After restarting getting a message saying it can't update %1: %2

Discussion in 'Windows Update' started by Guest, Oct 30, 2003.

  1. Guest

    Guest Guest

    A few weeks ago I installed an update and after restarting
    it said Windows was unable to update %1 to %2
    %1: %2.
    Now it happens every time I install and update and now
    that I just tried to install software it's like my
    computer is not recognoizing anything I have installed.
     
    Guest, Oct 30, 2003
    #1
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  2. Are you using Windows ME ? If yes, here's the solution provided by Mike
    Maltby, MS-MVP :

    Error Message: Windows Could Not Upgrade the File %1 from %2 %1: %2
    http://support.microsoft.com?kbid=283069

    " First boot to DOS using a floppy and check whether you have a
    WININIT.INI file in your C:\WINDOWS folder. If present rename it to
    something like wininit.old and try booting again. It is also probable
    that you will have to repeat the last software install or update that
    you made. See MS KB283069 -
    "Error Message: (http://support.microsoft.com?kbid=283069).

    If you can't find a wininit.ini file then I suspect your problem is due
    to the C:\_RESTORE\TEMP folder having around 64K files in it which is
    the limit(2**16) for the number of files that can be located in a folder
    using the FAT32 filing system. This can also lead to the "Cannot
    upgrade file %1 from %2.." message when booting. I suggest you try
    deleting the _RESTORE folder with the loss of any system restore
    checkpoints you might have (not that I think they are now usable) and
    see if that solves the problem. [BTW do you
    have any Symantec applications installed? I ask because LiveUpdate is
    implicated in this problem.] Delete the folder as follows:
    a) Boot to DOS using a floppy. Do NOT choose "Minimal Boot" from the
    menu when booting from a floppy but rather choose "Start computer with
    (or without) CD-ROM support" otherwise the ATTRIB command will not be
    available.
    b) At the DOS A:\> prompt, type:

    A:\> ATTRIB -H -S -R C:\_RESTORE
    A:\> REN C:\_RESTORE OLDREST

    c) Remove the floppy
    d) Reboot your PC

    Another problem though is that the update you were doing was probably
    never completed so your system may still be unusable. If however it does
    manage to boot then
    e) Delete the folder C:\OLDREST
    f) Check that an automatic system restore checkpoint was created.
    g) Finally adjust the space allocated to the restore folder:
    System | Performance | File System | Hard Disk and adjust the restore
    slider to your preferred setting. A figure of 200MB is normally more
    than adequate for day to day use allowing perhaps a week of checkpoints
    to be available although increasing this to perhaps 400MB for a few days
    during periods of large installs such Microsoft Office is advisable.
    --
    Mike Maltby MS-MVP "


    MowGreen [MVP]
    *-343-* Never Forgotten
     
    Mow Green [MVP], Nov 1, 2003
    #2
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