An Unknown Error Has Occurred-- I have found a FIX that worked for

Discussion in 'Windows Vista Mail' started by Pamelajn, Mar 22, 2007.

  1. Pamelajn

    Pamelajn Guest

    Try using shortcut keys
    I found that by keying "ALT' then "E" then "Y" it would delete each message
    one by one.
    I MAY BE WAY OFF BASE HERE... PLEASE TELL ME IF YOU DISAGREE WITH ME
    I think what's happening is that the database is getting it's messages
    confused. When you first started having the problem did you notice that it
    looked as if the computer was actually deleting the messages, but they still
    appeared in the deleted items folder? According to the database, the deleted
    items folder is empty. What we're having a problem is with clearing out the
    messages names from the folder. I believe that is why we're getting the
    'unknown error' message. The computer doesn't see that WE can still see the
    message headers in the folder.

    Try what I've suggested. Since I did the shortcut keys, I've not had anymore
    problems with doing a MASS delete of my deleted items folder.
    Everything works as it should now.

    Let me know if this works for you.

    Take care,

    Pamela
     
    Pamelajn, Mar 22, 2007
    #1
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