Annoying Market Research reminder

Discussion in 'Windows Vista General Discussion' started by aitch, Aug 19, 2009.

  1. aitch

    aitch Guest

    I have recently started to receive annoying little popups when I am loading
    my laptop. This is Windows Installer telling me that it wants me to install
    something called 'Market Research.' When I try to cancel it the message
    changes to an installation package it seems to think I ought to have on a CD
    Rom - namely Market research.mai.

    I don't know what it is and I don't want it and it won't go away.

    If it's any help Hewlett Packard two days ago did a thorough job for me in
    correcting a propblem with my printer and it failure to link with Word. This
    very detailed set of instructions included a wholesale removal of temp files.
    This is beyond me but there may be a connection that one of you out there can
    see.

    Any advice would be appreciated.

    Thank you.

    Aitch
     
    aitch, Aug 19, 2009
    #1
    1. Advertisements

  2. aitch

    PvdG42 Guest

    Does the install request provide any details on the origin of the software
    to be installed?
    This sounds suspiciously like some kind of malware of spyware. When HP
    corrected your printer problem, did they do it online after gaining remote
    access to your computer? If so, the first place I'd be asking questions is
    HP tech support.

    You should also do complete scans with your anti-malware tool and with your
    AV program, after making sure both are up to date.
     
    PvdG42, Aug 19, 2009
    #2
    1. Advertisements

  3. aitch

    aitch Guest


    Thanks for the input.

    No, the origin is not clear from the info there.

    The HP help was not a download but a series of detailed line by line
    instructions by eMail.

    I use Malwarebyte antimalware and AVG. Both up to date and they show nothing.

    I'll post if I solve it.

    Thanks anyway.

    H
     
    aitch, Aug 20, 2009
    #3
  4. Here's what aitch wrote on 8/20/09:
    There's a program called Autoruns which is a free download from
    Microsoft's web site. It will give you an exhaustive (and exhausting)
    list of all your start-up programs and let you selectively disable them
    from starting up. It can even delete them from the startup list (but
    not from the computer).

    If you can identify the problem program in that list, maybe you can
    turn it off...

    Note that since Autoruns searches *everywhere* for startup items, it
    takes a bit of time to load its list, so be patient.

    Also, it has a search function, which might help you in this instance -
    if the startup name of the program that's bugging you is obvious.
     
    Gene E. Bloch, Aug 20, 2009
    #4
  5. aitch

    annicat

    Joined:
    Feb 27, 2013
    Messages:
    1
    Likes Received:
    0
    I recently discovered a program on my work machine called market research. I think it is the main reason I have been having so much trouble with my machine. I uninstalled it using revo uninstaller and it detected 6672 entries in my registry, which I let it delete - after backing up the registry, of course. So far everything seems to be running better than before. I think that definitely is what has slowed down a brand new machine to a crawl. I know I didn't let it in, one of the guys must've, but I am surprised that spybot or avast didn't detect it because they both run scans every night. I never saw any popups related to it..
     
    annicat, Feb 27, 2013
    #5
    1. Advertisements

Ask a Question

Want to reply to this thread or ask your own question?

You'll need to choose a username for the site, which only take a couple of moments (here). After that, you can post your question and our members will help you out.