Age old problem of Clients not showing up after reboot and long wa

Discussion in 'Update Services' started by Devin M., Sep 9, 2005.

  1. Devin M.

    Devin M. Guest

    Could someone please look at the output from my test client so see if there
    is an abvious problem here? I have a single domain, 1 DC, 1 GC and I have
    setup our organization with OU's based upon dept. I have made the
    modifications to the CustServ OU on our DC and all other lockdowns or OU
    mod's work fine however we are never quite sure about the OU mod for WSUS.
    Our's is http://servername and that's it for the redirection. However if we
    manually go to http://servername/selfupdate we receive an error that we don't
    have permission to browse or index this page. Any help would be a help....

    C:\sus>clientdiag

    WSUS Client Diagnostics Tool

    Checking Machine State
    Checking for admin rights to run tool . . . . . . . . . PASS
    Automatic Updates Service is running. . . . . . . . . . PASS
    Background Intelligent Transfer Service is not running. PASS
    Wuaueng.dll version 5.4.3630.1106 . . . . . . . . . . . PASS
    This version is SUS 1.0

    Checking AU Settings
    AU Option is 1 : Disabled . . . . . . . . . . . . . . . PASS
    Option is from Control Panel

    Checking Proxy Configuration
    Checking for winhttp local machine Proxy settings . . . PASS
    Winhttp local machine access type
    <Direct Connection>
    Winhttp local machine Proxy. . . . . . . . . . NONE
    Winhttp local machine ProxyBypass. . . . . . . NONE
    Checking User IE Proxy settings . . . . . . . . . . . . PASS
    User IE Proxy. . . . . . . . . . . . . . . . . NONE
    User IE ProxyByPass. . . . . . . . . . . . . . NONE
    User IE AutoConfig URL Proxy . . . . . . . . . NONE
    User IE AutoDetect
    AutoDetect not in use

    Checking Connection to WSUS/SUS Server
    AU does not have Policy Set
    AU does not have Policy Set
    UseWuServer is disabled . . . . . . . . . . . . . . . . FAIL

    Press Enter to Complete


    Thanks,


    Devin M.
    Network Engineer
    Digital Planet
    Detroit, MI.
     
    Devin M., Sep 9, 2005
    #1
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  2. This would be the "obvious" problem...
    And this would be the cause...

    The error at http://servername/selfupdate is normal because there is /NO/
    content at that URL.
    Try testing at http://servername/selfupdate/wuident.cab
    However, the selfupdate issue is totally separate from the above problem
    which is a manifestation of your policy not being properly applied.
     
    Lawrence Garvin, Sep 9, 2005
    #2
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  3. Devin M.

    Devin M. Guest

    Thanks for the reply! What would you suggest as the proper course of repair?
     
    Devin M., Sep 9, 2005
    #3
  4. Find out why your policy isn't being applied to the client. :)
     
    Lawrence Garvin, Sep 9, 2005
    #4
  5. Devin M.

    Devin M. Guest

    But I thought you said my problem was that the out of date program file????
    And how do I determine if the policy isn't being applied? It looks like it
    is!.
     
    Devin M., Sep 9, 2005
    #5
  6. The out-of-date program file is out-of-date because the policy has not yet
    been applied, which when properly applied, will allow the client to
    /selfupdate/ the out-of-date program file from the CABs currently stored on
    your WSUS server.

    It could be that the policy is being applied, but the policy configuration
    is defective.

    You can use RSOP.MSC to determine if the policy is being applied as you
    configured it.
    You can also directly inspect the registry key at
    HKLM\Software\Policies\Microsoft\Windows\WindowsUpdate

    and if you export and post it here, I'll be happy to comment on the contents
    as applies to your current situation.
     
    Lawrence Garvin, Sep 10, 2005
    #6
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