All Windows Updates Fail

Discussion in 'Windows Update' started by Joy, Jun 17, 2005.

  1. Joy

    Joy Guest

    Windows Update fails to install any of the 8 critical updates it finds. The
    last successfull update I received was Microsoft Installer 3.1 in May. It was
    previously suggested in an earlier thread to turn off automatic updates, then
    to "C:\Windows\windowsupdate.log and rename the file", start automatic
    updates, then rerun Windows Updates. I can't find windowsupdate.log and
    how/what do I rename the file? Thanks for your patience.
     
    Joy, Jun 17, 2005
    #1
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  2. Joy

    jackson Guest

     
    jackson, Jun 17, 2005
    #2
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  3. Joy

    jackson Guest

     
    jackson, Jun 17, 2005
    #3
  4. Joy

    jackson Guest

     
    jackson, Jun 17, 2005
    #4
  5. Joy

    Mike Guest

    Same here. I just get the same error code each time, 0xC80003FA, but is this
    caused by the servers being busy?
     
    Mike, Jun 17, 2005
    #5
  6. Joy

    June Guest

    Well, there are now three of us. There is no explanation or error message
    provided as to why it fails.
     
    June, Jun 17, 2005
    #6
  7. Joy

    Joy Guest

    I get no error code. My history shows that the Installer 3.1 was successfully
    installed (no updates thereafter). I downloaded the Information Tool from
    Microsoft. Now in add/remove programs the Installer and 5 Hotfixes are blank
    where "installed & date" should be. Could this be that the Installer was not
    loaded successfully and that I need to install it again? If so, where can I
    find it?
     
    Joy, Jun 17, 2005
    #7
  8. Joy

    Martin Guest

    To do the rename, you have to stop the Automatic Update service, and then
    rename the file WindowsUpdate.log in %Windir% that is probably c:\Windows.
    Don't forget to restart the service after renaming the file. You can rename
    it whatever you want (ex. WindowsUpdate.log.bak).

    And the problem happened to me too... Since June 14, Automatic Update wasn't
    able to update my 45 computers except for one only.
     
    Martin, Jun 17, 2005
    #8
  9. Joy

    Hipper Guest

    I too have Window XP Home Edition download failures this month, nor notices
    from Windows Update which is set on automatic. Unfortunately this coincided
    with the installation of new spyware and AntiVirus programmes so I have been
    running over these to see what the problem was! It seems, then, that it is
    nothing to do with them.

    I tried Martin's suggestion to rename WindowsUpdate.log but it refused to do
    this because it claimed the file was open somewhere - I don't know where. I
    did turn of the automatic update.

    I hope the boffins at Microsoft are on this case.
     
    Hipper, Jun 17, 2005
    #9
  10. Joy

    Joy Guest

    I found an answer that works from another site! My Update is working again!

    Grif wrote:
    If you haven't tried it already, there is a brand new ''Version 6'' of
    Windows Updates For Windows XP SP2..In order to make it work correctly,
    you'll need to download and install the version 2 of the Windows Installer
    3.1. (see note below)Do it this way.

    Click on the link below to download and install the newest installer:

    Windows Installer 3.1 Redistributable (v2)

    Once the new Windows Installer is installed, then open Internet Explorer and
    click on the link below to take you to the new Windows Update site:

    http://update.microsoft.com

    Once there, you'll need to install a new ActiveX control and follow the
    prompts twice to install it but then you'll be able to click on the a new
    ''Custom'' button. The site looks very much the same but scans a little
    quicker than the previous one.

    Hope this helps.

    Grif

    NOTE....I verified which version of Installer I had with the following
    directions:

    To determine which version of Windows Installer is currently installed on
    the computer, follow these steps:1. In Windows Explorer, locate the following
    file:
    Msi.dll
    This file is located in the Windows\System 32 folder.
    2. Right-click Msi.dll, and then click Properties.
    3. Click the Version tab. Note the file version number.• If the version
    number is 3.1.4000.1823, the computer has Windows Installer 3.1 (v1)
    installed.
    • If the version number is 3.1.4000.2435, the computer has Windows Installer
    3.1 (v2) installed.

    Thank you all for your suggestions. Many heads are better than one!
     
    Joy, Jun 17, 2005
    #10
  11. Joy

    Per Guest

    It didnt work, for me when I tried do rename the windows update log. I used a
    small program called unlocker, to unlock the program that used the file, and
    then I could rename it. But the problems was still there. No installation of
    the update. I had before that, download the new windows installer 3.1 v2. I
    solved the problem temporary, by download the updates från MS Download and
    install it manually, one by one.
     
    Per, Jun 19, 2005
    #11
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