Anti-virus and anti-spyware not showing in system diagnostics repo

Discussion in 'Windows Vista Security' started by Carm, Aug 16, 2008.

  1. Carm

    Carm Guest

    Both Avira (Av) and Windows Defender are shown ON when i open the security
    centre, but then when i generate a 'performance and reliability report' i get
    a warning saying that that no antivirus and anti-spyware products were found.

    To resolve the issue i installed (temporarily) SpyDoctor and AVG8
    (uninstalled Avira first) , and both of them were recognized by the system
    diagnostics report, but i prefer to stick to Windows Defender and Avira.

    Any suggestions as how to resolve the issue??
    Carm, Aug 16, 2008
    1. Advertisements

  2. Would you tell us whether you refer to Spyware Doctor by PCTools ? or you mean "Spy Doctor" ? if the latter, where did you get it from?

    Honestly, I think you over-complicated things by de-installing Avira and grabbing AVG8.
    Maurice N ~ MVP, Aug 16, 2008
    1. Advertisements

  3. Carm

    Carm Guest

    It's PC Tools Spyware Doctor (not SpyDoctor) - thanks.
    Carm, Aug 16, 2008
  4. Carm

    Brano Guest

    Carm and Maurice,

    Am having the similar problem in Ultimate Vista with Avira. It used to be
    okay few weeks ago but now now the security alerts keep flagging everytime I
    log in to my computer. Does any issue that relate to Avira and Vista you
    learn of ? Opening the recommended anti virus software obviously no Avira in
    the list. Does it show any clue or just coincident?

    May be the system restore will return to the better condition but I'd like
    to know if there anybody experienced the problem and returned to the good
    state after restoring.

    The key issue is: August 08 I didn't have the notification but now the Red
    Shield is always on.
    Brano, Oct 2, 2008
  5. Carm

    Carm Guest

    I came across this solution. It worked for me - might have to reboot a couple
    of times before it really works:

    1. Temporarily disable the WMI service (Windows Management Instrumentation)
    in: Start >Run > type: services and find/stop the WMI service

    2. Next delete the C:\windows\system32\wbem\repository folder

    3. Restart the WMI service & restart the computer

    When you re-boot, the HDD will thrash around for a few minutes to
    reconstruct this folder.
    Carm, Oct 2, 2008
    1. Advertisements

Ask a Question

Want to reply to this thread or ask your own question?

You'll need to choose a username for the site, which only take a couple of moments (here). After that, you can post your question and our members will help you out.