr 2, 2009
    #7
  8. Engbert

    Engbert Guest

    You are right. it worked. Thank you !!!
    Bryan

     
    Engbert, Apr 2, 2009
    #8
  9. Engbert

    Carpediem99 Guest

    Hi,

    If you prefer an official solution, I have found this on the web site of
    powerdesk


    http://kb.avanquestusa.com/display/4/search.aspx?tab=search

    search for a line saying:


    PowerDesk crashes when right-clicking on some files and folders.



    Powerdesk really seem to be the reason of the problem.


    Carpediem
     
    Carpediem99, Apr 3, 2009
    #9
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