After Service Pack 1 was installed now my cluster service will not start

Discussion in 'Clustering' started by Sabo, Eric, Apr 5, 2005.

  1. Sabo, Eric

    Sabo, Eric Guest

    Can someone please help. My cluster worked just fine until I applied
    Service Pack 1 for Windows 2003 and now my cluster service will not start on
    one of the nodes.
     
    Sabo, Eric, Apr 5, 2005
    #1
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  2. What does the event log say? Is everything else running? What it the active
    or passive node when you installed SP1? Was this the first or second node
    you upgraded?

    Cheers,

    Rod

    MVP - Windows Server - Clustering
    http://www.nw-america.com - Clustering Website
    http://www.msmvps.com/clustering - Blog
     
    Rodney R. Fournier [MVP], Apr 5, 2005
    #2
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  3. Hi Eric,

    Please provide more elaborated details of the exact Events you see in the System Event Log, you may have to provide a few of them before Event ID 1069 and
    include the errors you see in the Cluster Logs.

    If you are planning to call Microsoft. you may want download and execute the Cluster MPS Reports on ALL nodes of the cluster that is experiencing the problems
    from the following link below before you call. This tool is used for data gathering as an assistance in troubleshooting. It will create a CAB file you can send back to
    me via e-mail.

    DOWNLOAD LOCATION:
    <http://download.microsoft.com/download/b/b/1/bb139fcb-4aac-4fe5-a579-30b0bd915706/MPSRPT_CLUSTER.EXE>

    README FILE:
    <http://download.microsoft.com/downl...5-a579-30b0bd915706/MPSRPT_Cluster_Readme.txt>

    --
    Hope this helps,
    Mike Rosado
    Windows 2000 MCSE + MCDBA
    Microsoft Enterprise Platform Support
    Windows NT/2000/2003 Cluster Technologies

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    -----Original Message-----
     
    Mike Rosado [MSFT], Apr 5, 2005
    #3
  4. Sabo, Eric

    Sabo, Eric Guest

    I opened a call with PSS. The cluster service does start but it takes about
    15 minutes to start.
     
    Sabo, Eric, Apr 5, 2005
    #4
  5. Just as an FYI...

    This might not be the exact issue you are seeing but there is a known issue
    with cluster service failing to start after applying SP1 and rebooting the
    node if sharedaccess start is set to automatic and clussvc restart policy is
    set to 'Take No Action'. Given below is the information from the SP1 release
    notes.

    Full release notes can be downloaded from
    http://www.microsoft.com/downloads/...7f-9a60-41f4-923c-4a76ec361f91&DisplayLang=en

    =========================
    The Cluster service might fail to restart when the node is restarted

    This information applies to:
    .. 32-bit versions of Windows Server 2003, Enterprise Edition; and Windows
    Server 2003, Datacenter Edition
    .. Itanium-based versions of Windows Server 2003, Enterprise Edition; and
    Windows Server 2003, Datacenter Edition

    When you restart the cluster node, the Cluster service (clussvc) might fail
    to start under both of the following two conditions:
    .. The Cluster service restart/recovery policy is set to Take No Action.
    .. The way Windows Firewall Service (SharedAccess) starts is set to
    Automatic.

    To correct this problem, do the following:
    1. Open a command prompt and restart the Cluster service using the command:
    net start clussvc

    In the Services MMC snap-in, set the recovery action for Cluster Service
    failures to Restart the Service.

    Note
    This problem does not occur if the Cluster service restart/recover policy is
    set to Restart the Service, which is the default setting after you install
    the operating system or if Windows Firewall Service (SharedAccess) is
    disabled.
    =========================

    Hope this helps.

    --
    Regards,
    Shon Shah
    Software Design Engineer/Test
    Microsoft Cluster Server

    This posting is provided "AS IS" with no warranties, and confers no rights.
    Use of included script samples, if any, are subject to the terms specified
    at http://www.microsoft.com/info/cpyright.htm

    Please do not send email directly to this alias. This alias is for newsgroup
    purposes only.
     
    Shon Shah [MSFT], Apr 5, 2005
    #5
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