Anytime Upgrade from Vista Home Premium to Vista Ultimate

Discussion in 'Windows Vista General Discussion' started by Debbie Rollins, Jan 23, 2008.

  1. Hi all....

    I have a new HP Pavilion 9628nr laptop that came with Vista Home Premium
    pre-loaded on it.

    I purchased the Vista Ultimate Anytime Upgrade directly from Microsoft and
    saved the license file to the hard drive on the laptop. I've tried to
    upgrade to Ultimate about 3 times, using the Anytime Upgrade option, but it
    keeps failing.

    The upgrade gets almost to the end of the process and then it throws an
    error stating that there are some system components that cannot be upgraded
    and that I should check my machine to make sure it is compatible.

    I have checked the laptop and it is fully compatible with Vista Ultimate.
    I've got 240 GB of hard drive space (about 200 GB free), 2 GB of RAM and all
    the latest drivers for my hardware.

    I paid $159.00 to purchase the Ultimate Anytime Upgrade option directly from
    Microsoft, but am unable to install it. If I can't use it, does anyone know
    if MS has a return policy for uninstallable upgrades?

    I'd much rather be able to install Ultimate as I have it on my desktop and
    need the capabilities it has (RDP, etc.) on the laptop. Any ideas?
    Debbie Rollins, Jan 23, 2008
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