Anytime Upgrade from Vista Home Premium to Vista Ultimate

Discussion in 'Windows Vista General Discussion' started by Debbie Rollins, Jan 23, 2008.

  1. Hi all.

    I have a new HP laptop that came pre-installed with Windows Vista Home
    Premium. I'd like to upgrade to Vista Ultimate, so I paid my $159.00 to
    Microsoft and downloaded the license file for the "Anytime Upgrade".

    I've done as the upgrade installation suggests and run the installation from
    my existing Vista Ultimate DVD (which has been used to install Vista on my
    desktop machine) - after extracting the license file from my expensive
    download...

    The upgrade downloads the appropriate files from Microsoft, goes through the
    motions of upgrading my OS from Home Premium to Ultimate; however, it gets to
    the last step in the process and I get an error stating that the system
    upgrade cannot continue. My laptop reboots itself and then the upgrade rolls
    itself back to Home Premium.

    I've tried this 3 times in the past two days to no avail. I'm more than
    willing to purchase a Vista Ultimate DVD, if that turns out to be necessary -
    however, not before obtaining a refund for the *UNUSABLE* Anytime Upgrade
    license.

    Anyone have any suggestions or ideas? Does anyone know how (or if) I can
    obtain a refund from Microsoft for the anytime upgrade license I purchased
    online, since it doesn't appear to work?

    Thanks!!
     
    Debbie Rollins, Jan 23, 2008
    #1
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  2. Debbie Rollins

    Joe cann Guest

    You did a big mistake on chosing Vista,
    if you really want to upgrade, see if you can get XP for free from the
    people who sold you the PC, since
    with ultimate you can have downgrade rights *where in reality they are
    upgrade to a superior OS= XP*
     
    Joe cann, Jan 23, 2008
    #2
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  3. Debbie Rollins

    Frank Guest

    Joe cann wrote:

    ....more of his usual pack of lies.
    Frank
     
    Frank, Jan 23, 2008
    #3
  4. I would contact Microsoft product support
     
    David Sanders, Jan 23, 2008
    #4
  5. Debbie Rollins

    OldGrump Guest

    When the upgrade asks to check the internet for updates say 'NO'. Then
    disconnect from the network. It should then complete. You will have to apply
    a lot of updates.

    !!!
     
    OldGrump, Jan 23, 2008
    #5
  6. Debbie Rollins

    savino Guest

    If I want to "downgrade" to XP pro from vista, will I need to do a clea
    install? Or can I do an actual upgrade where I can keep my files an
    installed programs
     
    savino, Jan 25, 2008
    #6
  7. Debbie Rollins

    Tim Slattery Guest

    That's a downgrades and MS doesn't support downgrades. You'll have to
    install XP from scratch. You won't be able to keep any installed
    programs or settings.
     
    Tim Slattery, Jan 25, 2008
    #7
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