Anyone running 64-bit RTM on Intel platform - please can you check a file for me

Discussion in 'Windows Vista General Discussion' started by Jim, Feb 1, 2007.

  1. Jim

    Jim Guest

    I'm still unable to backup my "Windows credentials" stuff (from start,
    run, control keymgr.dll) as I get an error "A device attached to the
    system is not functioning".

    I've had a look at the dependencies on keymgr.dll and it's pointing to
    a file called gpsvc.dll. This seems to be missing on my system!

    I can see the file in Windows\System32, and I can see the file in
    Windows\winsxs\AMD64* folders. But there doesn't seem to be a copy for
    Windows Vista on Intel 64.

    Dependency Walker shows the filename with a big red X, complaining
    that it's not there.

    Please, could anyone using Vista x64 on an Intel platform, check to
    see if they have a file called gpsvc.dll.

    I have two Vista installs, both from the same MSDN download, and it's
    missing from both.

    Many thanks,

    Jim, Feb 1, 2007
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  2. Jim

    Jane C Guest

    It's in my Windows\System32 folder. There is no separate Intel64 folder -
    all 64 bit stuff is under an AMD64 folder. AMD came out with the first 64
    bit cpu, so the folder got its name from that.

    Running Intel P4 here.
    Jane C, Feb 1, 2007
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  3. Jim

    Jim Guest

    Thanks Jane. I can't help think that this is the problem though. THis
    is the Dependency Walker output:

    The version in system32 is indeed x86. But gpsvc.dll is also there,
    and the security on it is identical to that on the other files which
    are working fine.

    Jim, Feb 1, 2007
  4. Jim

    Jim Guest

    The plot thickens. If I do a search for keymgr.dll I see it in
    System32 and SysWOW64. But gpsvc.dll is NOT in the SysWOW64 folder.
    Does it appear in your SysWOW64 folder?

    Jim, Feb 1, 2007
  5. Jim

    Jane C Guest

    No, I can't see it in SysWOW64.
    Jane C, Feb 1, 2007
  6. Jim

    Jim Guest

    Ok many thanks. Perhaps that's not the cause of the problem after all.
    Oh well, guess I'm stuck with it then....

    Jim, Feb 1, 2007
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