After logon MSN Messenger 6.2, MSN Messenger freeze

Discussion in 'Windows MSN Messenger' started by wubing, Jun 30, 2004.

  1. wubing

    wubing Guest

    I am using Windows XP Professional and just upgrade MSN Messenger to 6.2.
    After I logon the Messenger, the Messenger just freeze can not doing
    anything. I tried to reinstall Messenger and no use. Tried use another
    hotmail account same thing. Can anyone give me some solutions?
     
    wubing, Jun 30, 2004
    #1
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  2. Greetings wubing,

    You may need to completely remove your Messenger settings and then try again. To do so,
    close MSN Messenger if it's running by right-clicking the Messenger icon in the notification
    area/system tray, by the clock and choose Exit. Then, click Start, then Run, then type:
    %appdata%\microsoft
    and click OK.

    Right-click the MSN Messenger folder and choose Delete.

    Then, start the registry editor by clicking Start, then Run, type "regedit" and then
    click OK. Navigate to the HKEY_CURRENT_USER\Software\Microsoft\MSNMessenger key (they look
    like folders), click the MSNMessenger key, then choose the Edit menu, and then choose Delete.

    After all this, restart Messenger and see if the problem has been corrected.

    All posts unless otherwise specified are (c) 2004 Jonathan Kay.
    You *must* contact me for redistribution rights.
     
    Jonathan Kay [MVP], Jun 30, 2004
    #2
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